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®
NETWORK SERVICES
ServSwitch
BLACK BOX
®
724-746-5500
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)
CUSTOMER
FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746
SUPPORT
Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
INFORMATION
Web site: www.blackbox.com • E-mail: info@blackbox.com
®
Wizard IP Plus
™
USER GUIDE
®
LOC REM VNC 100 LNK PWR
NOVEMBER 2006
ACR2005A
BLACK BOX
®
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Summary of Contents for Black Box Wizard IP Plus ServSwitchTM
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Page 1: Network Services
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500) CUSTOMER FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 SUPPORT Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018 INFORMATION Web site: www.blackbox.com • E-mail: info@blackbox.com ®... -
Page 2: Table Of Contents
Contents Introduction Wizard IP Plus features - front and rear ...4 What’s in the box...5 What you may additionally need ...5 Installation Mounting ...6 Connections ...7 Host computer links: Keyboard and mouse ...7 Host computer links: Video ...8 Host computer links: Audio ...9 Host computer links: Virtual Media ...9 Local console connections: Keyboard and mouse...10 Local console connections: Video ...11... - Page 3 If you need to enter a port number ...37 Viewer encryption settings ...38 Supported web browsers ...38 Further information Getting assistance ...39 Troubleshooting ...39 Appendix 1 - Local configuration menus ...40 Unit configuration ...41 Network configuration ...42 Modem configuration ...43 Reset configuration ...44 Clear IP access control ...45 Appendix 2 - VNC viewer connection options ...46...
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Page 4: Kvm Switch
Introduction Thank you for choosing the Wizard IP Plus from Black Box. This intelligent product delivers straightforward setup, secure operation and the ability to fully control one or more computers from almost anywhere. Remote control via a network connection is nothing new and software-only solutions to facilitate this are commonplace. -
Page 5: Wizard Ip Plus Features - Front And Rear
When two units are connected, load is shared between them. Note: A firmware upgrade is required to enable digital audio via VNC links. Check with Black Box for availability. Configuration Power control port switches Optionally use this port Used for flash... -
Page 6: What's In The Box
Slave power switches for connection to Wizard IP Plus or master power For digital DVI style connections: switch (part number: Contact Black Box • USB cables - 2m long, one or two may be required technical support) • DVI video cable - 2m long... -
Page 7: Installation
Installation Mounting Wizard IP Plus offers three main mounting methods: • Supplied four self-adhesive rubber feet • Optional single unit rack brackets • Optional double unit rack brackets Connections IN D K /M IN D K /M IN D K /M W IT IN D K /M... -
Page 8: Connections
Connections Installation of the Wizard IP Plus involves a number of basic connections to some or all of the following items: • Host computer links: (Keyboard and mouse • Local console connections: (Keyboard and • IP network port • Modem/ISDN port •... -
Page 9: Host Computer Links: Video
Host computer links: Video The Wizard IP Plus uses DVI/I video ports that support both digital and analogue video monitor connections. The Wizard IP Plus automatically converts between the two connection styles to ensure independence between the locally connected video monitor (at the KVMA CONSOLE port), the remote user’s video monitor and the graphics capabilities of the host computer(s). -
Page 10: Host Computer Links: Audio
KVMA switch. Note: A firmware upgrade is required to enable digital audio via VNC links. Check with Black Box for availability. Host computer links: Virtual Media The Wizard IP Plus provides an ingenious feature that allows authorised remote users to transfer files and folders to a host computer, such that they appear as though presented locally on removable media. -
Page 11: Local Console Connections: Keyboard And Mouse
Local console connections: Keyboard and mouse The Wizard IP Plus supports both PS/2-style and USB-style keyboard and mouse connections. To connect a local keyboard and mouse 1 Wherever possible, ensure that power is disconnected from the Wizard IP Plus. Position a suitable keyboard and mouse in the vicinity of the Wizard IP Plus such that their cables will easily reach. -
Page 12: Local Console Connections: Video
Local console connections: Video The Wizard IP Plus uses DVI/I video ports that support both digital and analogue video monitor connections. The Wizard IP Plus automatically converts between the two connection styles to ensure independence between the locally connected video monitor, the remote user’s video monitor and the graphics capabilities of the host computer(s). -
Page 13: Local Console Connections: Audio
CONSOLE section of the rear panel. Note: A firmware upgrade is required to enable digital audio via VNC links. Check with Black Box for availability. IP network port The Wizard IP Plus provides an autosensing Ethernet IP port that can operate at 10 or 100Mbps, according to the network speed. -
Page 14: Modem/Isdn Port
Modem/ISDN port The Wizard IP Plus provides a serial port specifically for you to connect either a modem or ISDN terminal adapter. This can be used as a primary, secondary or backup access port for remote systems, as best suits your overall configuration. IMPORTANT: When the Wizard IP Plus is accessible from the public Internet or dial security measures up connection, you must ensure that sufficient... -
Page 15: Power Control Port
(8 ports on each power switch box) is gained using a combination of the switch box address and the port number. ‘Daisy-chain’ control BLACK BOX ® ® connections 724-746-5500... -
Page 16: Configuration
Configuration Initial configuration The initial configuration occurs as two distinct parts: Part – Local configuration This part of the configuration takes place using the locally connected keyboard and video monitor. It allows you to set up key basic details, network essentials, modem/ISDN parameters and security key creation. - Page 17 To perform the initial local configuration 1 Edit the Unit config screen. The key elements here are: Wizard IP Plus Unit Config Hardware Rev 1 Firmware Keybd Layout Admin Passwd Unit Name Hot Keys Ctrl+Alt Screensaver 10 mins Time Date 2004 Encryption Prefer Off...
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Page 18: Encryption Settings
5 Once the secure keys have been calculated the Wizard IP Plus will restart and present a standard logon screen. Wizard IP Plus Logon Username: < Password: Once the username and password have been accepted, the screen should now show the host computer screen (or, if none is connected, a blank image). 6 To view the options menu: Press More about (if the standard hotkeys were altered, use the new hotkeys plus C) -
Page 19: Hot Plugging And Mouse Restoration
Hot plugging and mouse restoration It is strongly recommended that you switch off a host computer before attempting to connect it to the Wizard IP Plus. However, if this is not possible then you need to ‘hot plug’ the computer while it is still running. There is not normally a danger of damage to the computer, however, when mouse communications are interrupted, often they fail to re-initialise when reconnected. -
Page 20: Resetting The Configuration
Resetting the configuration The Wizard IP Plus asks for an unknown admin password This may occur if the Wizard IP Plus has been previously configured. If the existing admin password cannot be discovered, then your only recourse is to perform a factory reset. To invoke a configuration reset by switch 1 Remove power from the Wizard IP Plus unit. -
Page 21: Part 2 - Remote Configuration
Part 2 – Remote configuration The second part of the configuration requires you to log into the Wizard IP Plus from a system via either a network connection or a dial-up connection (via modem or ISDN). In either case there are two types of access applications that you can use: •... -
Page 22: Networking Issues
IMPORTANT: The correct configuration of routers and firewalls requires advanced networking skills and intimate knowledge of the particular network. Black Box cannot provide specific advice on how to configure your network devices and strongly recommend that such tasks are carried out by a qualified professional. -
Page 23: Dns Addressing
VNC viewer on port 5900 through to the Wizard IP Plus has a local Wizard IP Plus at local address address and net mask, i.e. 192.168.0.3 BLACK BOX ® ® BLACK BOX ® 724-746-5500 IP address: 192.168.0.3 LOC REM VNC 100 LNK PWR Net mask: 255.255.255.0... -
Page 24: Placing Wizard Ip Plus Alongside The Firewall
• Review the activity log from time to time to check for unauthorized use. • Lock your server consoles after they have been used. A security white paper that gives further details is available upon request from Black Box. Ports In this configuration there should be no constraints on the port numbers because the Wizard IP Plus will probably be the only device at that IP address. -
Page 25: Power Switching Configuration
Power switching configuration Power switch configuration comprises two main steps: • Configure the COM2 serial port to the same speed as used by the power switch box(es) - see Serial port configuration • Configure power ON and OFF strings for each relevant host computer. For each power port there needs to be a valid ‘Power ON string’... -
Page 26: The Kvmadmin Utility
The KVMADMIN utility Particularly useful for complex Wizard IP Plus configurations and the control of remote installations, KVMADMIN is a powerful administration tool. KVMADMIN is based upon the successful VNC viewer and uses the same security system. Rather than a graphical interface such as the standard viewer, KVMADMIN uses command line control to provide the following administration facilities: •... -
Page 27: Performing A Flash Upgrade
Wizard IP Plus unit. 2 Visit the Black Box website, locate the downloads section and select an Wizard IP Plus firmware revision that is later than the one currently installed. 3 Power down the Wizard IP Plus unit. At the rear of the unit, adjacent to the power input socket, click mini switch 1 to its ON (down) position. -
Page 28: Operation
Operation Connecting to the Wizard IP Plus The Wizard IP Plus offers you three ways to connect: • Local connection, • Remote connection by network link, • Remote connection by direct dial up (modem or ISDN) link, ...and two types of viewer: •... -
Page 29: Remote Connections
There are two types of viewer and two types of link, which can be used in any combination. Network link viewer Dial up browser link ® BLACK BOX ® ® BLACK BOX ® 724-746-5500 LOC REM VNC 100 LNK PWR... -
Page 30: Remote Connection By Vnc Viewer
Remote connection by VNC viewer The VNC viewer is a compact application that runs on your remote system and allows you to view and use the Wizard IP Plus and its host computer(s). VNC viewer is readily available from a number of different sources: •... -
Page 31: Using The Viewer Window
Using the viewer window The viewer window gives you the ability to view and control the Wizard IP Plus and its host computer(s). Its operation is almost identical regardless of whether you used the VNC viewer or your Web browser to display it. The menu bar The viewer window presents a menu bar similar to that shown below. -
Page 32: Mouse Pointers
Mouse pointers Both viewers provide a double mouse cursor to help overcome any delays caused by slow connections. When you move your mouse you will see two mouse cursors, a local one that responds immediately to your movements and a second, slower moving, cursor that represents the current mouse position at the host. -
Page 33: Auto Calibrate
Auto calibrate When you visit a host computer for the very first time, your viewer may need to determine the optimum video and mouse settings for that particular computer. Note: Host computers that provide digital video do not need video calibration. The button will remind you to click it by flashing red when a new analogue computer screen is encountered that requires calibration. -
Page 34: Controls
Controls When clicked, this button reveals a menu of options concerned with keyboard, video and mouse operation. Single Mouse Mode This mode is for fast network connections where the cursor response is sufficient to provide instant visual feedback on the remote screen. When enabled, the cursor is ‘captured’... - Page 35 Keyboard Control This option displays a keyboard control dialog and is useful for sending keyboard combinations (to the host) that are needed regularly or that are trapped by the Wizard IP Plus. Enter the code here When entering codes: + means press down the key that follows –...
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Page 36: Video Settings
Video Settings This dialog provides access to all of the key video settings that determine image quality and link performance. Note: Calibration is not required for digital video sources. Phase The phase setting adjusts the alignment of the host video output and the remote system video display to achieve the sharpest... -
Page 37: Virtual Media
Virtual Media The Virtual Media feature allows you to remotely make files available to any host computer that is linked to the Wizard IP Plus. Single files or collections of files and folders up to 2GB in size can be quickly transferred via the VNC link. This can prove to be an invaluable tool when upgrading host computers from remote positions. -
Page 38: Connecting Via Dial Up (Modem Or Isdn) Link
Connecting via dial up (modem or ISDN) link When you use a modem or ISDN link to make the connection, the Wizard IP Plus uses standard network protocols to create a private two-device network. This approach ensures consistency and allows you to use exactly the same VNC viewer or browser to view the hosts systems. -
Page 39: Viewer Encryption Settings
Viewer encryption settings The web browser viewers and VNC viewers (of level 4.0b5S or higher) offer four encryption options. The resulting actions of certain options depend upon how the Wizard IP Plus to which you are connecting is configured: • Always on - This setting will ensure that the link is encrypted, regardless of the Wizard IP Plus encryption setting. -
Page 40: Further Information
Further information This chapter contains a variety of information, including the following: • Getting assistance - see below • Troubleshooting - see right • Appendices • Appendix 1 - Local configuration menus • Appendix 2 - VNC viewer connection options •... -
Page 41: Appendix 1 - Local Configuration Menus
Appendix 1 - Local configuration menus This section covers the control menus that are available when you are using the locally connected keyboard, video monitor and mouse. To access the local configuration menus • On the locally connected keyboard, simultaneously press Note: If the standard hotkeys (CTRL + ALT) have been changed, then you need to use those keys together with C to access the menus. -
Page 42: Unit Configuration
Unit configuration This page provides access Wizard IP Plus Unit Config to a selection of both basic and fundamental settings Hardware for the Wizard IP Plus. Firmware Keybd Layout Admin Passwd Unit Name Hot Keys Screensaver Time Date Encryption Video Source Save Keybd Layout Use the arrow buttons to match the keyboard layout expected by the host... -
Page 43: Network Configuration
Network configuration This page allows you to Wizard IP Plus Network Config configure the various aspects of the IP port and its MAC Address relationship with the local Use DHCP IP Address network. Net Mask Gateway VNC Port HTTP Port Clear IP Access Control Save MAC Address... -
Page 44: Modem Configuration
Modem configuration This page allows you to Wizard IP Plus Modem Config configure the COM1 serial port located at the rear of Server IP the Wizard IP Plus. Client IP Baud Rate Init String Save Server IP / Client IP When a user dials into the Wizard IP Plus via a modem or ISDN adapter, the Wizard IP Plus sets up a temporary two-device network using PPP (Point to Point Protocol). -
Page 45: Reset Configuration
Reset configuration This option allows you to completely reset the Wizard Wizard IP Plus Reset Config IP Plus. WARNING: Continuing will cause your existing configuration to be erased. The unit will then reset and require re-configuring before it can be used. DO YOU WISH TO CONTINUE? RESET WARNING: This process will remove all settings and return the unit to use its... -
Page 46: Clear Ip Access Control
Clear IP access control This option removes all entries from the IP access control feature within the Wizard IP Plus. What is IP access control? The IP access control feature (configurable by a remote admin user) allows certain network address ranges to be denied access to the Wizard IP Plus. If set incorrectly, it is possible to exclude all network users and so this option provides an emergency recovery point. -
Page 47: Appendix 2 - Vnc Viewer Connection Options
Appendix 2 - VNC viewer connection options When you are connecting to the Wizard IP Plus using the VNC viewer, a number of options are available. There are six tabbed pages of options: Click here to access the options Colour/Encoding Auto select When ticked, this option will examine the speed of your... -
Page 48: Inputs
Inputs Enable all inputs When selected, allows keyboard, mouse and clipboard data to be transferred between server and viewer systems. Disable all inputs (view-only mode) When selected, prevents control data being passed between server and viewer. Viewer can display the server output, but cannot control it. -
Page 49: Scaling
Scaling No Scaling No attempt is made to make the screen image fit the viewer window. You may need to scroll horizontally and/or vertically to view all parts of the screen image. Scale to Window Size Adjusts the server screen image to suit the size of the viewer window. -
Page 50: Identities
Identities This feature helps your VNC viewer to confirm that a revisited Wizard IP Plus is genuine and not another device masquerading as an Wizard IP Plus. The list given will retain the identities of all visited units (that have full security enabled). When you first make a secure connection to the Wizard IP Plus, the security information for that... -
Page 51: Appendix 3 - Vnc Viewer Window Options
Appendix 3 - VNC viewer window options Click the VNC icon in the top left corner of the viewer window (or press F8) to display the window options: Standard window control items Full screen Expands the VNC viewer window to fill the whole screen with no visible window edges or toolbar. -
Page 52: Appendix 4 - Browser Viewer Options
Appendix 4 - Browser viewer options When you are connecting to the Wizard IP Plus using a Web browser, a number of options are available. Click here to access the options There are four options pages: Encoding and colour level Auto select When ticked, this option will examine the speed of your connection to the Wizard IP Plus... -
Page 53: Appendix 5 - Remote Configuration Menus
Appendix 5 - Remote configuration menus This section covers the configuration menus that are available to remote admin users using either the VNC viewer or the browser methods of access. To access the remote configuration menus • Click the Configure button in the top right corner of the window when logged on as the admin user. -
Page 54: User Accounts
User accounts This section allows you to manage up to sixteen separate accounts. The first of the sixteen accounts is the admin account and is the only account with access rights to the configuration menus. The user name and access rights are fixed for the admin account, the only change possible for this account is the password. -
Page 55: Unit Configuration
Unit configuration This page provides access to a selection of both basic and fundamental settings for the Wizard IP Plus. Many of the settings displayed here are also accessible through the on-screen menu on the locally attached keyboard, mouse and monitor. -
Page 56: Advanced Unit Configuration
Advanced unit configuration Click this button to display advanced options that do not normally require alteration. To get here 1 Using VNC viewer or a browser, log on as the ‘admin’ user. 2 Click the ‘Configure’ button in the top right corner. 3 Click the ‘Unit Configuration’... -
Page 57: Time & Date Configuration
Time & date configuration This page allows you to configure all aspects relating to time and date within the Wizard IP Plus unit. Time and Date Use the arrow buttons to set the correct current time. Use NTP When this option is selected, the Wizard IP Plus will synchronise its internal clocks using information from the (Network Time Protocol) server listed in the NTP Server IP address field. -
Page 58: Network Configuration
Network configuration This page allows you to configure the various aspects of the IP port and its relationship with the local network. MAC address Media Access Control address – this is the unique and unchangeable code that was hard coded within your Wizard IP Plus unit when it was built. It consists of six 2-digit hexadecimal (base 16) numbers separated by colons. -
Page 59: Setting Ip Access Control
Setting IP access control The golden rule with this feature is ‘Include before you exclude’ or to put it another way ‘Arrange allowed addresses in the list before the denied addresses’. This is because the positions of entries in the list are vitally important. Once a range of addresses is denied access, it is not possible to make exceptions for particular addresses within that range. -
Page 60: Serial Port Configuration
Serial port configuration This page provides all access to settings concerned with the two serial ports (modem and power control) that are situated at the rear of the Wizard IP Plus. To get here 1 Using VNC viewer or a browser, log on as the ‘admin’ user. 2 Click the ‘Configure’... -
Page 61: Host Configuration
Host configuration This page provides the opportunity to configure various details for each of the host systems that may be connected to the Wizard IP Plus via one or more KVM switch units. There are 128 entries, each of which can be configured with a name, the permitted users, the hot key combinations required to switch to it and, if required, appropriate power control commands. -
Page 62: Hotkey Sequences And Port Direct
Hotkey sequences and Port Direct Wizard IP Plus allows you to enter commands suitable for any KVM switch in order to choose from up to 128 host systems. These switching commands can take the form of hotkey sequences that emulate standard keypress combinations or, for KVM switches that support the Port Direct format, merely basic port numbers. -
Page 63: Logging And Status
Logging and status This screen provides various details about the user activity on the Wizard IP Plus. Note: The log has a maximum capacity of 1000 event lines. After 1000 entries, the oldest entries are overwritten. If log data are important to your installation, ensure a regular backup procedure or use the Syslog Server IP Address option to send log information automatically to another system. -
Page 64: Appendix 6 - Addresses, Masks And Ports
The important parts of the whole number depend on where you are. If you were based in the same local area as Black Box, there would be no point in dialling out of the US, or even out of the area. The only part of the whole number that you are interested in is the final part: 5500. -
Page 65: Net Masks - The Binary Explanation
Net masks - the binary explanation To really understand the operation of a net mask it is necessary to delve deeper into the life blood of computers – binary; this is native digital, where everything is either a 1 (one) or 0 (zero), on or off, yes or no. previous page The net mask operation described on the AND function’. -
Page 66: Calculating The Mask For Ip Access Control
Calculating the mask for IP access control The IP access control function uses a standard IP address and a net mask notation to specify both single locations and ranges of addresses. In order to use this function correctly, you need to calculate the mask so that it accurately encompasses the required address(es). -
Page 67: Ports
IMPORTANT: The correct configuration of routers and firewalls requires advanced networking skills and intimate knowledge of the particular network. Black Box cannot provide specific advice on how to configure your network devices and strongly recommend that such tasks are carried out by a qualified professional. -
Page 68: Appendix 7 - Cable And Connector Specifications
Appendix 7 – Cable and connector specifications Wizard IP Plus to power switch cable pin D-type female Power switch to power switch daisy chain cable pin RJ pin RJ pin RJ ®... -
Page 69: Appendix 8 - Hotkey Sequence Codes
Appendix 8 – Hotkey sequence codes These codes are used when defining hotkey switching sequences (macros) for host computers and allow you to include almost any of the special keys on the keyboard. Permissible key presses Main control keys (see ‘Using abbreviations’) Backspace | Tab | Return | Enter | Ctrl | Alt | Win | Shift | LShift | RShift LCtrl | RCtrl | LAlt | AltGr | RAlt | LWin | RWin | Menu | Escape | Space CapsLock | NumLock | PrintScreen | Scrolllock... -
Page 70: Appendix 9 - Supported Video Modes
Appendix 9 – Supported video modes The following video modes are supported and can be automatically configured by the Wizard IP Plus. If a recognised video mode cannot be found, the Wizard IP Plus will gradually change some of the key parameters to discover whether a video lock can be achieved. -
Page 71: Safety Information
Safety information • For use in dry, oil free indoor environments only. • Warning - live parts contained within power adapter. • No user serviceable parts within power adapter - do not dismantle. • Plug the power adapter into a socket outlet close to the module that it is powering. -
Page 72: End User Licence Agreement
End user licence agreement PLEASE READ THIS AGREEMENT CAREFULLY. THIS AGREEMENT CONCERNS ENHANCED VNC VIEWER SOFTWARE (“the SOFTWARE”) FOR USE WITH THE WIZARD IP PLUS PRODUCT (“the PRODUCT”). THE SOFTWARE IS PROVIDED TO ENABLE YOU TO OPERATE THE PRODUCT. BY USING ALL OR ANY PORTION OF THE SOFTWARE YOU ACCEPT ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT. -
Page 73: Radio Frequency Energy
Radio Frequency Energy A Category 5 (or better) twisted pair cable must be used to connect the Wizard IP unit in order to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances. -
Page 74: Fcc Requirements For Telephone-Line Equipment
FCC requirements for telephone-line equipment 1 The Federal Communications Commission (FCC) has established rules which permit this device to be directly connected to the telephone network with standardized jacks. This equipment should not be used on party lines or coin lines. -
Page 75: Normas Oficiales Mexicanas (Nom) Electrical Safety Statement
Normas Oficiales Mexicanas (NOM) electrical safety statement Instrucciones de seguridad 1 Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2 Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura. - Page 76 ® © 2006 Black Box Corporation All trademarks are acknowledged. Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018, United States of America Tel: +1-724-746-5500 Fax: +1-724-746-0746 Documentation by: www.ctxd.com...
- Page 77 Advanced unit configuration baud rate 59 connection 13 COM2 Artifacts on screen 30 baud rate 59 Assistance 39 Configuration Black Box subsidiaries 78 initial steps 15 Audio remote 20 Configuration switches 4 connection 12 connections 9 Connections Auto calibrate 32...
- Page 78 MAC address 42,56,57 Password Mask admin - setting 41 explanation 63 initial setup 16 for IP access control 65 remote logon 29 Menus setting for users 53 local 40 unknown 19 remote 52 Port number Menu bar entering 37 viewer window 30 Power control port 4 Menu key connecting 14...
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Page 79: Blackbox Subsidiary Contact Details
BlackBox subsidiary contact details Country Web Site/Email United States www.blackbox.com Austria www.black-box.at support@black-box.at Belgium www.blackbox.be support.nederlands@blackbox.be support.french@blackbox.be support.english@blackbox.be Denmark www.blackbox.dk support@blackbox.dk Finland www.blackbox.fi tuki@blackbox.fi France www.blackbox.fr tech@blackbox.fr Germany www.black-box.de techsupp@black-box.de Italy www.blackbox.it supporto.tecnico@blackbox.it Netherlands www.blackbox.nl techsupport@blackbox.nl Norway www.blackboxnorge.no support@blackboxnorge.no Spain www.blackbox.es tecnico@blackbox.es Sweden...
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