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DuraLabel 900 User Manual

DuraLabel 900 User Manual

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9000
USER'S GUIDE
Graphic Products, Inc. | 800.788.5572
DuraLabel.com
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GraphicProducts.com

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  • Page 1 9000 USER’S GUIDE Graphic Products, Inc. | 800.788.5572 DuraLabel.com GraphicProducts.com...

  • Page 2: Minimum System Requirements

    Additional Requirements: IT Administrator Privileges Supplies DuraLabel supplies and the DuraLabel ® 9000 printer have been optimized for compatibility and print quality. Use only DuraLabel supplies from Graphic Products with your DuraLabel 9000 printer. ©2008 - 2013 Graphic Products, Inc. All Rights Reserved...

  • Page 3: Introduction

    Refer to the enclosed DuraSuite Labeling Software User’s Guide for complete information. Call us at 800.788.5572 with any questions about your DuraLabel 9000 printer. We’re here to help with all your label and sign-making needs. 800.788.5572...

  • Page 4: Table Of Contents

    6.5 Adjusting Print Speed ..................24 6.6 Adjusting Darkness ..................... 24 7. Installing DuraSuite Labeling Software ..............24 8. Label Creation ......................25 8.1 Label Creation with Your Word Processor ............25 8.1.1 Using Templates ..................25 8.1.2 Setting up a Microsoft Word Document ..........25 DuraLabel.com 800.788.5572...
  • Page 5 12.8 Receive a "No Ribbon" Error Message ............44 12.9 Receive a "No Paper" or "Paper Jam" Error Message ........44 12.10 Printer Cuts Labels Off-Center or into the Next Label ........45 12.11 Wrinkles Appear on Half of Label ..............45 13. Specifications ......................48 800.788.5572 DuraLabel.com...

  • Page 6: Warranty

    Such remedy shall be the purchaser’s sole and exclusive remedy for any breach of warranty. General maintenance and cleaning of the DuraLabel printer is the purchaser’s responsibility and is not covered by the warranty. Expendable items or parts such as label supply and ribbon are not covered by this warranty.

  • Page 7: Loading The Printer

    LOADING THE PRINTER 4. Loading the Printer DuraLabel ribbon and vinyl supplies have been optimized for compatibility and print quality. Only authorized DuraLabel supplies from Graphic Products will print correctly in the DuraLabel 9000 printer. An instructional video demonstrating how to load DuraLabel ribbon and supplies is included on your installation CD.

  • Page 8: Supplies

    LOADING THE PRINTER 4.2 Supplies The DuraLabel 9000 ribbon and other media have been optimized for compatibility and print quality. Only authorized supplies from Graphic Products will print correctly in the DuraLabel 9000. 4.3 Loading Vinyl Supply Always turn the printer OFF when loading supplies. Always wait at least 5 seconds before turning power back ON.
  • Page 9 G. Pull the leading edge of the label supply and thread it under the media guide bar and through the adjustable media guides. Supply Guides Print Head Mechanism Adjustable Media Platen Roller Guides (white) Supply Bar Media Guide Bar FIGURE 6 Loaded vinyl supply moving right to left. 800.788.5572 DuraLabel.com...
  • Page 10 I. Move the adjustable media guides to fit the width of the label supply, securing the label supply in place. Adjustable Media Guides (white) FIGURE 8 Adjustable media guides fitted to width of vinyl supply FIGURE 9 Guide fitted correctly FIGURE 10 Guide not fitted correctly DuraLabel.com 800.788.5572...

  • Page 11: Printer Ribbon Parts

    LOADING THE PRINTER 4.4 Printer Ribbon Parts FIGURE 1 DuraLabel 9000 Parts for Loading Ribbon A. Ribbon Rewind Spindle (front) B. Ribbon Guides C. Ribbon Sensor (black) D. Print Head Release Lever (green) E. Print Head Mechanism F. Ribbon Spindle (back) 800.788.5572...

  • Page 12: Loading Ribbon

    B. Slide an empty supply core onto the front ribbon rewind spindle. NOTE: Make sure the empty supply core is flush against the ribbon guide. Ribbon Rewind Spindle Ribbon Spindle FIGURE 3 Empty supply core applied to front ribbon rewind spindle DuraLabel.com 800.788.5572...
  • Page 13 E. Pull it down and thread it underneath the print head mechanism and above the ribbon sensor (black bar above green media sensor). FIGURE 8 Ribbon being threaded underneath the print head mechanism and above the ribbon sensor. Media Sensor Ribbon Sensor FIGURE 9 800.788.5572 DuraLabel.com...
  • Page 14 H. Press down to close, with a hand on each side of the print head mechanism. NOTE: Make sure the print head release lever latches closed. Print Head Mechanism Print Head Release Lever FIGURE 12 Closed print head mechanism I. Close the printer cover. J. Turn the printer ON. DuraLabel.com 800.788.5572...

  • Page 15: Connecting The Printer

    5. Connecting the Printer Connect the power supply from the DuraLabel 9000 printer to an electrical outlet. Connect the USB or parallel cable from the DuraLabel 9000 to your PC and power ON the printer. 5.1 Inserting the Installation CD Before inserting the installation CD, refer to the instructions for the type of cable you’re using.
  • Page 16 FIGURE 7 Install Printer Driver Window G. A Plug and Play Detection window appears. Highlight Graphic Products DuraLabel 9000 and click Next. H. Enter printer name in the Printer name field in the Specify Printer Name window that opens;...

  • Page 17: Using A Parallel Cable

    Now FIGURE 10 Completing the Seagull Driver Wizard click Close. K. The previous window closes and a Completing the DuraLabel Driver Setup Wizard window appears. Click Finish to complete the new driver installation. FIGURE 11 Driver Wizard Completed...
  • Page 18 Driver Setup Wizard window that appears. C. Click I Agree on the Windows Printer Driver License Agreement window that appears. D. Select DuraLabel 9000 and click Next on the DuraLabel Driver Selection window that appears. FIGURE 2 DuraLabel Driver Setup Wizard...
  • Page 19 Click Close. L. The previous window closes and a Completing the DuraLabel Driver Setup Wizard window appears. Click Finish to complete the new driver installation. FIGURE 12 Driver Wizard Completed...

  • Page 20: Upgrading A Driver

    I. Review the list provided, then click Finish. J. Click Restart. The new DuraLabel 9000 printer driver may now be installed. NOTE: If upgrading from an older driver, you may need to restart your computer during installation of the new driver.

  • Page 21: Configuring Printer Drivers

    *NOTE: If you do not find Devices and Printers in your Start menu, you can access it in your Control Panel. B. Right-click the Graphic Products DuraLabel 9000 icon and select Printing preferences. A Printing Preferences dialog box appears. C. Click the Page Setup tab and select Landscape or Portrait, depending on your label’s orientation.

  • Page 22: Die-Cut Label Printing Instructions

    You can change settings by following these steps: A. For die-cut labels, select Labels With Gaps from the Type drop-down menu. B. Set Gap Height to 0.12 inches and Gap Offset to 0 inches (default). C. Click Apply, then OK. DuraLabel.com 800.788.5572...

  • Page 23: Media Sensor Adjustment For Die-Cut Labels With Headers

    Media Sensor FIGURE 6 DuraLabel 9000 adjustable media sensor For die-cuts with a pre-printed header at the top – such as arc flash or NFPA labels – the media sensor should be adjusted so the end is centered over the blank printable area of the label.

  • Page 24: Media Sensor Adjustment For Rtk Color Bar Die-Cut Labels

    A. Press the Menu button. B. Select Setup. C. Select Sensor. D. Select Calibration. E. Select B Mark Mode. F. Select Automatic. G. The printer will begin to feed supply as it calibrates. H. Follow directions in Section 6.3.2, Driver Settings. DuraLabel.com 800.788.5572...

  • Page 25: Driver Settings

    To cut labels in intervals, set “Occurrence” to After Specified Interval. Set the interval to the number of labels needed, then click Apply to save your settings. FIGURE 13 Printing Preferences dialog box, with Occurrence set to “After Specified Interval” on the Stock tab 800.788.5572 DuraLabel.com...

  • Page 26: Adjusting Print Speed

    When satisfied with all your settings, click Apply, then OK. Your driver is now set up and ready to create labels. NOTE: You may need to change print settings to optimize the DuraLabel 9000 for printing with some ribbons and specialty supply. Higher speeds generally require higher darkness.

  • Page 27: Label Creation

    If you do not follow this step, you will need to create all labels from scratch. The DuraLabel 9000 provides a variety of templates you can install from the installation CD start-up screen. Click on Install Templates & Symbols and follow the instructions.

  • Page 28: Label Design

    Dragging a corner handlebar lets you change width and height simultaneously. FIGURE 2 Text box lengths and widths can be changed by dragging a handlebar until the text box is the size you want. DuraLabel.com 800.788.5572...

  • Page 29: Positioning Text Boxes

    If you choose not to use a text box for your text, you will still be able to print your label, although you will not be able to move your text or graphics freely. Consult your word processor’s help file for more detailed information about using the text box tool. 800.788.5572 DuraLabel.com...

  • Page 30: Graphics

    NOTE: Graphic Products provides you with industrial safety symbols in the DL9 Templates and Symbols folder on your DuraLabel 9000 CD. Run the CD, then click on Install Templates & Symbols on the DuraLabel 9000 Startup Screen that opens. You can store the Templates and Symbols folder in any convenient location on your computer.

  • Page 31: Barcodes

    A. Select Tools > Macro > Macros from the Word menu bar. B. A window will appear with a list: Macros In: All Active Templates & Documents. FIGURE 1 Templates and Add-ins C. Select Barcode Toolbar and click Run. dialog box 800.788.5572 DuraLabel.com...

  • Page 32: Using The Dbest Barcodes Toolbar

    9.4 Merging Information, Sequencing Labels Follow these steps to effectively create and efficiently organize labeling projects. 9.4.1 CREATING AN EXCEL SPREADSHEET Successful labeling projects often involve merging Microsoft Word and Excel ® documents to produce well-coordinated, sequentially organized groupings of labels. DuraLabel.com 800.788.5572...
  • Page 33 Column A (Fig. 6). FIGURE 5 The spreadsheet reveals FIGURE 6 Enter data under plans to print 10 labels, Column B that relates to the with Part Numbers data on the corresponding row sequenced by 1 of Column A. 800.788.5572 DuraLabel.com...
  • Page 34 (<<Part_Numbers>>) appears next to the Column A FIGURE 11 Bottom half of the Insert header (Fig. 12). Merge Field button selected, with column header names displayed. FIGURE 12 Word document ready to receive data from Excel Column A. DuraLabel.com 800.788.5572...
  • Page 35 P. A Merge to Printer selection box appears, offering the option of printing all labels, the FIGURE 18 Select labels for printing current record, or specifying a range (Fig. 18). from the Merge to Printer window. Check the appropriate button. 800.788.5572 DuraLabel.com...
  • Page 36 LABEL DESIGN Q. Select a DuraLabel Printer from the Print dialog box that appears (Fig. 19). R. If you would like to save a separate completed merged document containing every page in a single file, select the Auto Check for Errors button under the “Mailings”...

  • Page 37: Configuring Ethernet Card

    10.1 Setting an Ethernet Port using the Diagnostic Tool Use the following steps to set a port with the diagnostic tool: A. Open My Computer, then right-click on the DuraLabel 9000 disk icon and select Open. B. Double-click on the DiagTool_128.exe to run the tool.
  • Page 38 Driver Install Location Window F. Select Install printer drivers on the Driver Wizard window that appears and click Next. G. Select Graphic Products DuraLabel 9000 on the Specify Printer Model window that appears and click Next. FIGURE 8 Specify Printer Model Window...
  • Page 39 FIGURE 14 Completing the Add Standard TCP/IP Printer Port Wizard Window Specify Printer Name window that opens, then click Next. FIGURE 15 Specify Port Window FIGURE 16 Specify Printer Name Window 800.788.5572 DuraLabel.com...

  • Page 40: Manually Configuring The Ip Address

    Completing the Seagull Driver installaton was completed successfully. Click Wizard Window Close. R. The previous window closes and a Completing the DuraLabel Driver Setup Wizard window appears. Click Finish to complete the new driver installation. FIGURE 18 Driver Wizard Completed...

  • Page 41: Cleaning And General Maintenance

    E. Clean the front and underside of the print head. FIGURE 3 The front of the print head should be cleaned to remove any ribbon residue. FIGURE 4 The entire outlined area should be cleaned. 800.788.5572 DuraLabel.com...

  • Page 42: Cutter

    CLEANING AND GENERAL MAINTENANCE 11.2 Cutter A. Open the DuraLabel 9000 cover. B. Rewind any loaded supply away from the cutting mechansim. C. Using a magnetic screwdriver, remove the two recessed screws on the front of the cutting mechanism. FIGURE 5 Remove the recessed screws, shown inside the circles.

  • Page 43: Platen Roller

    C. Give the platen roller a couple minutes to dry, then reload your ribbon and supply. Your DuraLabel 9000 is now cleaned and ready to use. NOTE: To maintain optimal performance, the DuraLabel 9000 printer should be cleaned after every two rolls of supply. The print head, cutter mechanism and platen roller should be cleaned with alcohol swabs to remove buildup of adhesive, dust and other substances.

  • Page 44: Troubleshooting

    POSSIBLE CAUSE: The print speed is set too low. Solution: Adjust the darkness setting. If this does not eliminate or satisfactorily reduce the hash marks, increase the print speed (see FIGURE 4 Incorrect print settings Section 6.5, Adjusting Print Speed). DuraLabel.com 800.788.5572...

  • Page 45: Unprinted Horizontal Lines Appear

    Solution: Follow these steps: A. Save the template you’re using and close any labeling program. B. Open Devices and Printers in your Start menu. C. Right-click on the Graphic Products DuraLabel 9000 icon and select Printing Preferences. D. Select the Stock tab.

  • Page 46: Receive A "No Ribbon" Error Message

    Yes or No press Initialize one more time to initialize the printer. Recalibrate per instructions in Section 6.2.1 for die-cut label supply, or Section 6.3.1 for B Mark label supply. D. Call Graphic Products if printing issue persists. DuraLabel.com 800.788.5572...

  • Page 47: Printer Cuts Labels Off-Center Or Into The Next Label

    12.11 Wrinkles Appear on Half of Label POSSIBLE CAUSE: The ribbon wrinkles due to uneven print head pressure. Solution: Set the adjustable pressure knobs. Increasing the pressure sometimes helps reduce unprinted specks, as well. FIGURE 1 Ribbon wrinkled 800.788.5572 DuraLabel.com...
  • Page 48 FIGURE 4 Press down adjustable pressure knob while turning FIGURE 5 Left adjustable pressure knobs set it clockwise. NOTE: You may need to experiment to determine best setting, based on type of label or sign. DuraLabel.com 800.788.5572...
  • Page 49 A. Press down on the far-right adjustable pressure knob while turning it clockwise to the desired pressure setting (see Fig. 4). B. Press down on the adjacent right adjustable pressure knob while turning it clockwise to the same pressure setting as the far-right pressure knob. Right adjustable pressure knobs 800.788.5572 DuraLabel.com...

  • Page 50: Specifications

    ● Operating Temperature: 41º F – 140º F (5º C – 40º C) ● Operation Humidity: 20% – 85% non-condensing ● Storage Temperature: -4º F – 122º F (-18º C – 50º C) ● Storage Humidity: 5% – 90% non-condensing ● Ventilation: Free air movement DuraLabel.com 800.788.5572...

  • Page 51: Printer Body

    Specifications and other content contained in this guide are furnished for informational use only and are subject to change at any time without notice, and should not be construed as a commitment by Graphic Products. Graphic Products assumes no responsibility or liability for any errors or inaccuracies that may appear in this guide. 800.788.5572 DuraLabel.com...
  • Page 52 Graphic Products, Inc. | 800.788.5572 DuraLabel.com | GraphicProducts.com © 2008 - 2013 Graphic Products, Inc. All Rights Reserved v. 2.0 - 01/21/13...

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