Troubleshooting - Marantz PM6004 Owner's Manual

ENGLISH

Troubleshooting

If a problem occurs, first check the following:
1. Are the connections correct?
2. Is the unit being operated as described in the owner's manual?
3. Are the other components operating properly?
If this unit does not operate properly, check the items listed in the table below. If the problem persist there may be a malfunction.
In that case, disconnect the power immediately and contact your retail outlet.
Symptom
Power is not turned on. • The power cord's plug is not plugged in firmly.
• The unit is in standby mode.
• The protection circuit is activated.
When power is turned on but there is • The speaker cables are not properly connected.
no sound. • The input cable is not properly connected.
• The INPUT SELECTOR knob setting position is incorrect.
• The VOLUME control knob is set to minimum.
• The SPEAKERS A/B switches are turned off.
• The incorrect SPEAKERS A/B switch is turned on.
• The mute function activated.
The volume drops automatically. • The protection circuit is activated.
Sound is produced from either one • The speaker cables are not properly connected.
• The BALANCE control knob setting position is inappropriate.
speaker only.
The left and right channels are • Either the left/right speaker or left/right input cable
reversed. connections are reversed.
Noise is produced during a record • The ground wire from the turntable is disconnected.
• The PHONO input terminals are not properly connected.
playback.
• A TV set near the turntable is causing the noise.
An audio feedback occurs when you • The turntable and speakers are too close to each other.
• The turntable is placed on a rack or floor that vibrates easily.
turn up the volume during a record
playback.
The unit does not function when a • Batteries are low.
• You are operating the remote control outside of the specified
remote control button is pressed.
range.
• There is an obstacle between the main unit and remote
control.
• You have pressed the wrong button.
• Batteries are not inserted in the proper direction as indicated
by polarity markers (
• The remote sensor function of this unit is disabled.
• The remote control code set for this unit does not match the
code of its remote control.
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Cause
• Make sure that the power cord is plugged in properly.
• Either turn the INPUT SELECTOR knob of this unit or press POWER ON of the remote
control.
• If the STANDBY indicator is blinking, turn off power, wait 1 minute or longer, and turn on
power again.
• Make sure the speakers are connected properly.
• Make sure the input cables are connected properly.
• Set the INPUT SELECTOR knob at the correct setting position.
• Use the VOLUME control knob to turn volume up to an appropriate level.
• Turn on the SPEAKERS A/B switch corresponding to the speaker system terminals (SYSTEM
A or SYSTEM B) to which the speakers are connected.
• Turn on the SPEAKERS A/B switch corresponding to the speaker system terminals (SYSTEM
A or SYSTEM B) to which the speakers are connected.
• If the MUTE indicator is lit, press MUTE on the remote control to cancel muting.
• Turn off power, wait 1 minute or longer, and turn on power again.
• Make sure that the speakers are connected properly.
• Set the BALANCE control knob at the appropriate position.
• Make sure that the speakers are connected correctly.
• Make sure that the PHONO GND terminal is connected properly.
• Make sure that the PHONO input terminal is connected properly.
• Relocate the TV set or turntable in another place.
• Install the speakers as far away from the turntable as possible.
• If the turntable is not supplied with an insulating pad, use insulating pad available in the
market.
• Replace with new batteries.
• Operate within the specified range.
• Remote the obstacle.
• Press the correct button.
• Insert the batteries in the proper direction in accordance with the polarity markers in the
q and w ) in the battery compartment. battery compartment.
• Make sure the remote control sensor function is enabled.
• Set the same remote control code for this unit and remote control.
Countermeasure Page
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