Troubleshooting - Casablanca aris Manual

Troubleshooting

Fan doesn't work
• Press a fan speed button (1-4).
• Check the circuit breaker to
ensure the power is turned on.
• Check the wall control battery.
• Make sure that you have paired
the wall control.
• Make sure the blades spin freely.
• Turn off power from the circuit
breaker, then loosen the canopy
and check all the connections
according to the wiring diagram
on page 10.
• Check the plug connection in
the switch housing.
Excessive wobbling
• Tighten all of the blade and
blade ring screws until they
are snug.
• Turn the power off, support
the fan carefully, and check
that the hanger ball is
properly seated.
• Use the provided balancing
kit and instructions to balance
the fan.
If you have multiple remotes or
multiple remote-controlled fans
installed on the same circuit
breaker and you are experiencing
interference or faulty operation of
your remote controls, please go to
www.CasablancaFanCo.com/FAQs
and click "How do I properly install
multiple remote-controlled fans?" for
information on how to correct this
issue.
M8520-01 • 06/13/14 • © Casablanca Fan Company
Noisy Operation
• Tighten all of the blade and
blade ring screws until they
are snug.
• Check to see if any of the
blades are cracked. If so, replace
all of the blades.
AUTHORIZED SERVICE CENTERS
For the most updated listing of Casablanca Authorized
Service Centers, visit www.CasablancaFanCo.com or
call toll free 1-888-227-2178.
18
www.CasablancaFanCo.com
Remote doesn't work
• Install a fresh battery in the wall
control.
• Make sure you have paired the
remote.
1.888.227.2178