Motorola DCX3200 User Manual page 53

7 TROUBLESHOOTING
Problem Possible Solution
There is no Verify that the TV is powered on and set to the appropriate input
video on the source for the DCX set-top.
TV screen
Verify that the DCX set-top is powered on and tuned to an authorized
cable channel.
Verify that all video cables between the DCX set-top and the TV are
firmly connected.
Verify that the coaxial cable feed is firmly connected to the DCX set-
top and the wall jack.
Not all HDTVs can display every output format (1080p, 1080i, 720p,
480p, or 480i) available on the DCX set-top. To select a different
format:
No graphics or If you use the IEEE-1394 connection, on-screen graphics, including
program closed captions and program guides, are not displayed by the DCX
guides appear set-top. On-screen graphics and captions may still be overlaid by your
on the TV TV, if enabled. Alternatively, use HDMI or component video instead.
screen
No closed Verify on the User Settings menu that closed captions are enabled on
captions the DCX set-top.
display
Verify that closed captions are enabled on the TV.
Note: Closed captioning may not be available on the current program.
•
If the DCX set-top video output is connected to a
home theater unit, verify that the home theater unit is
powered on and set to the appropriate input source.
•
If the DCX set-top video output is connected to a TV
through an HDMI connection, power off the TV and
then power off the DCX set-top. Wait one second and
then power on the devices.
1. Ensure that your DCX set-top is plugged into a power
outlet and is turned off.
2. Press Menu button on the remote control.
Press the ▲ and ▼ keys to display the HDMI/YPbPr
3.
OUTPUT setting.
Press the ► key to cycle through the available output
4.
formats until a picture displays on the TV.
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