Polycom SoundPoint 550 Reference Manual

TelNet OfficeEdge℠ Complete
Reference Guide
IP Phone/Calling Features  Voice Mail  Personal Assistant Toolbar
Dialing
To dial phone number or extension
Lift your handset and dial the phone number, (OR, with
handset on-hook, dial number and press Dial or press
Speakerphone button ). For:

Local call – dial the 7-digit local number

Long distance – dial the 10-digit phone number
(area code + local number)

International – dial 011 + country code + city code +
number

Internal extension – dial the 4-digit extension
To Speed Dial – (requires set up)
1) Press 1-digit code, or # plus 2-digit code assigned to the
number you want to dial.
2) Then lift handset, press Speakerphone button or press Dial.
Note: If account codes are assigned to your phone, you may be
prompted to enter a code to complete the call.
Phone Guide
Polycom SoundPoint 550 model phone
Main Keys
Hold Headset
Mute Speakerphone
NOTE: Be sure to use a surge protector with your phone.
R44-550 v1.0
| Polycom SoundPoint 550 IP Phone
.
Your Phone Calling Features
Phone Views
Your phone has three main Views: Calls, Active Call, and Lines
View (the default).
Lines View
Lines View displays your phone Lines, monitored Lines (if
enabled), Favorites, and soft keys.
If your phone is idle, you can:

Press a Line key to access the dialer.

Press a monitored Line or Favorite to call that number. A
monitored line (BLF Key) will show a flashing green bar if it
is ringing and a solid red bar if it is on a call.
Calls View
You can access Calls View if your phone has multiple calls in
progress, or you have one held call.
Calls View displays a list of all your calls.
Call color indicates status:

Dark gray: Active call

Light gray: Incoming call

Light gray: Held call
Use the up and down arrow keys to select a call (highlight it).
The soft keys control the highlighted call
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