Troubleshooting - Westinghouse WHI324BA User Manual

TROUBLESHOOTING

PROBLEM POSSIBLE CAUSE AND REMEDY
Red rings, limescale • Cooktop surface has not been cleaned
or water rings, shiny correctly. Cleaning/ maintenance of the
metallic or other cooktop surface is not covered under
discolouration, warranty. If a service call is placed to
scratches/shadows, clean the cooktop you will be charged
bubbles or other for the visit.
miscellaneous
marks or stains
on ceramic glass
cooktop surface.
Pitting of ceramic • Spillovers of liquid with high sugar content.
glass surface.
You cannot activate • You touched 2 or more sensor fields at the
the appliance or same time.
operate it.
• The
• There is water or fat stains on the control
panel.
You cannot activate
the appliance or
operate it.
• You touched 2 or more sensor fields at the
same time.
• The Child Safety Device or the Lock or
operates.
• There is water or fat stains on the
control panel.
A Sound operates • You put something on one or more
and the appliance sensor fields.
deactivates. A sound
operates when
the appliance is
deactivated.
The appliance
• You put something on the
deactivates.
The residual heat • The cooking zone is not hot because it
indicator does not operated only for a short time.
comes on.
The Automatic Heat • There is still residual heat on the
Up function does cooking zone.
not operate.
• The highest heat setting is set.
function operates.
.
REMEDY
• Use a ceramic glass cleaner such as Cerapol.
• These types of spills must be removed
immediately with a special scraper for
the glass. If not permanent damage to
the cooktop glass can occur which is not
covered under warranty.
• Touch only one sensor field.
• Refer to the chapter "Operating
instructions"
• Clean the control panel.
• Activate the appliance again and set the
heat setting in 10 seconds.
• Only touch one sensor field.
• See the chapter Operating instruction.
• Clean the control panel.
• Remove the object from the sensor fields.
• Remove object from the sensor field.
• If the cooking zone should be hot, speak to
the service centre.
• Let the cooking zone become
sufficiently cool.
• The highest heat setting has the same
power as the Automatic Heat Up function.
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TROUBLESHOOTING