Troubleshooting; Technical Data - Westinghouse WHG952SB User Manual

TROUBLESHOOTING

If you have a problem with the cooktop, check the table
below. You may be able to solve the problem and this will
save you from paying for a service call. You will have to
pay for a service call even in the warranty period if the
problem is one listed below.
FAULT POSSIBLE CAUSES
Burner will not light • Knob not held down long enough
even though the in 'High' position for flame safeguard
sparker is working. to engage
• Gas supply valve turned off
• Wrong knob turned
• Port blockage in ignition area
• Ignition spark plugs wet or dirty
No spark is obtained • Electricity supply is disconnected or
when control knob switched off
is activated
• Ignition spark plugs wet or dirty
Flames uneven or • Flame ports blocked or wet
tending to lift
• Burner incorrectly fitted
Flames not staying • Knob not held down long enough
on when knob in 'High' position for flame safeguard
released to engage
• Knob not set between 'High' and 'Low'
• Dirt or spillage on flame safeguard
sensor
Low heat, slow • Incorrect cooking pot or pan being used • Refer to Figure 3 (page 5)
cooking
Benchtop or knobs • Incorrect cooking pot or pan used
overheating
• Pot or pan not located on burner
properly
Cooktop stainless • Pot or pan being used is too large
steel discoloured
If the above points have been checked and there is still a problem with the cooktop, please call the Service Centre.
6
TROUBLESHOOTING
REMEDY
• Repeat lighting procedure and hold knob down
for 5 seconds in 'High' position
(refer page 4)
• Turn on gas supply to appliance
• Ensure the knob you are turning corresponds
to the burner you want to light
• Ensure that ports in ignition area are clean
and dry
• Dry or clean ignition spark plugs
• Switch on electricity or check fuses
• Dry or clean ignition spark plugs
• Clean or dry flame ports
• Ensure this component is fitted correctly
• Repeat lighting procedure and hold knob down
for 5 seconds in 'High' position
(refer page 4)
• Knob MUST be set between these positions
• Clean flame safe guard sensor tip
• Check Figure 3 for correct pot or pan to be used
• Ensure pot or pan is centrally located
on burner
• Ensure pot sizes used are as per user manual
requirements. Clean with STEEL POWER
(available through spare parts)

TECHNICAL DATA

FEATURES WHG644SA
Cooking zones 4
Wok Yes
Ignition 220-240V
Trivet Wire
Hob material Stainless steel
Features Ignition through knob
Flame safeguard Yes
Colours Stainless steel
Gas Types NG, (LP conversion
kit supplied)
Cooktop
dimension (mm)
Width 595
Depth 530
Height* 50
Cutout
dimension (mm)
Width 560
Depth 490
Energy rating
(NG) - MJ/h
Small burner 5.1
Medium burner 9.0
Large burner 12.1
Wok burner 14.4
Total MJ/h 40.6
*Height is distance from the top of the kitchen bench to the bottom of the cooktop
WHG646SA
4
Yes
220-240V
Cast
Stainless steel
Ignition through knob
Yes
Stainless steel
NG, (LP conversion
kit supplied)
595
530
50
560
490
5.1
9.0
12.1
14.4
40.6
7
TECHNICAL DATA