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TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
Red rings, limescale or water
•
Cooktop surface has not been cleaned
rings, shiny metallic or other
correctly. Cleaning/ maintenance of
discolouration, scratches/
the cooktop surface is not covered
shadows, bubbles or other
under warranty. If a service call is
miscellaneous marks or stains on
placed to clean the cooktop you will
ceramic glass cooktop surface.
be charged for the visit.
Pitting of ceramic glass surface.
Spillovers of liquid with high sugar
•
content.
The cooking zones will not
•
More than 10 seconds have passed
switch on or are not functioning.
since the appliance was switched on.
•
The child safety device is switched
on
.
Several sensor fields were touched at
•
the same time.
Automatic switch off has been
•
triggered.
•
The lock is switched on
Acoustic signal sounds when
•
The control panel is wholly or partly
appliance is switched off.
covered by objects.
The residual heat indicator is not
•
The cooking zone was only on for a
displaying anything.
short time and is therefore not hot.
The automatic warm up
•
There is still residual heat on the
function is not switching
cooking zone
itself on.
•
The highest heat setting is set
The heat setting was set using the
•
sensor field
Acoustic signal sounds and
•
The On/Off sensor field has been
appliance switches itself on and
covered up, e.g. by a cloth.
then off again; after 5 seconds
another acoustic signal sounds.
•
Overheating protection for the
is lit.
cooking zone has been triggered.
•
Automatic switch off has
been triggered.
•
Electronics fault.
and number are displayed.
If you are unable to remedy the problem by following the above suggestions, please contact your dealer or the
Customer Care Department.
WARNING
WARNING
Repairs to the appliance are only to be carried out by
qualified service engineers. Considerable danger to the
user may result from improper repairs.
14
TROUBLESHOOTING
REMEDY
•
Use a ceramic glass cleaner such
as Cerapol.
These types of spills must be removed
•
immediately with a special scraper for
the glass. If not permanent damage to
the cooktop glass can occur which is not
covered under warranty.
•
Switch the appliance on again.
•
Deactivate the child safety device (See
the section "Child safety device").
Only touch one sensor field.
•
Remove any objects (pan, cloths, etc.)
•
that are lying on the control panel.
Switch the appliance on again.
•
Switch off the lock (See the section
.
"Locking/unlocking the control panel").
•
Remove objects.
•
If the cooking zone is supposed to
be hot, call the Customer Service
Department.
•
Let the cooking zone cool down.
.
•
The highest heat setting has the same
.
power as the automatic warm up function.
1. Switch off the cooking zone
2. Set the cooking zone using the
.
sensor field
.
•
Do not place any objects on the
control panel.
•
Switch off the cooking zone. Switch the
cooking zone on again.
•
Switch off the cooking zone. Switch the
cooking zone on again.
•
Disconnect the appliance from the
electrical supply for a few minutes
(Take the fuse out of the house's wiring
system) If after switching on again,
is displayed again, call the customer
service department.
IMPORTANT
TIPS & INFORMATION
If the appliance has been wrongly operated, the visit from
the customer service technician or dealer may not take
place free of charge, even during the warranty period.
TECHNICAL DATA
MODEL
WHC633BD
WHC643BD
PNC
949 163 522
949 163 523
Product dimensions
520 x 590
520 x 590
(d x w) mm
Cut-out dimensions
490 x 560
490 x 560
(d x w) mm
Voltage (volts)
230-240
230-240
Frequency (Hz)
50-60
50-60
Total power (Watts)
5900
6500
Elements (Watts)
3
4
Front Left
1200
800/1600/2300
Rear Left
1800
1200
Front Right
1600/3000
1200
Rear Right
N/A
1800
Centre
N/A
N/A
ENVIRONMENTAL TIPS
ENVIRONMENT
Disposal
The symbol
on the product or on its packaging
indicates that this product may not be treated as
household waste. Instead it should be taken to the
appropriate collection point for the recycling of electrical
and electronic equipment. By ensuring this product is
disposed of correctly, you will help prevent potential
negative consequences for the environment and human
health, which could otherwise be caused by inappropriate
waste handling of this product. For more detailed
information about recycling of this product, please
contact your local council, your household waste disposal
service or the shop where you purchased the product.
Packaging material
The packaging materials are friendly to the environment
and can be recycled. The plastic components are
identified by marking: >PE<,>PS<, etc. Discard the
packaging materials as household waste at the waste
disposal facilities in your municipality.
WHC933BD
WHC943BD
949 163 524
949 163 525
410 x 900
520 x 900
360 x 825
490 x 880
230-240
230-240
50-60
50-60
5300
6500
3
4
800/1600/2300
800/1600/2300
1800
1200
N/A
1800
N/A
1200
1200
N/A
Energy saving
Always place cookware on the cooking zone before it
•
is switched on.
•
Switch cooking zones off before the end of the
cooking time, to take advantage of residual heat.
•
If possible, always place lids on the pans.
•
Bottom of pans and cooking zones should be the
same size.
TECHNICAL DATA
15
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