Troubleshooting - Bunn My Cafe Use & Care Manual

PROBLEM
Brew Button
Flashes Red
Brew Button
is Red
Indicator Light
is Green
Indicator Light
is Red
Indicator Light
Flashes Red
Indicator Light
Flashes Green
Indicator Light
Flashes Red
and Green
Water is not
exiting Drawer
I wish my
beverage was
stronger
Pulse Button
is Red
Brewer doesn't
turn on

TROUBLESHOOTING

SUGGESTIONS
• Internal Hot Water Tank must be filled with water. See Initial Set Up on page 3.
• Your machine is brewing. Press the Brew Button again to stop the
brew process.
• Water is hot and ready to brew.
• Water is heating.
• The Brew Button was pressed but the water is heating. Wait
for Indicator Light to turn green and press Brew Button again.
• Add water. NOTE: Make sure that a cup is positioned on the Drip Tray under the
Drawer prior to pushing Brew Button.
• If water with low mineral content such as distilled water is used, the sensors may not
detect the water. Tip the brewer to drain the water out of the Pour-In Bowl and add tap
water, drinking water or bottled water with a higher mineral content. Refer to page 3
for more information on water used for brewing.
• Drawer is not fully inserted. Press in the Drawer to lock into place.
• Make sure brewer is plugged into a working outlet.
• Make sure brewer is filled with water. The Hot Water Tank needs to be filled to begin
brewing (Indicator Light will flash green). See Initial Setup on page 3.
• Make sure Drawer is fully inserted (the Indicator Light will alternately flash red and
green if the Drawer is not fully inserted).
• If Indicator Light flashes red, brewer is heating water to proper brew temperature in
approximately 2 minutes. When the light is green, press Brew Button.
• Press Brew Button to begin brew (Brew Button will be illuminated).
• Pod should be fully seated in Pod Drawer cavity for maximum flavor extraction.
• The amount of water used for brewing may be too large for the weight of coffee used.
Try using a heavier pod, more ground coffee, or less water.
• Try a finer grind for your coffee if brewing with the Ground Coffee Drawer.
• Try using the Pulse Button to extend the water to coffee contact time. NOTE: Pulse
Brew is the recommended setting when brewing with the Ground Coffee Drawer.
• The Pulse option is activated. Press the Pulse Button again
to deactivate.
• Make sure brewer is plugged into a working outlet.
• Press Brew Button to begin brew (Brew Button will be illuminated).
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