Returns; General Info; U.s., Uk, Ireland, And Mexico - Chauvet Intimidator SPOT 355Z IRC User Manual

R
ETURNS

General Info

U.S., UK,
Ireland, and
Mexico
Intimidator™ Spot 355Z IRC User Manual Rev. 1
To return a product or request support:
In the U.S., contact Chauvet World Headquarters (see below).
·
In the UK or Ireland, contact Chauvet Europe Ltd. (see below).
·
In Mexico, contact Chauvet Mexico (see below).
·
In any other country, DO NOT contact Chauvet. Contact your distributor. See
www.chauvetlighting.com
Ireland, or Mexico.
If you live outside the U.S., United Kingdom, Ireland, or Mexico, contact your
distributor of record and follow their instructions on how to return Chauvet
products to them. Visit our website for contact details.
Call the corresponding Chauvet Technical Support office and request a Return Merchandise
Authorization (RMA) number before shipping the product. Be prepared to provide the model
number, serial number, and a brief description of the reason for the return.
You must send the merchandise prepaid, in its original box, and with its original packing and
accessories. Chauvet will not issue call tags.
Clearly label the package with the RMA number. Chauvet will refuse any product returned
without an RMA number.
Write the RMA number on a properly affixed label. DO NOT write the RMA
number directly on the box.
Before sending the product, clearly write the following information on a piece of paper and place
it inside the box:
·
Your name
·
Your address
·
Your phone number
·
RMA number
·
A brief description of the problem
Be sure to pack the product properly. Any shipping damage resulting from inadequate packaging
will be your responsibility. FedEx packing or double-boxing are recommended.
Chauvet reserves the right to use its own discretion to repair or replace
returned product(s).
for distributors outside the U.S., United Kingdom,
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