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Lexmark 8300 Series User Manual

Lexmark user's guide printer 8300 series
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Lexmark 8300 Series All-In-One
User's Guide
August 2005
www.lexmark.com
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
© 2005 Lexmark International, Inc.
All rights reserved.
740 West New Circle Road
Lexington, Kentucky 40550

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  Summary of Contents for Lexmark 8300 Series

  • Page 1 Lexmark 8300 Series All-In-One User's Guide August 2005 www.lexmark.com Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. © 2005 Lexmark International, Inc. All rights reserved. 740 West New Circle Road...
  • Page 2 40550, U.S.A. In the United Kingdom and Eire, send to Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.
  • Page 3: Table Of Contents

    Finding information about the printer...11 Setting up the printer...13 Checking the box contents...13 Installing another language control panel...14 Getting the printer ready to fax...14 Connecting directly to a telephone wall jack...15 Connecting to a telephone...16 Connecting to an answering machine...17 Connecting to a computer with a modem...18...
  • Page 4 Using the Productivity Suite buttons...33 Using the All-In-One Center...34 Using the Maintain/Troubleshoot link...35 Using the Scanning & Copying tab...35 Using the Saved Images tab...36 Using the Solution Center...37 Using Print Properties...38 Save Settings menu...39 I Want To menu...39 Options menu...39 Print Properties tabs...39 Using the Photo Editor...40 Using Fast Pics...40...
  • Page 5 Browsing and selecting photos from a memory card or flash drive...56 Transferring digital photos from a memory card or flash drive...57 Transferring photos using the control panel...57 Transferring photos using the computer...57 Using a PictBridge-enabled digital camera to control printing photos...58 Printing photos using the control panel...59 Printing photos using the control panel...59 Printing a DPOF selection...60...
  • Page 6 Scanning...71 Scanning multiple pages...71 Scanning multiple pages using the ADF...71 Scanning multiple pages using the scanner glass...71 Scanning to an application...72 Scanning to an application using the control panel...72 Scanning to an application using the computer...72 Scanning a one-page document using the control panel...73 Scanning documents or images for e-mailing...73 Scanning documents or images for e-mailing using the control panel...73 Scanning documents or images for e-mailing using the computer...74...
  • Page 7 Tips for installing a network printer...92 Assigning an IP address...92 Finding your MAC address...92 Configuring a network printer manually...92 Finding a printer/print server located on remote subnets...92 Network troubleshooting tips...92 Maintaining the printer...94 Removing a used print cartridge...94 Installing print cartridges...95 Aligning print cartridges...96...
  • Page 8 Error message: Fax error...115 Error message: Fax mode unsupported...115 Network troubleshooting...116 The printer to be configured does not appear in the list of printers found on your network...116 You cannot print to the network printer...117 Network name does not appear in the list...117 Jams and misfeeds troubleshooting...117...
  • Page 9 Printer does not feed paper, envelopes, or specialty media...119 Banner paper jams...119 Memory card troubleshooting...120 Memory card cannot be inserted...120 Nothing happens when a memory card is inserted...120 Error messages on display...121 Error messages...121 Low Ink...121 Paper Jam...121 Cartridge Error...121 Carrier Jam...122...
  • Page 11: Finding Information About The Printer

    You can find this document in the printer box or on the Lexmark Web site. Where to find You can find this document on the Lexmark Web site. When you install the printer software, the User's Guide may also be installed.
  • Page 12 Note: All paths for the Web site are subject to change. Record the following information (located on the store receipt and the back of the printer), and have it ready when you contact us so that we may serve you faster:...
  • Page 13: Setting Up The Printer

    Note: Cartridge combinations vary depending on the product purchased. Attaches to the EXT port at the back of the printer. Attaches to the power supply port located at the back of the printer. Connects to the telephone line and the answering machine, telephone, or other telecommunications equipment.
  • Page 14: Installing Another Language Control Panel

    If you want a digital connection such as ISDN, DSL, or ADSL, a third-party device (such as a DSL filter) is required. You do not need to attach the printer to a computer, but you do need to connect it to a telephone line to send and receive faxes.
  • Page 15: Connecting Directly To A Telephone Wall Jack

    Three telephone cords Connecting directly to a telephone wall jack Connect the printer directly to a telephone wall jack to make copies or send and receive faxes without using a computer. Make sure you have a telephone cord and a telephone wall jack.
  • Page 16: Connecting To A Telephone

    Connecting to a telephone Connect a telephone to the printer to use the fax line as a normal telephone line. Then set up the printer wherever your telephone is located to make copies or send and receive faxes without using a computer.
  • Page 17: Connecting To An Answering Machine

    Connect the other telephone cord to a telephone, and then plug it into the EXT port Note: For more information on connecting the printer to telecommunications equipment, see the additional setup instructions that came with the printer. Setup steps may vary depending on your country. Connecting to an answering machine Connect an answering machine to the printer to receive both incoming voice messages and faxes.
  • Page 18: Connecting To A Computer With A Modem

    Setup steps may vary depending on your country. Connecting to a computer with a modem Connect the printer to a computer with a modem to send faxes from the software application. Make sure you have the following: •...
  • Page 19 Connect a telephone cord into the LINE port wall jack. Remove the protective plug from the EXT port Connect a second telephone cord from the telephone to the computer modem. of the printer, and then plug it into an active telephone of the printer.
  • Page 20 Connect a third telephone cord from the computer modem to the EXT port of the printer. Note: For more information on connecting the printer to telecommunications equipment, see the additional setup instructions that came with the printer. Setup steps may vary depending on your country.
  • Page 21: Learning About The Printer

    Learning about the printer Understanding the parts of the printer Use the Automatic Document Feeder (ADF) ADF input tray ADF exit tray Top cover Memory card slots PictBridge port Paper tray Paper exit tray Scan, copy, or fax multiple-page letter, legal, and A4 size documents.
  • Page 22 Connect additional devices, such as a data/fax modem, telephone, or answering machine to the printer. Note: Remove the plug to access the port. Connect the printer to a power source. Remove paper jams. Connect the printer to a computer using a USB cable.
  • Page 23: Using The Control Panel

    Access the photo card menus. You can preview photos stored on a memory card or flash drive, edit the photos, and print them. Connect the printer to an active telephone line to send and receive faxes. The printer must be connected to this telephone line to receive incoming fax calls.
  • Page 24 Press Fax Auto Answer Answer all incoming calls when the button light is on. Note: For information on setting the number of rings before the machine will answer incoming calls, see “Receiving a fax automatically” on page 78. Redial / Pause •...
  • Page 25 Start a color copy, scan, or photo job, depending on which mode is selected. Start Black Start a black-and-white copy, scan, fax, or photo job, depending on which mode is selected. Power • Turn the printer on and off. • Stop the print, copy, fax, or scan process.
  • Page 26: Customizing Copy Settings Using The Control Panel

    Customizing copy settings using the control panel Using the Copy Mode menu To access and navigate the Copy Mode menu: From the control panel, press Copy Mode. Press repeatedly until the menu option you want is highlighted. Press repeatedly until the setting you want is highlighted. Press to save the setting.
  • Page 27: Customizing Scan Settings Using The Control Panel

    Use this Copy Print Preview Maintenance Device Defaults Customizing scan settings using the control panel Using the Scan Destination menu To access and navigate the Scan Destination menu: From the control panel, press Scan Mode. Press repeatedly until the scan destination you want is highlighted. Press .
  • Page 28: Customizing Fax Settings Using The Control Panel

    • Align cartridges. • Print a test page. Device Defaults Customize printer settings. Customizing fax settings using the control panel Using the Fax Mode menu To access and navigate the Fax Mode menu: From the control panel, press Fax Mode.
  • Page 29: Customizing Photo Settings Using The Control Panel

    Dial a telephone number while listening to the call through a speaker on the printer. This is useful when you must navigate an automated answering system before sending your fax. Note: For more information, see “Faxing while listening to a call (On Hook Dial)”...
  • Page 30: Using The Photo More Options Menu

    Use this Browse and Print Photos Print Camera Selections Print All Photos Save to Computer View Slide Show Print New Photos Change Default Settings Maintenance Using the Photo More Options menu To access the Photo More Options menu: • When browsing through photos to print: Press to select a photo.
  • Page 31: Using The Photo Edit Menu

    Using the Photo Edit menu To access and navigate the Photo Edit menu: From the Photo More Options menu, make sure Edit Photo is highlighted. Press . Press repeatedly until the menu option you want is highlighted. Press to select an option or save a setting. Use this Brightness Crop...
  • Page 32 Use this Layout Print Quality Paper Type Select a page layout for printed photos. Note: The default is Automatic. Select a print quality. Note: The default is Normal. Select the type of paper loaded in the paper tray. Note: The default is Auto Detect.
  • Page 33: Learning About The Software

    Manage Documents Manage Photos Method 2 Click Start Programs or All Programs Lexmark 8300 Series. Select Productivity Suite. Details Organize, search for, or print documents. Send documents to other people, or open them with various programs. Organize or print photos in various layouts. Send photos to other people, or open them with various programs.
  • Page 34: Using The All-In-One Center

    Scan & Edit Text (OCR) Scan a document to a word processor to edit the text using Scan to PDF Learn more about what you can do with this software. Find maintenance and troubleshooting information and tools to keep the printer working properly. View a Web-based tutorial.
  • Page 35: Using The Maintain/Troubleshoot Link

    Tools, or to preview an image. From this section Scan Method 2 Click Start Programs or All Programs Lexmark 8300 Series. Select All-In-One Center. Lexmark 8300 Series. You can • Select a program to send a scanned image to. •...
  • Page 36: Using The Saved Images Tab

    From this section Copy Productivity Tools Preview Note: For more information about using the Scanning & Copying tab, click Help in the top center of the screen. Using the Saved Images tab Use the Saved Images tab to perform tasks with images that are saved on the computer. From this section Preview Open With...
  • Page 37: Using The Solution Center

    Note: For more information about using the Saved Images tab, click Help in the top center of the screen. Using the Solution Center The Solution Center provides help, as well as information about the printer status and ink levels. To open the Solution Center, use one of these methods:...
  • Page 38: Using Print Properties

    Note: For more information, click Help in the lower right corner of the screen. Using Print Properties Print Properties is the software that controls the printing function when the printer is connected to a computer. You can change the settings in Print Properties based on the type of project you want to create.
  • Page 39: Save Settings Menu

    • Select a Quality/Speed setting. • Select a Paper Type. • Customize how the printer prints several copies of a single print job: collated or normal. • Choose Automatic Image Sharpening. • Choose to print color images in black and white.
  • Page 40: Using The Photo Editor

    Use the Fast Pics software to save or print photos from a digital camera memory card or flash drive. To open Fast Pics, insert a digital camera memory card or flash drive into the printer. For more information, see “Inserting a memory card” on page 54 or “Inserting a flash drive” on page 55.
  • Page 41 For a list of options available from the Fax Setup Utility, see “Customizing settings using the Fax Setup Utility” on page 87.
  • Page 42: Loading Paper And Original Documents

    If you are using specialty paper, you follow the instructions that came with it. • You do not force paper into the printer. Lift the paper exit tray, and extend the center paper guide. Insert paper into the paper tray.
  • Page 43 Adjust the paper guides to rest against the left, right, and bottom edges of the paper. Lower the paper exit tray. Extend the paper exit tray stop to catch the paper as it exits.
  • Page 44: Loading Various Paper Types

    • The letterhead side of the paper faces down. • The top of the letterhead feeds into the printer first. • The paper guides rest against the left, right, and bottom edges of the paper.
  • Page 45 • The print side of the labels faces down. • The top of the labels feeds into the printer first. • The paper guides rest against the left, right, and bottom edges of the label sheets.
  • Page 46 The print side of the banner faces down into the paper tray with the first page of the banner on top. • The leading edge of the banner paper feeds into the printer. • The paper guides rest against the right and left edges of the paper.
  • Page 47: Loading Original Documents Into The Adf

    Loading original documents into the ADF You can load up to 50 sheets of an original document into the ADF for scanning, copying, and faxing. You can load A4, letter, or legal size paper into the ADF. Load an original document text side up into the ADF. Note: Do not load postcards, photo cards, small items, or thin media (such as magazine clippings) into the ADF.
  • Page 48: Loading Original Documents On The Scanner Glass

    Note: Place photos, postcards, small items, thin items (such as magazine clippings), and three- dimensional objects on the scanner glass instead of in the ADF. Make sure the computer and the printer are on. Open the top cover. Place the original document face down on the scanner glass in the upper left corner.
  • Page 49 Close the top cover to avoid dark edges on the scanned image.
  • Page 50: Printing

    Printing Printing a document Load paper. With a document open, click File Click Properties, Options, Setup, or Preferences. Adjust the settings. Click OK. Click OK or Print. Printing collated copies If you print multiple copies of a document, you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated).
  • Page 51: Printing Envelopes

    Click OK. Click OK or Print. Notes: • To avoid paper jams, do not force the cards into the printer. • To prevent smudging, remove each card as it exits, and let it dry before stacking. Printing envelopes Load envelopes.
  • Page 52: Printing The Last Page First (Reverse

    From the Print Layout tab, select N-up. Select the number of pages to print on each page. If you want each page image to be surrounded by a border, select Print Page Borders. Click OK. Click OK or Print. Printing the last page first (reverse page order) Load paper.
  • Page 53: Printing A Banner

    Tear off only the number of pages needed for the banner (up to 20 sheets). Load only the first page of banner paper into the paper tray with the leading edge of the banner going into the printer. Adjust the left and right paper guides.
  • Page 54: Getting Ready To Print Photos Using Memory Devices

    Getting ready to print photos using memory devices Inserting a memory card Insert a memory card into the correct memory card slot on the front of the printer. If there is an arrow on the card, make sure it points toward the printer. Slot Memory card •...
  • Page 55: Inserting A Flash Drive

    Wait for the light on the printer to come on. The light blinks to indicate the memory card is being read or is transmitting data. Warning: Do not remove cables, media devices, or touch the printer while the light is blinking in the area shown.
  • Page 56: Browsing And Selecting Photos From A Memory Card Or Flash Drive

    Wait for the light on the printer to come on. The light blinks to indicate the flash drive is being read or is transmitting data. Warning: Do not remove cables or media devices, or touch the printer while the light is blinking in the area shown.
  • Page 57: Transferring Digital Photos From A Memory Card Or Flash Drive

    Transferring digital photos from a memory card or flash drive Transferring photos using the control panel Insert a memory card or flash drive. For more information, see “Inserting a memory card” on page 54 or “Inserting a flash drive” on page 55. Press repeatedly until Save to Computer is highlighted.
  • Page 58: Using A Pictbridge-Enabled Digital Camera To Control Printing Photos

    The printer reads only one media device at a time. Follow the instructions in the camera documentation to select and print photos. Warning: Do not remove cables or media devices, or touch the printer while the light is blinking in the area shown.
  • Page 59: Printing Photos Using The Control Panel

    Printing photos using the control panel Printing photos using the control panel Load paper. For best results, use photo or glossy paper, with the glossy or coated side facing down. Insert a memory card or flash drive. For more information, see “Inserting a memory card” on page 54 or “Inserting a flash drive”...
  • Page 60: Printing A Dpof Selection

    DPOF, you can specify which photos to print, and how many of each, while the memory card is still in the camera. The printer recognizes these settings when you insert the memory card into the printer. Note: If you specified a paper size in the DPOF selection, make sure the size of the paper loaded is not smaller than the size you specified.
  • Page 61: Adjusting Brightness

    Adjusting brightness Insert a memory card or flash drive. For more information, see “Inserting a memory card” on page 54 or “Inserting a flash drive” on page 55. From the control panel, press to select Browse and Print Photos. Press repeatedly until the photo size and paper option you want is highlighted.
  • Page 62 Adjust the crop area. • Press # to reduce the selected area. • Press * to increase the selected area. • Press 0 to change the orientation of the selection box. • Use the arrow buttons to move the selection box up, down, left, or right. Press to save the settings and exit the menu.
  • Page 63: Printing Photos Using The Computer

    Click Next in the Photo Prints section. The Fast Pics window appears. Select the size for each photo, the blank paper size in the printer, and the number of copies. Click Print Now. Printing photos stored on a memory device Load paper.
  • Page 64: Browsing And Selecting Photos Stored On The Computer

    Click Manage photos. Click Show Folders. From the directory in the right panel, select the folder where your photos are stored. Close the directory in the right panel. Select the photos that you want to print by clicking each photo. From the Productivity Tools section, click Print an album page with various photo sizes.
  • Page 65: Adding Text Captions To A Photo Page

    From the “Page Layout” drop-down menu, select a page layout. For more options: Click Change the category of layouts listed above. Select a layout for the photos. Click OK. From the “Page Layout” drop-down menu, select a page layout. Drag the photos onto the page. Note: Right-click the photo on the page for editing options.
  • Page 66: Copying

    Copying You can load an original document into the ADF or on the scanner glass. Note: Do not load postcards, photo cards, small items, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. Making a copy Making a copy using the control panel Load paper.
  • Page 67: Repeating An Image On One Page Using The Control Panel

    Click Display Advanced Copy Settings. Customize any other settings as needed. Click OK. Click Copy Now. Repeating an image on one page using the control panel You can print the same image multiple times on one sheet of paper. This option is helpful in creating labels, decals, flyers, handouts, and so on.
  • Page 68: Collating Copies Using The Software

    Press repeatedly until On appears. Press Start Color or Start Black. Collating copies using the software Load paper. Load an original document into the ADF or on the scanner glass. Note: Do not load postcards, photo cards, small items, or thin media (such as magazine clippings) into the ADF.
  • Page 69: Making Borderless Copies Using The Control Panel

    Making borderless copies using the control panel Load paper. Note: If you are copying photos, use photo or glossy paper, with the glossy or coated side facing down. Load an original document into the ADF or on the scanner glass. Note: Do not load postcards, photo cards, small items, or thin media (such as magazine clippings) into the ADF.
  • Page 70: Enlarging Or Reducing An Image

    Enlarging or reducing an image Enlarging or reducing an image using the control panel Load paper. Load an original document into the ADF or on the scanner glass. Note: Do not load postcards, photo cards, small items, or thin media (such as magazine clippings) into the ADF.
  • Page 71: Scanning

    Scanning You can load an original document into the ADF or on the scanner glass. Note: Do not load postcards, photo cards, small items, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. Scanning multiple pages Scanning multiple pages using the ADF Load an original document into the ADF.
  • Page 72: Scanning To An Application

    Press Start Color or Start Black. Scanning to an application using the computer Make sure the printer is connected to a computer, and both the printer and the computer are on. Load an original document into the ADF or on the scanner glass.
  • Page 73: Scanning A One-Page Document Using The Control Panel

    When you are finished customizing the image, click Scan Now. Scanning a one-page document using the control panel Make sure the printer is connected to a computer, and both the printer and the computer are on. Load an original document face down on the scanner glass.
  • Page 74: Scanning Documents Or Images For E-Mailing Using The Computer

    Scanning documents or images for e-mailing using the computer Make sure the printer is connected to a computer, and both the printer and the computer are on. Load an original document into the ADF or on the scanner glass. Note: Do not load postcards, photo cards, small items, or thin media (such as magazine clippings) into the ADF.
  • Page 75: Scanning Clear Images From Magazines Or Newspapers

    Descreening helps to remove wavy patterns from images scanned from magazines or newspapers. Make sure the printer is connected to a computer, and both the printer and the computer are on. Load an original document into the ADF or on the scanner glass.
  • Page 76 Press repeatedly until the computer to which you want to scan is highlighted. If you set a PIN during network setup, you will be prompted to enter it. After you enter it, press . Note: If you did not set a PIN during network setup, continue with the next step. Press repeatedly until the scan destination you want is highlighted.
  • Page 77: Faxing

    Note: If you do not have a Speed Dial list but want to create one, see “Setting up Speed Dial” on page 80. Press Start Black. The printer scans the document and sends the fax to the number you entered. Scanner glass...
  • Page 78: Faxing A Document Using The Software

    You can scan a document to the computer and then fax it to someone using the software. Make sure the printer is connected to a computer, and both the printer and the computer are on. Load an original document into the ADF or on the scanner glass.
  • Page 79: Receiving A Fax With An Answering Machine

    Receiving a fax with an answering machine To receive a fax with an answering machine connected to the printer, set the answering machine to answer incoming calls before the printer does. For example, if you set the answering machine to answer calls after three rings, set the printer to answer calls after five rings.
  • Page 80: Setting Up Speed Dial

    Make sure the Fax Auto Answer light is on. When the number of rings you set is detected, the printer automatically receives the incoming fax. Setting up Speed Dial To make sending faxes easier, you can enter up to 99 Speed Dial numbers. You can enter 89 individual fax numbers and 10 groups that can hold up to 30 telephone numbers each.
  • Page 81: Setting Up Speed Dial Using The Computer

    Note: The printer does not support double-byte usage for names, such as Chinese, Japanese, or Korean. You cannot enter a name using these languages. Enter the fax number, and then press . Setting up Speed Dial using the computer From the desktop, double-click the Productivity Suite icon.
  • Page 82: Sending A Fax To A Group (Broadcast Fax)

    Sending a fax to a group (broadcast fax) You can send a fax to as many as 30 people or groups at once. Sending a broadcast fax immediately Load an original document into the ADF or on the scanner glass. Note: Do not load postcards, photo cards, small items, or thin media (such as magazine clippings) into the ADF.
  • Page 83: Using The Quick Dial Buttons

    Enter a fax number. • Enter a fax number in the text box. Note: To enter another number in the text box, press highlighted, and then press . Enter the second number in the text box. • Use Quick Dial. Press Quick Dial 1, 2, 3, 4 or 5.
  • Page 84: Using The Phone Book

    Faxing while listening to a call (On Hook Dial) The manual dialing feature lets you dial a telephone number while listening to the call through a speaker on the printer. It is useful when you must navigate an automated answering system before sending your fax.
  • Page 85: Dialing A Fax Number While Behind A Pbx

    Dialing a fax number while behind a PBX If the printer is being used in a business or office, it may be connected to a Private Branch Exchange (PBX) telephone system. Ordinarily, when dialing a fax number, the printer waits to recognize the dial tone and then dials the fax number.
  • Page 86: Using Caller Id

    Caller ID is a service provided by some telephone companies that identifies the telephone number (and possibly the name) of the person who is calling. If you subscribe to this service, it works with the printer. When you receive a fax, the telephone number of the person who is sending you the fax appears on the display.
  • Page 87: Customizing Settings Using The Fax Setup Utility

    Customizing settings using the Fax Setup Utility You can adjust the fax settings in the Fax Setup Utility. These settings apply to the faxes you send or receive. From the desktop, double-click the Productivity Suite icon. Click Fax. Click Manage fax history or All-In-One fax settings..
  • Page 88: Printing Fax Activity Reports

    Click each tab, and change the settings as needed. On this tab Send Receive Connection/Dialing Speed Dial Click OK after you finish customizing the settings. Close the Fax Setup Utility. Printing fax activity reports From the control panel, press Fax Mode. Press Press repeatedly until History and Reports is highlighted.
  • Page 89: Blocking Unwanted Changes To Fax Settings

    Press repeatedly until Print Sent History or Print Received History is highlighted. Press . Blocking unwanted changes to fax settings This feature blocks network users from changing fax settings. From the control panel, press Fax Mode. Press Press repeatedly until Block Host Settings is highlighted. Press until On appears.
  • Page 90: Networking The Printer

    Networking the printer Installing network printers Installing a network printer allows users at different workstations to print to a common printer. Methods of setting up a network printer include: • sharing a printer that is locally attached to a network computer •...
  • Page 91: Direct Ip Printing

    Connect the printer to an external print server using a USB cable. Connect the print sever to the network using an Ethernet cable. Note: You may be connecting your printer directly into a wall connection or through a router. For more information, see the print server documentation.
  • Page 92: Tips For Installing A Network Printer

    An IP address is assigned during printer software installation, but only for Direct IP printing. The print object, created at the end of the installation, sends all print jobs across the network to the printer attached to the print server using this address.
  • Page 93 Make sure the correct lights are showing on the print server. For more information, see the print server documentation. If the printer software CD cannot find the printer/print server, wait a few minutes, and then try running the CD again. Network traffic speeds vary.
  • Page 94: Maintaining The Printer

    Press down on the lever to raise the cartridge lid. Remove the used print cartridge. To recycle the used cartridge, see “Recycling Lexmark products” on page 100. If the cartridge you removed is not empty and you want to use it later, see “Preserving the print cartridges”...
  • Page 95: Installing Print Cartridges

    Installing print cartridges If you are installing new print cartridges, remove the sticker and tape from the back and bottom of the cartridges. Warning: Do not touch the gold contact area on the back or the metal nozzles on the bottom of the cartridges.
  • Page 96: Aligning Print Cartridges

    Close the scanner unit, making sure to keep your hands out from underneath the scanner unit. Note: The control panel display will prompt you to print an alignment page. For more information, see “Aligning print cartridges” on page 96. Note: The scanner unit must be closed to start a new scan, print, copy, or fax job. Aligning print cartridges Align the print cartridges when you: •...
  • Page 97: Cleaning The Print Cartridge Nozzles

    Click the Maintenance tab. Click Align to fix blurry edges. Click Print. An alignment page prints. If you aligned the cartridges to improve print quality, print your document again. If print quality has not improved, clean the print cartridge nozzles. Cleaning the print cartridge nozzles Cleaning the print cartridge nozzles using the control panel Load plain paper.
  • Page 98: Wiping The Print Cartridge Nozzles And Contacts

    Wiping the print cartridge nozzles and contacts Remove the print cartridges. Dampen a clean, lint-free cloth with water. Gently hold the cloth against the nozzles for about three seconds, and then wipe in the direction shown. Using another clean section of the cloth, gently hold the cloth against the contacts for about three seconds, and then wipe in the direction shown.
  • Page 99: Preserving The Print Cartridges

    Keep a new cartridge in its packaging until you are ready to install it. • Do not remove a cartridge from the printer except to replace, clean, or store it in an airtight container. The cartridges do not print correctly if left exposed for an extended period of time.
  • Page 100: Ordering Supplies

    Ordering supplies To order supplies or to locate a dealer near you, visit our Web site at www.lexmark.com. Item Black cartridge Color cartridge Photo cartridge USB cable Note: For best results, use only Lexmark print cartridges. Lexmark photo paper types and sizes •...
  • Page 101: Troubleshooting

    Troubleshooting • “Setup troubleshooting” on page 101 • “Print troubleshooting” on page 104 • “Copy troubleshooting” on page 107 • “Scan troubleshooting” on page 109 • “Fax troubleshooting” on page 110 • “Network troubleshooting” on page 116 • “Jams and misfeeds troubleshooting” on page 117 •...
  • Page 102: Power Button Is Not Lit

    Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with the Firmly plug the square end of the USB cable into the back of the printer. USB symbol.
  • Page 103: Page Does Not Print

    Disconnect the USB cable from any other device, such as a USB hub or switch box. Directly connect the cable to the printer and the computer. Make sure the printer is set as the default printer and is not on hold or paused. Click: •...
  • Page 104: Cannot Print From Digital Camera Using Pictbridge

    Improving print quality If you are not satisfied with the print quality of a document, make sure you: • Use the appropriate paper for the document. Use Lexmark Premium Photo Paper if you are printing photos or other high quality images. •...
  • Page 105: Poor Text And Graphic Quality

    If the document still does not have the print quality you want, follow these steps: Align the print cartridges. For more information, see “Aligning print cartridges” on page 96. If print quality has not improved, continue to step 2. Clean the print nozzles. For more information, see “Cleaning the print cartridge nozzles using the control panel”...
  • Page 106: Poor Quality At The Edges Of The Page

    Use a different brand of paper. Each paper brand accepts ink differently and prints with color variations. Use Lexmark Premium Photo Paper if you are printing photos or other high quality images. Use only new, unwrinkled paper. Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling the software”...
  • Page 107: Partial Document Or Photo Prints

    Make sure a check mark does appear next to Set As Default. If none of the previous options fixes the problem, uninstall the printer software, and reinstall it. For more information, see “Removing and reinstalling the software” on page 125.
  • Page 108: Poor Copy Quality

    Poor copy quality Examples include: • Blank pages • Checkerboard pattern • Distorted graphics or pictures • Missing characters • Faded print • Dark print • Skewed lines • Smudges • Streaks • Unexpected characters • White lines in print If an error message is displayed, see “Error messages”...
  • Page 109: Scan Troubleshooting

    Make sure a check mark does appear next to Set As Default. If none of the previous options fixes the problem, uninstall the printer software, and reinstall it. For more information, see “Removing and reinstalling the software” on page 125.
  • Page 110: Scan Was Not Successful

    “Error message: Fax mode unsupported” on page 115 • If faxing using the Productivity Suite, make sure: – The printer is connected to a computer that is equipped with a fax modem. – The computer is connected to a working phone line. –...
  • Page 111 Place a test call to the telephone number to which you want to send a fax to make sure that it is working correctly. The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone services can be used.
  • Page 112: Can Send But Not Receive Faxes

    Make sure the country code has been set for the country or region where you are operating the printer: From the control panel, press Fax Mode. Press Press repeatedly until Device Defaults is highlighted. Press . Press repeatedly until Country is highlighted.
  • Page 113: Can Receive But Not Send Faxes

    See “Faxing while listening to a call (On Hook Dial)” on page 84. • Check the Dial Method setting. Listen for a dial tone. If you hear a dial tone but the printer hangs up without dialing, this means it did not recognize the dial tone. Press Fax Mode.
  • Page 114: Printer Receives A Blank Fax

    Touch Tone, Pulse, or Behind a PBX. Press . Press Printer receives a blank fax Ask the sender to verify the original document was loaded correctly. Check the ink levels, and install a new cartridge if necessary.
  • Page 115: Error Message: Fax Error

    Check the ink levels and install a new cartridge if necessary. Decrease the transmission speed. Press Fax Mode. Press Press repeatedly until Dialing and Sending is highlighted. Press . Press repeatedly until Max Send Speed is highlighted. Press until 14,400 appears. Press .
  • Page 116: Network Troubleshooting

    SSID is not being broadcast. Make sure security keys are correct. Make sure the printer is connected to a power source and is turned on. For more information, see “Power button is not lit” on page 102.
  • Page 117: You Cannot Print To The Network Printer

    The USB port is marked with the USB symbol Firmly plug the square end of the USB cable into the USB port on the back of the printer. Contact your system support person to make sure the printer is connected to a working network connection.
  • Page 118: Paper Jam In The Adf

    Close the rear door. Press . If the paper is accessible from the front of the printer: Raise the paper exit tray. Firmly grasp the paper, and gently pull it out. Lower the paper exit tray. Press . Paper jam in the ADF Open the ADF.
  • Page 119: Printer Does Not Feed Paper, Envelopes, Or Specialty Media

    Verify that the specialty media is loaded correctly. Try loading one page, envelope, or sheet of specialty media at a time. Make sure the printer is set as the default printer and is not on hold or paused. Click Start...
  • Page 120: Memory Card Troubleshooting

    Memory card cannot be inserted Make sure that the type of memory card you are using can be used in the printer. See “Inserting a memory card” on page 54 to determine which slot accommodates your memory card and to see instructions on how to insert it.
  • Page 121: Error Messages On Display

    Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with the USB symbol Firmly plug the square end of the USB cable into the back of the printer. Error messages on display If an error message is displayed, see “Error messages”...
  • Page 122: Carrier Jam

    If the error: • Does not reappear, the problem has been corrected. • Reappears, one of the cartridges is not working properly. Continue with Procedure 2. Procedure 2 Follow this procedure to determine which cartridge is not working properly. Remove the print cartridges. Disconnect the power supply cord from the electrical outlet.
  • Page 123: Paper Out

    Make sure the sticker and tape have been removed. Reinsert the print cartridges. Press to align the cartridges. Load only plain, unmarked paper for aligning cartridges. The printer will read any markings on used paper, which could cause the alignment error message to appear.
  • Page 124: Photo Mode: Problem Reading Memory Card

    Reinsert the memory card. See “Inserting a memory card” on page 54 to determine which slot accommodates your memory card and to see instructions on how to insert it. Photo Mode: second memory card detected The printer can read only one memory card at a time. Remove both memory cards. Reinsert only one memory card.
  • Page 125: Dpof Error: Photo Larger Than Paper Size

    Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with the Firmly plug the square end of the USB cable into the USB port on the back of the printer. Removing and reinstalling the software If the printer is not functioning properly, or if a communications error message appears when you try to use the printer, you may need to remove and reinstall the printer software.
  • Page 126: Notices

    The Lexmark 8300 Series, type 4419, has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 127: Industry Canada Compliance Statement

    A declaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing and Technical Support, Lexmark International, Inc., S.A., Boigny, France. This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950.
  • Page 128: Noise Emission Levels

    The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at number.
  • Page 129: Notice To Users Of The New Zealand Telephone Network

    PSTN. Using this product in Germany This product requires a German billing tone filter (Lexmark part number 14B5123) to be installed on any line which receives metering pulses in Germany. Metering pulses may or may not be present on analog lines in Germany.
  • Page 130: Using This Product In Switzerland

    Companies participating in this program introduce products that power down when they are not being used. This feature will cut the energy used by up to 50 percent. Lexmark is proud to be a participant in this program.
  • Page 131: Power Saver

    Power Saver is called the Power Saver Timeout. For this product, the Power Saver Mode is entered after 30 minutes. Off mode This printer has an off mode which still consumes a small amount of power. To completely stop printer power consumption, disconnect the power supply from the wall outlet. Total energy usage It is sometimes helpful to calculate the total product energy usage.
  • Page 132: Index

    Productivity Suite 97 coated paper, loading 44 collating copies 50, 68 using the computer 68 using the control panel 67 configuring network printer 92 connecting the printer to answering machine 17 computer modem 18 telephone 16 telephone wall jack 15...
  • Page 133 115 printer received blank page 114 received fax has poor print quality 114 faxing getting the printer ready to fax 14 sending broadcast faxes 82 sending scheduled faxes 82 sending while behind a PBX 85 setting up speed dial 81...
  • Page 134 75 network troubleshooting 116 cannot print to network printer 117 network name not appearing 117 printer to be configured does not appear in list of printers found on your network 116 tips 92 networking using a print server 91...
  • Page 135 78 fax forwarding 85 manually 79 using an answering machine 79 recycling 100 Lexmark products 100 WEEE statement 128 reducing an image using the control panel 70 removing print cartridges 94 repeating an image 67 reports, fax activity 88...
  • Page 136 112 can receive but not send fax 113 error message: fax error 115 error message: fax mode unsupported 115 printer received blank page 114 received fax has poor print quality 114 troubleshooting, jams and misfeeds 117...