Introduction
Confirm that your processor is receiving sound
Step
Actions
Step 1:
Check that the coil cable is fully inserted into the coil and into the
coil cable socket on the processing unit.
Make sure your processor, coil and coil cable are on your head.
Check that the coil is properly positioned over the implant.
Turn on your processor.
Step 2:
On your processor, switch to microphone input:
•
Make sure the telecoil is off.
•
Disconnect any accessory.
Step 3:
If a hearing person is available, ask them to check for sound using
the Monitor Earphones.
See How to check for sound using the Monitor Earphones in this
guide.
If a hearing person is not available, make sure you are in an
environment that has sound which is loud enough for you to hear.
Step 4:
If you have a remote assistant:
Check the audio meter on the battery status screen. When the
processor is receiving sound, the number of bars on the audio
meter changes (goes up and down) according to the sound levels.
You can also set your indicator light preferences to "Sound on".
When the processor is receiving sound, the processor indicator
light displays rapid green flashes.
8 - CP810 and CR110 Troubleshooting Guide
© Cochlear Limited 2010
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