Processor Unavailable - Cochlear Nucleus CP810 Troubleshooting Manual

Use your remote assistant to troubleshoot your processor
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You may see more than one visual alert, one after the other.
For example, if the coil has fallen off your head and your
processor's battery is low, the "Coil has disconnected from the
implant" and "Processor battery low" alerts appear one after
the other.
To clear multiple alerts from the screen, press the Cochlear key
once for each alert.
The following visual alerts may display on your remote assistant:

Processor unavailable

This alert appears if:
• Your processor is turned off.
• Your remote assistant is not within
distance of your processor.
• There is an obstruction such as a head
shadow, a thick wall, a metal table or a bulky
object between your remote assistant and
your processor.
• There is interference from other electronic devices such as:
• 2.4GHz
• Bluetooth
wireless keyboards and wireless mice
• Wireless computing networks such as Wi-Fi
• Game consoles with 2.4GHz wireless links.
• Your remote assistant is paired with a different processor.
12 - CP810 and CR110 Troubleshooting Guide
cordless digital telephones
devices such as hands free mobile phone kits,
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operating
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