Canon optura Xi Instruction Manual page 261

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84
Troubleshooting
7.
Look for the file starting with [OEM*].
• A number such as "0" or "1" will appear in place of the asterisk (*)
above. You will also find another file called [Oem* .pnf], which will have
the same number as the [Oem*] file. The two constitute one set.
• There may be many file sets starting with /lO
em ".
• If you double-click the [Oem*] file, the Windows Notepad program will
start and show the file contents. Click each [Oem*] file until you find one
that contains J/*** Canon Camera Driver Setup File***" in its first line.
When you find the correct file, note down its name and close the
Notepad wi ndow.
8.
Delete the [Oem*] file set.
Delete all [Oem*] and [Oem* .pnf] files, taking great care to delete the
correct files.
. . The [Inf] folder contains numerous files that are critical to the computer's
. . operation. Be extremely careful not to delete the wrong files. If you delete
the wrong file, you may be unable to restart Windows.
If You Were Using ZoomBrowser EX Version 2 or 3
(This manual explains version 4)
Titles and comments added using a prior version than
Zoom Browser EX version 4 do not appear in ZoomBrowser
EX 4 or higher.
~
Titles and comments added using a prior version of ZoomBrowser EX
will not be displayed. Use the following procedure to display them.
1. In Windows Explorer, open the [Program] folder under the folder in
which you installed Zoom Browser EX 4 or higher (C:\Program Files\
Canon\ZoomBrowser EX\Program).
2. Double-click [dbcobverter.exe].
3. Select the database you were using until now (C:\Program Files\Canon\
Zoom Browser Ex\Program) and click the [Start] button.
Please note that with ZoomBrowser EX 4 or higher, both titles and
comments appear in the comment list.

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Troubleshooting

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