Undetermined Problems - Lenovo 7387 Hardware Maintenance Manual

Message/Symptom
Program loads from the hard disk with a known-good
diagnostics diskette in the first 3.5-inch diskette drive
RPL computer cannot access programs from its own hard
disk.
RPL computer does not RPL from server
Serial or parallel port device failure (system board port)
Serial or parallel port device failure (adapter port)
Some or all keys on the keyboard do not work

Undetermined problems

If this computer has a parallel ATA hard disk drive, make sure that the hard disk drive is jumpered as a
master and the optical drive is jumpered as a slave.
1. Power-off the computer.
2. Remove or disconnect the following components (if installed) one at a time.
a. External devices (modem, printer, or mouse)
b. Any adapters
c. Memory modules
d. Extended video memory
e. External Cache
f. External Cache RAM
g. Hard disk drive
h. Diskette drive
3. Power-on the computer to re-test the system.
4. Repeat steps 1 through 3 until you find the failing device or adapter.
If all devices and adapters have been removed, and the problem continues, replace the system board.
FRU/Action
1. Run Setup and check Startup sequence.
2. Diskette Drive
3. Diskette Drive Cable
4. System Board
5. Power Supply
1. If network administrator is using LCCM Hybrid
RPL, check startup sequence:
a. First device - network
b. Second device - hard disk
2. Hard disk drive
1. Check startup sequence
2. Check the network adapter LED status
1. External Device Self-Test OK?
2. External Device
3. Cable
4. System Board
1. External Device Self-Test OK?
2. External Device
3. Cable
4. Alternate Adapter
5. System Board
1. Keyboard
2. Keyboard Cable
3. System Board
Chapter 7
.
Symptom-to-FRU Index
67