Troubleshooting; No Sound Or Poor Sound - Kruger&Matz KM1584 Owner's Manual

Troubleshooting

If you are having a problem with your system, check this list for a possible solution before calling
for service.
If you can not solve the problem from the hints give here, or the system has been physically
damaged, call a qualified person, such as your dealer, for service.
No power
● Ensure that the AC power plug of the unit
is connected properly.
● Ensure that there is power at the AC
outlet.
No disc detected
● Insert a disc.
● Check if the disc is inserted with the print
side facing inward.
● Wait until the moisture condensation at
the lens has cleared.
● Replace or clean the disc.
● Use a finalized DVD or correct format
disc.
No picture
● Check the video connection.
● Turn on the TV to the correct Video-In
channel.
Black and white or distorted
picture
● The disc does not match the TV color
system standard (PAL/NTSC).
● Sometimes a slight picture distortion may
appear. This is not a malfunction.
● Clean the disc.
The aspect ratio of the TV
screen cannot be changed even
though you have set the
Aspect Ratio format.
● The aspect ratio is fixed on the loaded
DVD disc.
● The aspect ratio may not be changed for
some TV systems.
Owner's manual

No sound or poor sound

● Adjust the volume.
● Disconnect the headphones.
● Check that the speakers are connected
correctly.
● Check if the stripped speaker wires are
clamped.
Remote control does not work
● Before pressing any function button, first
select the correct source with the remote
control instead of the main unit.
● Reduce the distance between the remote
control and the unit.
● Insert the battery with its polarities (+/-
signs)
aligned as indicated.
● Replace the battery.
● Aim the remote control directly at the
sensor
on the front of the unit.
Disc does not play
● Insert a readable disc with the label side
facing you.
● Check the disc type, color system and
regional code. Check for any scratches or
smudges on the disc.
● Press to exit the system setup menu.
● Disable the password for parental control
or change the rating level.
● Moisture has condensed inside the
system. Remove the disc and leave the
system turned on for about an hour.
Disconnect and reconnect the AC power
plug, and then turn on the system again.
Poor radio reception
● Increase the distance between the unit
and your TV or VCR.
● Fully extend and adjust the FM antenna.
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