Troubleshooting; No Sound Or Poor Sound - Kruger&Matz KM1583 Owner's Manual

Troubleshooting

If you are having a problem with your system, check this list for a possible solution before calling
for service.
If you can not solve the problem from the hints give here, or the system has been physically
damaged, call a qualified person, such as your dealer, for service.
No power
● Ensure that the AC cord of the
apparatus is connected properly.
● Ensure that there is power at the AC
outlet.
● As a power-saving feature, the system
switches off automatically 15 minutes
after track play reaches the end and no
control is operated.
Remote control does not work
● Before you press any function button,
first select the correct source with the
remote control instead of the main unit.
● Reduce the distance between the
remote control and the unit.
● Insert the battery with its polarities (+/-
signs) aligned as indicated.
● Replace the battery.
● Aim the remote control directly at the
sensor on the front of the unit.
No disc detected
● Insert a disc.
● Check if the disc is inserted upside
down.
● Wait until the moisture condensation at
the lens has cleared.
● Replace or clean the disc.
● Use a finalized CD or correct format
disc.
No picture
● Check the video connection.
● Turn on the TV to the correct Video-In
channel.
Black and whi t e or distor t ed
picture
● The disc does not match the TV color
system standard (PAL/NTSC).
● Sometimes a slight picture distortion
may appear. This is not a malfunction.
● Clean the disc.
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Owner's manual
The aspect ratio of the TV screen
cannot be changed even though
you have set the TV display
format.
● The aspect ratio if fixed on the loaded
DVD disc.
● The aspect ratio may not be changed
for some TV systems.

No sound or poor sound

● Adjust the volume.
● Check that the speakers are connected
correctly.
● Check if the stripped speaker wires are
clamped.
Disc does not play
● Insert a readable disc and ensure that
the label side faces up.
● Check the disc type, color system and
regional code.
● Check for any scratches or smudges on the
disc.
● Press button to exit the system setup menu.
● Disable the password for parental control or
change the rating level.
● Moisture has condensed inside the system.
Remove the disc and leave the system
turned on for about an hour. Disconnect and
reconnect the AC power plug, and then turn
on the system again.
● As a power-saving feature, the system
turns off automatically 15 minutes after
disc play reaches the end and no control is
operated.
Audio or subtitle languages
cannot be set
● The disc is not recorded with sound or
subtitles in multiple languages.
● The audio or subtitle language setting is
prohibited on the disc.