Troubleshooting - Iomega CD-RW USB 2.0 Drive User Manual

Avoid exposing the discs to extreme temperatures or direct sunlight.
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Always place the CDs in their protective cases when not in use to avoid scratching them.
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Do not use alcohol-based or ballpoint pens to write on the CDs—the ink might eventually damage your data. Use felt-tip pens instead.
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Use only CD labels that are expressly designed for recordable CDs. Do not attempt to remove a label.
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Do not stack CDs together—doing so might damage the discs.
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Using the Software on the Iomega CD
The Iomega Software CD includes several applications to enable you to create different types of CDs.
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Using Iomega HotBurn Software
Use the Iomega HotBurn software to do the following:
Copy a Data CD
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Create a Data CD
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Create an Audio CD
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Iomega HotBurn software has an interactive User's Manual. Open the HotBurn software and click on the Help Icon for instant help on using the software. The HotBurn User's
Manual is also on the Solutions CD.
Additional Software
Check out the additional software applications included on the Solutions CD. Use this software to convert music to MP3 files or play audio CDs on your computer. Insert the Iomega
Solutions CD and select one of the software icons for details.
Technical support for additional software applications is provided on the software manufacturer's Web sites.

Troubleshooting

Problems Burning CDs
Try these suggestions first:
Disable any virus protection while burning CDs.
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Use high-quality discs. Check Iomega's Web site for recommended media.
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Close all programs running in the background. Disconnect from the internet.
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When duplicating a CD, select the option to copy to the hard drive first.
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