Troubleshooting; Automatic Sleep Mode - Iomega ZIP 100 User Manual

How to Use Your Zip Drive
Use your Zip drive just like any other drive on your system. To access the
Zip drive, insert a disk and select the drive letter assigned to the Zip drive
in My Computer (Windows 95), File Manager (Windows 3.1), or at the
DOS prompt. Store and copy files to and from the Zip disk using the same
methods you use for other disk drives on your computer system.
Amber Busy Light
Green Power Light
Disk Eject Button
When your Zip drive is not in use, remove the Zip disk from the drive and
store it in the protective case. To eject a disk, push the eject button.
WARNING Do not use ordinary 3.5 inch floppy head cleaning
diskettes or data diskettes. They will damage your Zip drive.
Powering Your Zip Drive and Other Devices
The Zip drive must have power in order for the printer pass-through
feature to work.
On some computers, it is important to power up the computer before or at
the same time as devices connected to the parallel port. Iomega strongly
recommends connecting the computer, your Zip drive, and your printer to
a power strip, and using the switch on the power strip to turn all three
devices on and off at the same time. If you do not use a power strip, power
on the computer first, then turn on your printer and immediately connect
power to the Zip drive. Power must be applied to the Zip drive before your
operating system begins to load.
Printer Issues If you encounter problems using a printer
connected to the Zip drive, refer to the problem solving information
under problem #7 on the back cover of this guide, or to the
information in Section 7 of the README.TXT file on the "Install"
floppy diskette.
zip
Zip Data Connector
Printer Pass-Through Connector
Emergency Disk Eject (use only when power is disconnected)

Automatic Sleep Mode

The Zip drive has an automatic sleep mode designed to reduce power
consumption and prolong the life of Zip disks. Sleep mode automatically
spins down a disk after 15 minutes of inactivity. When the disk is accessed,
it automatically spins back up again. You can change the sleep mode time
using your Zip Tools software.
Disk Eject in Case of Power Loss
The Zip drive must be powered on for normal disk insertion and removal.
If you need to eject a disk during a power failure, disconnect the power
supply from the Zip drive and push a straightened paper clip into the
emergency disk eject hole on the back of the drive (see illustration above).
CAUTION Never force a disk into or out of the Zip drive.
Zip Tools Software
The Zip "tools" disk contains a complete package of software tools designed
to help you take advantage of all the features of your Zip drive. Follow the
instructions in the Installation Guide to install the Tools software package
needed on your system. For information on using the software, refer to
the help files installed on your hard disk in the Iomega Zip Tools folder.
Zip Tools Disk
Your 100MB Zip "tools" disk contains installation files for your Zip
Tools software. Avoid deleting the installation files for your system in
case you need to reinstall your software.
Guest ™
The Guest program is a portable driver that lets you easily move your
Zip drive from one computer to another (Windows 95 or Windows/
DOS systems). When you run Guest, you can use your Zip drive
without having to permanently install the driver or Zip Tools software.
The Guest program can be loaded from the Install diskette. For
instructions on using Guest, refer to the GUESTHLP.TXT file on the
Install diskette or to Guest Help which is installed in the Zip Tools group.
Enhancing Zip Drive Transfer Speed
Your Zip Tools software package includes a parallel port
accelerator that can automatically set up your system to use the
fastest transfer mode for the Zip drive that is supported by your
computer's parallel port. To use the accelerator, first install
your Zip drive according to the instructions in the Installation
Guide, then double click on the Parallel Port Accelerator icon
that is installed with your Iomega Tools software. (If you are installing the
Zip drive on a DOS-only system, refer to the README.TXT file on the
Install floppy diskette for instructions).
For additional information about your Zip drive's data transfer speed, refer
to Zip Tools Help in your Iomega Zip Tools Windows group or to the
README.TXT file on the Install floppy diskette.
Zip Disks
Additional disks for your Zip drive are available preformatted for
Windows/DOS.
Read/Write Protecting Zip Disks
Your Zip Tools software includes a special read/write protect feature that
allows you to:
• Write Protect a disk through software instead of with a mechanical
write protect switch.
• Write Protect a disk and assign a password that must be used to remove
the write protect.
• Read Protect a disk so that it cannot be read from, or written to, unless
the user enters the password you assign.
For information on using read/write protect, refer to Zip Tools Help.

Troubleshooting

If you encounter a problem while installing or using your Zip drive, check
this section for help.
CAUTION To prevent damage to computer equipment, turn off
electrical power before connecting or disconnecting any cables.
1
Green power light does not come on, or Zip disk cannot be inserted.
Make sure you are using an Iomega Zip power supply and that it is
connected to the Zip drive as shown in the installation guide. Make
sure the power supply is plugged into a working power outlet.
2
Computer does not start up properly after the Zip drive is installed.
(a) Turn off your computer and disconnect power from the Zip drive.
Turn on the computer first, then immediately connect the Zip power
(or use a power strip to turn on both at the same time).
(b) Disconnect the Zip drive from the computer and restart. Refer to
MANUAL.EXE on the Install floppy diskette for additional problem
solving information.
3
The Zip drive is not assigned a drive letter, or the Iomega software
cannot find the Zip drive.
(a) Turn off your computer and disconnect power from the Zip drive.
Turn on the computer first, then immediately connect the Zip power
(or use a power strip to turn on both at the same time). Make sure the
green power light on the front of the Zip drive is ON.
(b) Make sure you are using the data cable that came with the drive.
(c) Make sure the data cable for the Zip drive is connected as shown in
the installation guide, and that the cable connections are straight and
secure. Tighten all connector screws firmly and evenly, both on the
connection to the Zip drive and to the computer.
(d) Make sure the Zip drive is connected to a parallel port (printer
port) connection on the computer. This model of the Zip drive will not
work if it is connected to a serial port or to a SCSI connection.
(e) Reinstall your Zip Tools software.
(f) If the computer still doesn't recognize the Zip drive, the parallel
port on the computer may not be compatible with the Zip drive.
(This happens very rarely.) Try installing the Zip drive on a different
computer. If a different computer recognizes the Zip drive, the
problem could be an incompatible parallel port. To solve this
problem, you need to add a new parallel port to your computer (see
the information under problem #8). If neither computer recognizes
the Zip drive, refer to the support information on the back cover of
the Zip Installation Guide.
4
Data transfer problems or drive operation is erratic.
(a) Make sure the Zip data cable is correctly and completely connected
to both the Zip drive and the computer. Tighten all connector screws
firmly and evenly, both on the connection to the Zip drive and to
the computer.
(b) There may be a problem with the parallel port I/O card in your
computer. Refer to the problem solving information under problem #8
on the back cover of this guide.
5 Computer hangs on reboot or does not operate correctly.
Turn off your computer and disconnect power from the Zip drive.
Turn on the computer first, then immediately connect the Zip power
(or use a power strip to turn on both at the same time).
Parallel Port
Accelerator
Continued on back cover ...
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