Iomega CD-RW USB 2.0 Drive User Manual page 23

Problems Using CDs Created on The Iomega CD-RW Drive on Any CD player.
CD-RW discs created on a Iomega CD-RW drive can be read on Multi read CD players. Virtually all CD-RW drives sold today are Multi read compatible. Many PC OEMs provide
Multi read compatible CD-ROM or DVD-ROM drives as standard equipment with the computers they sell. Check with the owner's manual that came with your computer equipment
to verify that the CD player is Multi read compatible.
NOTE: CD-R discs are read by virtually all types of CD drives sold today. If in doubt as to which type of disc to use, use a CD-R disc.
The Iomega CD-RW USB Drive Is Not Assigned a Drive Letter Under Windows 98/Me.
1. Check all connections.
2. Verify that the drive is receiving power.
3. Verify that you are using the USB cable that came with your Iomega CD-RW drive.
4. Verify that the Iomega HotBurn software is installed. The Iomega CD-RW software package shipped with your drive includes drivers required for Iomega CD-RW USB drives.
5. Restart the computer after installing the Iomega HotBurn software.
6. Try reinstalling the software. If you are using Windows and the Iomega CD-RW software is already installed, remove it using Add/Remove Programs in Control Panel,
restart Windows, then reinstall the software.
7. If you are using a USB 2.0 card, check Device Manager to verify that the card is installed and working properly.
8. Check to see if your USB controller is enabled and is working properly.
a. Right click the icon for My Computer and select Properties.
b. Click the tab for Device Manager.
c. Double click Universal Serial Bus Controller.
d. Universal Host Controller and USB Root Hub should be listed.
e. If either of these has an exclamation or a red X next to it, or if the Universal Serial Bus Controller is not listed, there is a problem with the USB Controller. Call your
computer manufacturer for information on getting it fixed.
9. If you are connected to a USB hub, ensure the hub is connected correctly and has power.
10. Try connecting the Iomega CD-RW drive directly to one of the USB connections on your computer, rather than a USB hub or keyboard.
11. Try manually assigning a drive letter to the Iomega CD-RW USB drive: Windows 98/Me.