Using Your Drive; Troubleshooting - Iomega UltraMax Pro Quick Start Manual

NOTE: If you need additional instructions or troubleshooting help, see the user's manual on the Solutions CD.
Volume Configuration
The Iomega UltraMax Pro drive ships configured as a striped (RAID 0) volume, which appears as a single disk on
the computer system. You can configure your Iomega UltraMax Pro Hard Drive to support several different volume
types. See the HTML User's Manual on the Solutions CD for detailed descriptions of these configuration options
and for instructions on setting the configuration switches.
CAUTION! Changing the volume configuration will erase all existing data! If you have files on the drive you
want to save, move them to another drive before changing the configuration. Do NOT change the configuration
switches while the drive is powered up.
Disconnecting the Drive
CAUTION! To prevent data loss, do not disconnect the drive during data transfer (activity light flashing).
eSATA Users: Always turn off power to the drive and computer before disconnecting.
Backing Up with Your Drive
Iomega recommends periodic system backups and more frequent data backups to ensure that your critical data
is always protected. The frequency of your backup should depend on the importance of your data. To protect
your data, you can simply drag and drop copies of your critical files onto the drive, or you can use backup
software to schedule regular backups.
Drive does not appear in My Computer or Windows Explorer or on the Mac Desktop
• Try rebooting your computer.
• Check all connections.
• Make sure the drive is receiving power (check if the status light is on). Make sure the power switch is on.
• Make sure you are using the cable that came with your drive.
• Make sure the drive is connected to only one interface.
PC Users: Formatting the Iomega UltraMax Pro FireWire/USB Hard Drive for Windows
FireWire/USB models ship preformatted HFS+ (Mac OS). If you are using the drive on a Windows PC and the drive
is not recognized, reformat the drive to either NTFS or FAT32.
CAUTION! Reformatting the Iomega UltraMax Pro drive will erase all existing data on the drive.
1 Connect the Iomega UltraMax Pro FireWire/USB drive to your computer.
.
2. Open Windows Disk Management (right click on My Computer, select Manage, and click on Disk
Management).
3. If the Disk Wizard opens, click Next. Select the disk, click Next, then Finish.
If the Wizard does not open, locate the drive in the lower list. Look for a disk that does not show a drive
letter or file system. Right click on the drive name and select Initialize Disk (Windows XP) or Write Signature
(Windows 2000), then OK.
4. The drive will now appear as Unallocated and the bar will be black. Right click on the black bar and select
New Partition (Windows XP) or Create Partition (Windows 2000).
5. When the Partition Wizard opens, click Next.
6. Verify that the partition type is Primary partition and click Next.
7. Leave the maximum disk space selected and click Next.
8. Assign the next drive letter available and click Next.
9. To format the drive with an NTFS file system, click Next, then click Finish. The drive will be ready to use when
the format completes.
NOTE: If you want to use the drive with other operating systems, use the Iomega FAT32 Formatter located on the
CD to change the format to FAT32 (needed for cross-platform compatibility). If you need detailed instructions,
check the Support and Downloads area on www.iomega.com.
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Using Your Drive

Troubleshooting

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