Environmental; How To Recycle Your Equipment; Guarantee - BT Home SmartPhone S User Manual

Environmental

• Don't expose to direct sunlight.
The handset may become warm when
•
the battery is being charged or during
prolonged use. This is normal. However,
we recommend that you don't place the
product on any surface that might be
damaged by heat.
Don't stand your product on carpets or
•
other surfaces that generate fibres, or put it
where it might stop the free flow of air over
its surfaces.
Don't put any part of your product in
•
water and don't use it in damp or humid
conditions, such as bathrooms.
• Don't expose your product to fire, explosive
or other hazardous conditions.
There's a slight chance that your phone
•
could be damaged by an electrical storm.
We recommend that you unplug the
power and telephone line cord during an
electrical storm.

How to recycle your equipment

The symbol shown here and on the
product means that the product is
classed as electrical or electronic equipment,
so DO NOT put it in your normal rubbish bin.
It's all part of the Waste Electrical and
Electronic Equipment (WEEE) Directive to
recycle products in the best way – to be kinder
to the planet, get rid of dangerous things more
safely and bury less rubbish in the ground.
You should contact your retailer or supplier for
advice on how to dispose of this product in an
environmentally friendly way.

Guarantee

Your BT Home SmartPhone S is guaranteed for
12 months from the date you bought it.
Subject to the terms listed below, the
guarantee will provide for the repair of, or at
BT's or its agent's discretion, the option to
replace the BT Home SmartPhone S or any
of its parts (other than batteries) identified
as faulty or below standard, or as a result of
poor-quality work or materials. If your product
is over 28 days old from the date you bought
it, we might replace it with a refurbished or
repaired product.
If you need some help, call us on 0808 100 9889* or go to bt.com/producthelp
Guarantee conditions
• This guarantee will only apply to
defects that occur within the 12-month
guarantee period.
You need to have proof of purchase.
•
• You need to return the equipment to BT or
its agent as instructed.
This guarantee doesn't cover any faults or
•
defects caused by accidents, misuse, fair
wear and tear, neglect, tampering with the
equipment, or any attempt at adjustment or
repair other than through approved agents.
This guarantee doesn't affect your
•
statutory rights.
In the 12-month guarantee period
Before returning your product, read the Help
section beginning on page 63 or call the BT
Home SmartPhone S Helpline on 0808 100
9889*. Or you can go to frequently asked
questions at bt.com/producthelp.
If there's a defect, the helpdesk will issue a
fault reference authorisation number (FRA)
and instructions for replacement or repair.
Note: you need the FRA number before
returning the product. This doesn't affect
your statutory rights.
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