Managing Multiple Calls - BT Home SmartPhone S User Manual

To silence the ringer before answering the call,
press the Volume Down button.

Managing multiple calls

If you accept a new call when you're already
on another call, you can switch between the
two callers or merge them into a conference
call. You can also set up a conference call with
multiple callers.
During a call
Call waiting
If you're already on a call and you've got a call
waiting service switched on, your phone will
beep to let you know when you get a second
incoming call.
• Press ACCEPT to take this new call.
Your first caller is then put on hold and you
•
can talk with your second caller.
Making a second call
• You can put one call on hold and make a
second one by pressing
number using the keypad.
The second call is then launched, made with
•
the first call still on hold.
The caller on hold hears a beep made by
the network.
Ending one of the calls and carrying on with
the other one
To end one call and take the other, press
•
Menu and then HANGING UP.
The call in progress is ended and you can
•
take the second call.
Switching between current calls
Touch the Swap.
The current call is put on hold and you join the
other call.
Touch to swap calls with the call on hold.
Touch to merge the calls into a conference call.
If you need some help, call us on 0808 100 9889* or go to bt.com/producthelp
Setting up a conference call
1 Call the first participant.
and dialling the
When connected, touch
2
Place the next call, using the Phone tab, the
3
Call log, or your contacts.
When you're connected, touch
4
The participant is added to the conference call.
During a conference call, touch Manage to
drop a conference call participant or to talk
privately with one of the participants.
Ending a conference call and disconnect
all callers
Touch End.
to add a call.
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