BT Home SmartPhone S User Manual page 64

No Caller Display number/name displayed
Have you subscribed to a Caller Display
•
service from your network provider? See
page 23.
The caller may have withheld their number.
•
Network may not have the caller's number.
•
• An exact name/number match was not
found in your contacts. Check that you've
stored the full dialling code.
Can't register a handset to a base
You can register up to six GAP handsets to
•
your BT Home SmartPhone S base and you
can register your BT Home SmartPhone S
handset to up to four bases. Check that you
haven't registered more than this.
Check that you've entered the correct
•
system PIN number (default PIN 0000).
• Check that you're at least one metre away
from other electrical equipment to avoid
interference when registering.
Buzzing noise on my phone or on other
electrical equipment nearby
Electrical equipment can interfere with your
•
BT Home SmartPhone S if it's too close. We
recommend that you place your BT Home
SmartPhone S at least one metre away from
electrical appliances or metal objects to
avoid interference.
Helpline
If you're still having problems, call us on
0808 100 9889* or go to
bt.com/producthelp *
Sales
Call 150 (BT residential lines) or
•
152 (BT business lines).
For non-BT line customers,
•
call 0800 800 150* (residential) or
0800 800 152 (business).
Billing
Call the number shown on your BT bill.
If you need some help, call us on 0808 100 9889* or go to bt.com/producthelp
64