Faqs - BT Home SmartPhone S User Manual

FAQs

Remote access to the answer machine
1 Touch the Answer phone icon
Home screen.
2 Press Menu .
Touch Settings.
3
Select Remote access.
4
5 Enter 0000 and touch Done.
Touch Authenticate.
6
Touch Remote access to switch it on or off.
7
Updating your BT Home SmartPhone S
software
When you see in the notification panel, a
software update is available.Touch and slide
down to show the update in the notification
centre. Launch the update process and follow
the instructions in the phone display.
Checking manually for software updates.
Press the Home button
1 and then the
Menu button and touch System
settings.
Scroll down to About phone and touch
2
to open it.
Select Software update.
3
Touch OK to check for new software updates.
4
on the
Importing contacts from your mobile phone
If your contacts are stored on a smartphone
or a computer, you'll need to export these
onto a .vcf contact file. Save the .vcf file on a
micro SD card and insert it into your BT Home
SmartPhone S.
Touch Contacts.
1
Press the Menu button
2
Touch Import/export.
3
4 Touch Import from SD card.
Your phone will read the contacts and add
them to the contacts list.
Tip: if your contacts are already saved to your
email account (for example, Gmail contacts)
they'll automatically display as soon as you add
the email account to the phone.
If you need some help, call us on 0808 100 9889* or go to bt.com/producthelp
Fixing 'Handset is out of range' notification
This tells you that the handset has lost its
connection with the base station.
Check that mains power is on at the
1
base station.
Check that the batteries are fully charged.
2
3 Check that the handset is within range of
the base. The range can be affected if the
. base is close to metal objects, including TVs
and electrical devices.
4 Turn off the mains power for few seconds
and then turn in on again.
5 Try re-registering the handset to the base
(see your user guide).
If none of these fix things, please contact the
help team.
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