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Attention to
Detail!
We understand the unique needs of our
customers and customize services to help
them to efficiently and economically run
their business.
Other voice equipment services and
products include:
CALL REPORTING
"
Monitor your call data statistics, such as
volume, time of day, busy times, missed
call volume, operator volume, to bolster
your management toolkit and maximize
profits.
HEADSETS AND ACCESSORIES
"
Extend the range of your telephone
equipment, from your Bluetooth, to paging,
to the back door.
TIE's Sound Suite
"
Music on Hold and Background Music
available as a package is easily
customized and programmed through TIE's
online portal.
Call us today and let us design a
solution for your voice
equipment needs.
CONFIDENTIAL
Contact us at 630.301.7444 or Visit us on the web at www.TieNational.com
Toshiba CIX40 Telephone System
(featuring Toshiba's DP5000 Series Telephone Sets)

Table of Contents

(in order of appearance)
Tie National, LLC
1
USER GUIDE
2
2
2
2
2
3
3
3
3
3
Greeting Call Flow: Package B.3
4
4
4
www.TieNational.com
4
4
5
5
6
7
8
8

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   Summary of Contents for Toshiba DP5000 Series

  • Page 1: Table Of Contents

    USER GUIDE Attention to Toshiba CIX40 Telephone System (featuring Toshiba’s DP5000 Series Telephone Sets) Detail! We understand the unique needs of our customers and customize services to help them to efficiently and economically run Table of Contents their business. (in order of appearance)

  • Page 2: Overview Of The Dp5000 Series Telephone

    Overview of the DP5000 Series Telephone Telephone Layout Legend Speaker Volume Control Conference/Transfer Button (under handset) LCD Display Handset Hold Button Soft Keys Message Waiting Status LED Button Tilt Stand Key strip Microphone/Mute Speed Dial Button (labels may vary) Button...

  • Page 3: Speed Dial

    Speed Dial Conference/Transfer Conference/Transfer: Storing a Speed Dial Calling Using Speed Number: Dial: 1. While on a call, press Cnf/Trn then dial the extension to transfer the call to and hang up. The 1. Press #66. 1. Lift handset. 2. Enter the 3 digit Speed 2.

  • Page 4: Programmed Feature Buttons

    Programmed Feature Buttons Programmed features are labeled on the key strip. See an Example key strip on the Telephone Layout image on page 2. Modes Day Mode: Night Mode: Busy Mode: Day/Night Day/Night Press and then the number Press and then the number Press Day/Night and then the number...

  • Page 5: Pre-recorded Aa And Vm Box Greetings

    Pre-Recorded AA and VM Box Greetings Pre-Recorded AA and VM Box Greetings Provided on Initial Install: Each 3-digit number represents the AA or VM Box number assigned. Voicemail (VM) - • 200, General Delivery • 203, First Manager / “You have reached the general delivery mailbox. 205, Second Manager Please record your name, phone number and a brief “The party you are trying to reach is not available.

  • Page 6: Greeting Call Flow: Package A.3

    Greeting Call Flow: Package A.3 The shown call flow reflects what the calling party can expect to hear upon calling into the main telephone number. *Unanswered is equivalent to 16 seconds, or approximately 4 rings. CONFIDENTIAL www.TieNational.com Tie National, LLC...

  • Page 7: Greeting Call Flow: Package B.3

    Greeting Call Flow: Package B.3 The shown call flow reflects what the calling party can expect to hear upon calling into the main telephone number. *Unanswered is equivalent to 16 seconds, or approximately 4 rings. CONFIDENTIAL Tie National, LLC www.TieNational.com...

  • Page 8: Contact Us

    Greeting Call Flow: Package C.3 Contact Us Your Nationwide Technology Partner Please visit our website for User Guides, Videos, and to register for our Product Training Webinars. Please contact our Help Desk is you need any assistance. Tie National, LLC 630.301.7444 www.TieNational.com CONFIDENTIAL...

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