Franke FM800 Original Operating Instructions
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Franke FM800 Original Operating Instructions

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FM800
Original Operating Instructions
read the operating instructions and the chapter on safety
information before operating the machine. keep the operating
instructions near the machine.

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Summary of Contents for Franke FM800

  • Page 1 FM800 Original Operating Instructions read the operating instructions and the chapter on safety information before operating the machine. keep the operating instructions near the machine.
  • Page 3 Dear Customer Congratulations on your purchase of an FM800 coffee ma- chine. We appreciate your confidence in us. The FM800 is a powerful and space-saving coffee machine perfectly adaptable to your needs. With the FM800, you can quickly prepare high-quality, customized coffee spe- cialties.

  • Page 4: Table Of Contents

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  • Page 5: Explanation Of Symbols

    Explanation of symbols So that you can get the most out of your FM800we would like to familiarize you with the symbols used in the Operating Instructions and software. For us, thorough information and open communication go without saying. , Symbols used in the Operating Instructions DaNgEr INDICaTES POTENTIally This symbol indicates tips, shortcuts...

  • Page 6: Symbols Used In The Software

    Personal informieren. Symbol Designation Description Schliessen Franke Switch between maintenance level and product level Color code for error messages Milk The milk container is empty or not installed correctly. Coff ee bean The coff ee bean hopper is empty or not installed correctly.

  • Page 7: For Your Safety

    The Flavour Station is intended only for the automatic pumping of syrups and other liquid aromas for the preparation of drinks. a refrigeration unit is part of your FM800. It is to be used only to The Flavour Station is not designed to pump viscous fluids such as cool milk in conjunction with preparing coffee drinks with an FM800 sauces (e.g.
  • Page 8 • keep these instructions near your coffee machine. maged power supply cable. • The FM800 is intended for use by trained personnel. Each • If you suspect damage to the machine (for instance, a hot or operator of the FM800 must have read and understood the burning odor), immediately unplug the machine from the outlet instructions.
  • Page 9 • Clean the coffee machine and add-on units at least once a day. • Only open the machine when daily work requires it (e.g. to clean • Read the chapter "Care of the FM800". the powder system, to empty the grounds container or to fill/ empty the water tank).

  • Page 10: Scope Of Delivery And Identification

    Scope of delivery and identification The FM800 is a powerful coff ee machine. Its modern operating concept will help you keep your cool in any situation. listed below are ways to identify your machine and what is included in the standard scope of delivery.

  • Page 11: Identification

    Type plate kE (example) (as an example for add-on units) Franke Kaffeemaschinen AG Franke-Strasse 9 Model CH-4663 Aarburg (for model codes, see below) Franke Kaff eemaschinen AG Franke-Strasse 9 CH – 4663 Aarburg Switzerland Switzerland Technical data Name: Refrierator KE320...

  • Page 12: D Escription Of The Machine

    Description of machine you have chosen enjoyment of every single coff ee with the FM800. In this section you will learn more about the functions and options of your coff ee machine and where the controls are located. FM800 coff ee machine...

  • Page 13: Add-On Units

    To enjoy coff ee at its best, you connect the refrigeration unit need pre-heated cups. The cup directly to the FM800 to make warmer fi ts perfectly on your sure the milk doesn't spoil. FM800.

  • Page 14: He Control Panel

    The control panel Menu items on the control panel, with Quick Select as an example FraNkE switches back and Symbols (in Cash register mode and forth between maintenance indicate absent Quick Select mode) level and product level. raw materials or errors.

  • Page 15: Verview Of Operating Modes

    Overview of operating modes Quick Select Inspire Me Cash register (optional with Credit Mode) non-self-service and/or self-service Self-service non-self-service Inspire Me operating mode is particularly suitable Cash register operating mode is particularly suita- Quick Select operating mode is the standard versi- in the self-service sector.

  • Page 16: Overview Of Operating Levels

    Overview of operating levels Cash register The suitable operating mode is dependent on your utilization of the coffee machine, your product Product selection range and the preferences of your customers. your service technician will Quick Select be happy to help you set the operating mode suitable for you.

  • Page 17: Installation And Technical Data

    Installation and technical data your FM800 must be properly installed so that you can operate it correctly – your service technician will do that for you. you'll have to take care of a few things first. you'll find the prerequisites for problem-free enjoyment of your coffee machine here.
  • Page 18 Dimensions of the FM800 Installation dimensions of the FM800 Front view Side view min 50 Top view Cross-section from above (buffet feed-through) The dimensions are specified in millimeters. Prepare a stable, ergonomic surface (min. load capacity: 150 kg or 330.7 lb). The operator panel should be at eye level.
  • Page 19 Technical data for the refrigeration unit add-on unit installation dimensions (optional) Milk container 10 liters or 2 x 4.5 liters Electrical connection 200 - 240 v 1l N PE 100 W 50/60 hz  Fuse: 10 a Electric cable 2000 mm ambient conditions humidity: max. 80% ambient temperature: 5 - 32 °C Weight approx.

  • Page 20: Commissioning

    Commissioning In this chapter you will learn how to start up your FM800 coff ee machine for the fi rst time. In addition to the start-up procedure, you will furthermore learn about processes that take place automatically during commissioning. Initial commissioning of the FM800 your service technician will put your coffee machine in operation for the first time and instruct you in its operation.

  • Page 21: Filling And Emptying

    Filling and emptying Ensure that all ingredients are always available. That way you will able to off er your customers the wide assortment of your product range at all times. get primed for a successful day. Beans and powder Filling the coff ee bean and powder containers Warning Risk of injury, eye injury and damage to the machine! Objects in the bean hopper or grinder may splinter and be ejected,...
  • Page 22 Emptying the bean hopper Note The quality of the coff ee may be impaired! Dry the bean hopper well after cleaning it. There must not be any residue from cleaning remove the coff ee bean hopper Press the safety slide down- replace the bean hopper.

  • Page 23: M Ilk

    Emptying the grounds container Note Tür off en Formation of mildew due to Personal informieren. coff ee residue! Empty and clean the grounds Schliessen container at least once daily. Open the grounds container The message Door open Empty, clean and dry the replace the grounds container door and remove the grounds pears on the control panel.
  • Page 24 Prepare milk system ErrOr lOg files My Settings ErrOr lOg files Starting... ErrOr lOg files Type 1 Clean coffee machine Type 1 Starting... Clean coffee machine Type 2 Starting... Clean coffee machine Type 2 Starting... Clean Flavour Station Clean Flavour Station Clean Flavour Station rinse coffee machine Media/Data down- and upload...

  • Page 25: Syrups (Optional)

    Syrups (optional) Filling the Flavour Station When you assign a new syrup type to a pump, do not forget to update the assignment in Adjust menu A under Place syrups in Flavour Station Press On/Off to switch on the Press the release button and and insert all tubes.

  • Page 26: Preparing Drinks

    Preparing drinks you chose the FM800 because you love coff ee and want to off er your customers something special. In this section you will fi nd information about preparing drinks and the variations possible for your specialty drinks. Preparing drinks with Quick Select...

  • Page 27: Reparing Drinks With Ash Egister

    Preparing drinks with Cash Register When you prepare several drinks in succession, please observe the following: • have a sufficient number of glasses or cups ready to hand. • you can include new products in the waiting list on a continuous basis during the preparation stage. • Drinks can be selected and deleted in the waiting list.

  • Page 28: Reparing Drinks With Nspire

    Preparing drinks with Inspire Me use the hot water outlet for obtaining hot water. Place an appropriate cup or use your fi nger to tap on the Scroll through the menu cards. glass under the outlet. desired menu card. Drink overview appears. Warning Risk of scalding or burning! The dispensers and drinks are hot.

  • Page 29: D Rink Preparation With Ground Coffee

    Drink preparation with ground coff ee, using Quick Select as an example Place an appropriate cup or Open powder lid. Select product. Select Product options. add powder. glass under the outlet. Close powder lid. Warning Risk of scalding or burning! The dispensers and drinks are hot.

  • Page 30: S Team Dispenser (A Utosteam )

    Steam dispenser (Autosteam), using Quick Select as an example Warning Risk of scalding or burning! The dispensers and drinks are hot. Do not touch the area under the outlets. your autosteam Pro is suitable In case of scalding or burns, immediately cool the aff ected area for manual heating and foaming of milk and for heating up other and, depending on the severity of the injury, consult a doctor.

  • Page 31: C Are Of The

    Care of the FM800 Even a coff ee machine like the FM800 must be cared for. To ensure high-quality fl avor, the FM800 must be cleaned at least once a day and serviced at regular intervals. Introduction to automatic cleaning Your responsibility for the perfect coff...
  • Page 32 This is how the automatic cleaning is started Warning Media/Data down- and ErrOr lOg files upload Clean coffee machine Danger of scalding! Clean Flavour Station rinse coffee machine From hot water and hot Cleaning and Maintenance Prepare milk system Prepare syrup system steam Do not touch the ma- The PIN Code is set at the Wipe protection...

  • Page 33: Rinsing The Fm800 Manually

    Cleaning and Maintenance • rinsing is no substitute for daily cleaning! rinsing is necessary to prevent residue build-up in the coffee and milk systems! • The FM800 automatically rinses after certain time intervals, as Switch to the maintenance Select Cleaning and Mainte- well as when it is switched on or off.

  • Page 34: Maintenance Plan

    Maintenance plan Frequency Task Information Completed  Daily Clean the FM800 See page 30  Daily rinse the FM800 See page 31  Monthly Clean the coffee bean hopper See page 20  Monthly Clean the powder container See page 20 ...

  • Page 35: C Onfiguring

    Configuration your FM800 is completely and individually programmable — which means the coffee machine is just as fle- xible as you are. We have kept the programming simple to make your job easier. Try it for yourself. Introduction to programming...

  • Page 36: My Settings

    My settings Confi guring options Menu tree My settings yes/No or On/Off can be changed by tapping on them. 1 Confi gure machine 1.1 Language The visible value is active. 1.2 Operating mode Parameters can be shifted 1.3 Temperatures by dragging. The value in the frame is active.
  • Page 37 Structure of the control panel Confi guring the machine The left column shows the language displays the (example) 1 Confi gure machine 1.1 Language different menu items of the menu item that can be edited. current level. 1.2 Operating mode 1.3 Temperatures Language 1.5 Accounting...
  • Page 38 Confi guring products Cappuccino cold Define products Selection Coffee Test • you can save each product three times according to user general Coffee Milk specifications. The original cannot be changed. • The only parameters displayed are the ones that the products Water quantity contains.
  • Page 39 Date and Time PIN Code 3.2 Date and time 7.2 My settings/ Media / Download 3.3 Timer 1 7 PIN Code 7.5 Maintenance 3.4 Timer 2 7.6 Key (secured) products Date and time 3.5 Timer 3 7.7 On/Off Machine 3.6 Timer 4 Desired action Menu item Information / Instruction...

  • Page 40: Decommissioning And Disposal

    Decommissioning and disposal Do you want to shut down your FM800 coff ee machine for longer periods or dispose of it? Take advantage of our service. We recycle your coff ee machine at a rate of nearly 100%, in order to protect the environment and resources.

  • Page 41: Disposal

    Note Secure functional capability! Contact your FRANKE service team for proper decommissioning and storage. have the service technician drain the coffee machine and observe proper storage conditions: Storage temperatures: -10 °C to +50 °C humidity: max. 80% If you plan to start using your machine again later, taking advantage of our service is essential.

  • Page 42: Troubleshooting

    Troubleshooting If a problem occurs, your FM800 coff ee machine will give you instructions. Events and information are shown on the display. Should you be unable to resolve a problem despite all best eff orts, please contact our service department.

  • Page 43: Help With Machine Errors

    Help with machine errors Event no. Event text Solution/instructions Door open Close door. 003 to 072 restart the machine. If the error is not cleared, contact customer service. Maintenance required Perform maintenance according to maintenance plan. reset counters. Water filter Contact customer service.

  • Page 44: H Elp With Problems Concerning Product Quality

    Help with problems concerning product quality Tasteless coffee Coffee tastes bitter Possible causes Solution Possible causes Solution grind too coarse Select a finer grind Temperature too high lower coffee temperature Too little powder Increase amount of coffee grind too fine Select a coarser grind Temperature too low Increase temperature...

  • Page 45: Index

    Index Not available for zero series...
  • Page 47 Consumable materials Item Order number Cleaning tablets bk 328 399 (25 pcs.) Cleaning tablets bk 328 400 (100 pcs.) Milk cleaner 1l 301 219 Frother 1h328465...
  • Page 48 Franke kaff eemaschinen ag Franke-Strasse 9 4663 aarburg – Switzerland Tel. +41 (0) 62 787 31 31 www.franke.com your distribution partner: Issued 09.2012 / order number: 1h 328 762 / revision 0...

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