Franke FM800 Original Operating Instructions
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Franke FM800 Original Operating Instructions

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FM800
Original Operating instructions
Read the operating instructions and the chapter
on safety information before operating the machine.
Keep the operating instructions near the machine.

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  • Page 1 FM800 Original Operating instructions Read the operating instructions and the chapter on safety information before operating the machine. Keep the operating instructions near the machine.
  • Page 3 Thank you for your confidence in us. The FM800 is a powerful and space-saving coffee machine that adapts to your needs perfectly. The FM800 will enable you to offer high-quality coffee specialties rapidly and individually. Your customers will be impressed.

  • Page 4: Table Of Contents

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  • Page 5: Explanation Of Symbols

    Explanation of symbols So that you can get the most out of your FM800, we would like to familiarize you with the symbols used in the Operating instructions and software. For us, thorough information and open communication go without saying.

  • Page 6: Symbols Used In The Software

    Switch between Maintenance level and Product Tür off en cally. Franke level. Personal informieren. Milk Milk container is empty or not installed correctly.

  • Page 7: For Your Safety

    Flavour Station (optional) A refrigeration unit is part of your FM800. it is to be used only to cool The Flavour Station is intended exclusively for the automatic convey- milk in conjunction with preparing coffee drinks with a FM800 coffee ance of syrups and other liquid aromas for the preparation of drinks.
  • Page 8 • Keep these instructions near your coffee machine. aged power supply cable. • The FM800 is intended for use by trained personnel. Each • if you suspect damage to the machine (for instance, a hot or operator of the FM800 must have read and understood the burning odor), unplug the machine from the outlet and contact instructions.
  • Page 9 • Clean the coffee machine and add-on units at least once a day. the powder system or to empty the grounds container). • Read the chapter "Care of the FM800" • Exercise care and caution when working in an open machine. Risk of contamination • Only Service technicians should open the machine for any other...

  • Page 10: S Cope Of Delivery And Identification

    Scope of delivery and identifi cation The FM800 is a powerful coff ee machine. its modern operating concept will help you keep your cool in any situation. Listed below are ways to identify your machine and what is included in the standard delivery.

  • Page 11: Identification

    Type plate KE (example) (example for the add-on units) Franke Kaffeemaschinen AG Franke-Strasse 9 Type CH-4663 Aarburg (for type key, see below) Franke Kaff eemaschinen AG Franke-Strasse 9 CH – 4663 Aarburg Switzerland Switzerland Technical data Name: Refrierator KE320 Name:...

  • Page 12: D Escription Of The Machine

    Description of machine You have chosen enjoyment of every single coff ee with the FM800. in this section you will learn more about the functions and options of your coff ee machine and where the controls are located. Coff ee machine FM800...

  • Page 13: Fm800

    You can To enjoy coff ee at its best, you connect the refrigeration unit need pre-heated cups. The cup directly to the FM800 to make warmer fi ts perfectly on your sure the milk stays fresh. FM800.

  • Page 14: He Operating Interface

    The operating interface Menu elements of the operating interface, using Quick Select as an example FRANKE switches between Maintenance level and Product level. Scroll forwards/backwards. Al- ternatively, you can also stroke the screen to the right or to the left with your fi nger.

  • Page 15: Verview Of Operating Modes

    Overview of operating modes Cash Register Quick Select inspire Me (optional with Credit Mode) Non-self-service Self-service Self-service inspire Me operating mode is particularly suitable Cash Register is the operating mode for non-self-ser- Quick Select operating mode is the standard for self-service. vice utilization.
  • Page 16 Cash Register The suitable operating mode is dependent on the utilization of your coff ee machine, your prod- uct range and the preferences of Product selection your customers. Your Service technician will be Quick Select happy to help you set the appro- priate operating mode.

  • Page 17: Installation And Technical Data

    Your FM800 must be properly installed so that you can operate it correctly – your Service technician will do that for you. You'll have to take care of a few things first. You'll find the prerequisites for problem-free enjoyment of your coffee ma- chine here.
  • Page 18 Dimensions of the FM800 installation dimensions of the FM800 Front view Side view min 50 Top view Cross-section from above (Buffet feed-through) The dimensions are specified in mm. Prepare a stable, ergonomic surface (min. load capacity: 150 kg or 330.7 lb). The operator panel should be at eye level.
  • Page 19 Technical data for the refrigeration unit Add-on unit installation dimensions (optional) Milk container 10 liters or 2 x 4.5 liters Electrical connection 200–240 V 1L N PE 100 W 50/60 Hz  Fuse: 10 A Electrical cable 2000 mm Ambient conditions Humidity: max. 80% Ambient temperature: 5 –...

  • Page 20: Commissioning

    Commissioning in this chapter you will learn how to start up your FM800 coff ee machine for the fi rst time. initial commissioning of the FM800 Your Service technician will put your coff ee machine in operation for the fi rst time and instruct you in its operation.

  • Page 21: Filling And Emptying

    Filling and emptying Ensure that all ingredients are always available. That way you will able to off er your customers the wide assortment of your product range at all times. Get primed for a successful day. Beans and powder Filling the coff ee bean and powder containers WARNiNG Risk of injury, eye injury and damage to the machine if objects fi nd their way into the bean hopper or grinder, splinters may...
  • Page 22 Emptying the bean hopper NOTE The quality of the coff ee may be impaired! Dry the bean hopper well after cleaning it. There must not be any residue from cleaning Lift the coff ee bean hopper Press the safety pusher down Replace the bean hopper.

  • Page 23: Milk

    Emptying the grounds container NOTE Tür off en Formation of mildew due to Personal informieren. coff ee residue! Empty and clean the grounds Schliessen container at least once daily. Open the grounds container The message Door open Empty, clean and dry the Replace the grounds container door and remove the grounds appears on the operating...
  • Page 24 Preparing the milk system ERROR LOG fi les My Settings ERROR LOG fi les ERROR LOG fi les Type 1 Starting... Type 1 Starting... Clean Coff ee Machine Clean Coff ee Machine Type 2 Starting... Clean Coff ee Machine Type 2 Starting...

  • Page 25: Syrups (Optional)

    Syrups (optional) Filling the Flavour Station When you assign a new syrup type to a pump, do not forget to update the list with the new assignment in the "My settings" menu under "1.11 Flavour". Place syrups in the Flavour Sta- Switch on the Flavour Station.

  • Page 26: Preparing Drinks

    Preparing drinks You chose the FM800 because you love coff ee and want to off er your customers something special. in this section you will fi nd information about preparing drinks and the variations possible for your specialty drinks. Preparing drinks with Quick Select...

  • Page 27: Preparing Drinks With Cash Register

    Preparing drinks with Cash Register When you prepare several products one after the other, observe the following: • Have suffi cient glasses or cups ready to use. • You can continuously add new products to the waiting list during the preparation. • You can select and clear products from the waiting list. • The current preparation can be interrupted with the button.

  • Page 28: Preparing Drinks With Inspire Me

    Preparing drinks with inspire Me Place an appropriate cup or Tip on the desired menu card Scroll through the menu cards. glass under the outlet. with your fi nger. Drinks overview appears. WARNiNG Risk of scalding or burning! The dispensers and drinks are hot. Do not touch the area under the outlets.

  • Page 29: Drink Preparation With Ground Coff Ee Using Quick Select As An Example

    Drink preparation with ground coff ee using Quick Select as an example Place the appropriate cup or Open powder lid. Select product. Select product options. Add powder. glass under the outlet. Close the powder lid. WARNiNG Risk of scalding or burning! The dispensers and drinks are hot.

  • Page 30: Steam Dispenser (Autosteam) Using Quick Select As An Example

    Steam dispenser (Autosteam) using Quick Select as an example WARNiNG Risk of scalding or burning! The dispensers and drinks are hot. Do not touch the area under the outlets. Autosteam is suitable for the in case of scalding or burns, immediately cool the aff ected area and, manual heating and foaming depending on the severity of the injury, consult a doctor.

  • Page 31: C Are Of The

    Care of the FM800 Even a coff ee machine like the FM800 must be cared for. To ensure high-quality fl avor, the FM800 must be cleaned at least once a day and serviced at regular intervals. introduction to the automatic cleaning...
  • Page 32 This is how you start the automatic cleaning WARNiNG ERROR LOG fi les Data transfer and individu- Clean Coff ee Machine alization Danger of scalding! Clean Flavour Station Cleaning and maintenance During cleaning, hot water and Rinse Coff ee Machine steam are released repeatedly.

  • Page 33: Insing The Fm800 Manually

    Cleaning and maintenance • Rinsing is no substitute for daily cleaning! Rinsing is necessary to remove residue build-up in the coff ee and milk systems! • The FM800 automatically rinses after certain time intervals, as Switch to Maintenance level. Select Cleaning and mainte- well as when it is switched on or off .

  • Page 34: Maintenance Plan

    Maintenance plan Frequency Task Information Daily Clean the FM800 See page 30 Daily Rinse the FM800 See page 31 Weekly Clean the coffee bean hopper See page 20 Weekly Clean the powder container See page 20 Every six months, every 40,000 products or as necessary Maintenance by Service technician Contact a Service technician.

  • Page 35: C Onfiguring

    Confi guration Your FM800 is individually programmable — so that the coff ee machine is just as fl exible as you are. We have kept the programming simple to make your job easier. Try it for yourself. introduction to programming...

  • Page 36: My Settings

    My Settings My Settings menu tree 1 Configure machine 1.1 Language 4.9 Water products 1.2 Operating mode 4.10 Powder products 1.4 Cleaning 4.11 Flavour products 1.7 Temperatures 4.13 Maintenance 1.11 Flavour 6.2 Settings 2 Set drinks 1.12 Accounting 6.5 Maintenance 6 Access rights 1.14 Edge lighting 6.6 Key (secured) Products...
  • Page 37 Structure of operating interface Confi guring the machine The left column shows the vari- Language indicates the (e.g.) 1 Confi gure machine 1.1 Language ous menu items of the current menu item that can be edited. level. 1.2 Operating mode 1.4 Cleaning Language 1.7 Temperatures...
  • Page 38 Setting drinks Cappuccino cold Set drinks Select product Test Select variation • You can save each product in three user-specific variations. The General Coffee Confirm variation original cannot be changed. • Only parameters that are relevant for the product are displayed. Brewing quantity Prepare test Select area • The percentage specifications are always based on the preset...
  • Page 39 Date and time Access rights 3.2 Date and time 6.2 Settings 3.3 Timer 1 7 Access rights 6.5 Maintenance 3.4 Timer 2 6.6 Key (secured) Products Date and time 3.5 Timer 3 6.7 On/Off Machine 3.6 Timer 4 Desired action Menu item Information / Instruction Desired action...

  • Page 40: Individualization And Data Transfer

    Your FM800 opens up undreamed-of possibilities for the individualization of your coff ee machine. use the advantages of the touch screen for your sales ideas. Overview Functions You can load and view your own image objects in the...

  • Page 41: Individualization And Data Transfer Menu Tree

    Recipes is not yet in use at this time. • 4 import FPC becomes useful when a uSB stick with a valid Franke 2.3 My Screen Saver product catalog is connected. At the present time, this is still reserved for Service technicians.

  • Page 42: Equirements Of My Image Material

    Necessary folder structure on the uSB stick Drive QML files You must adhere to a specific directory structure so that the FM800 can recognize your images without difficulty. Create the folder structure once, save it and it will be quickly avail- custom able.

  • Page 43: Oading Or Clearing My Images

    Loading or clearing my images 1 Manage images 1.0 Load images 1.1 Save images 1.2 images 1.0 Bilder laden 1.3 Product images 1.1 Bilder sichern 1.4 Screen saver 1.2 Bilder 1.3 Produktbilder 1.5 Eject uSB stick 1.4 Bildschirmschoner 1.6 Create directory structure 1.5 uSB-Stick auswerfen 1.6 Verzeichnisstruktur erzeugen • The upload process is the same for all images.

  • Page 44: Using My Images

    using my images Confi guring my screen saver 2 Modify depiction 2.0 Activate Drinks 2.1 image carousel 2.2 Screen saver 2.3 My Screen Saver 2.4 Menu Cards 2.5 Advertising images 2.6 My Advertising images 2.7 Sort Quick Select 2.8 Sort Cash Register 2.9 My Product images Make sure that the image car- ousel and the screen saver are...
  • Page 45 Confi guring my advertising images 2 Modify depiction 2.0 Activate Drinks 2.1 image carousel 2.2 Screen saver 2.3 My Screen Saver 2.4 Menu Cards 2.5 Advertising images 2.6 My Advertising images 2.7 Sort Quick Select 2.8 Sort Cash Register 2.9 My Product images The activated advertising im- ages can be activated for each drink in the menu item...
  • Page 46 > Configure machine > Operating mode. • Products to which no image has been assigned will be displayed without an image. • You can either use the Franke images or your own, but you cannot mix the two types with one another.

  • Page 47: Decommissioning And Disposal

    Clean the coff ee machine and next page. its components. You will fi nd powder container. Empty the milk container. help for this in the chapter "Care of the FM800". Temporary decommissioning install menu My Settings individualization and data transfer Maintenance and cleaning...

  • Page 48: Disposal

    Long-term decommissioning and storage NOTE Ensure functional capability! Contact the FRANKE Service team for proper decommissioning and storage. Have your coffee machine drained by your Service technician and observe the storage conditions: Storage temperatures: -10 °C to +50 °C Humidity: max. 80% if you plan to start using your machine again later, taking advantage of our service is essential.

  • Page 49: Troubleshooting

    Troubleshooting Help is available from your FM800 in the event of problems. Events and information are shown on the monitor screen. Should you be unable to resolve a problem despite all best eff orts, please contact our Service department. Overview of machine errors...

  • Page 50: Help With Machine Errors

    Help with machine errors Event no. Event text Solution/instructions Door open it is mandatory that the grounds container be emptied and the door closed. 003 to 028 Restart the machine. if the error is not cleared, contact Customer Service. 030 to 023 Coffee machine is heating up.

  • Page 51: Help With Problems Concerning Product Quality

    Help with problems concerning product quality Tasteless coffee Coffee tastes bitter Possible causes Solution Possible causes Solution Grind too coarse Select a finer grind Temperature too high Lower coffee temperature Too little powder increase amount of coffee Grind too fine Select a coarser grind Temperature too low increase temperature...

  • Page 52: Index

    index . . . . . . . . . . . . . . 18 . . . . . . . . . . . . . . . . . . . . . 37 ccess rights aily coMMissioning .
  • Page 53 . . . . . . . . . . . . . . . . . . . . . . . . . . 40 .
  • Page 54 . . . . . . . . . . . . . . . . . . . . 15 echnical data .
  • Page 55 Consumable materials Item Order number Cleaning tablets BK 328 399 (25 pcs.) Cleaning tablets BK 328 400 (100 pcs.) Cleaning solution 1L 301 219 Frother 1H 328465...
  • Page 56 Franke Kaff eemaschinen AG Franke-Strasse 9 4663 Aarburg – Switzerland Tel. +41 (0) 62 787 31 31 www.franke.com Your distribution partner: issued 03.2013 / order number: 1H 328 880 / revision 0...

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