BELGACOM Twist 476 User Manual

BELGACOM Twist 476 User Manual

Dect cordless telephone
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Belgacom Twist
476

User manual

This cordless telephone simplifies your telephoning.
Need to know more about Belgacom's Smart Services?
• Call 0800 55 800
• Go to one of our Belgacom sales outlets
• Surf to www.belgacom.be/services

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Summary of Contents for BELGACOM Twist 476

  • Page 1: User Manual

    Belgacom Twist ™ User manual This cordless telephone simplifies your telephoning. Need to know more about Belgacom’s Smart Services? • Call 0800 55 800 • Go to one of our Belgacom sales outlets • Surf to www.belgacom.be/services...
  • Page 2: Safety Precautions

    Safety precautions This DECT cordless telephone is designed for transmitting voice calls over the analogue tele- phone network. Any other use whatsoever is not permitted and is regarded as in violation of the provisions. The user manual with safety precautions is a part of the product package and must be passed on to the new owner on reselling.
  • Page 3: Table Of Contents

    The telephone is available with a single handset or as set with 2 or 3 handsets for the Duo/Trio versions. Please read these operating instructions carefully to familiarise yourself with and take full advantage of the benefits of your new Twist 476. Keep this user manual in a safe place! Safety precautions Setting up the telephone……………………………………………………………………7...
  • Page 4 Contents Telephoning …………………………………………………………………………………19 Making an external call ………………………………………………………………………19 Call preparation …………………………………………………………………………19 Ending a call ……………………………………………………………………………19 Accepting a call ………………………………………………………………………………19 Second call (Call waiting)* …………………………………………………………………19 Recall …………………………………………………………………………………………20 Call back (Ring Back) ……………………………………………………………………20 Auto Redial (OPTION, AUTO REDIAL) …………………………………………………20 Handsfree operation …………………………………………………………………………20 Handset / handsfree volume …………………………………………………………………21 Handset secrecy ………………………………………………………………………………21 Redial …………………………………………………………………………………………21...
  • Page 5 Sending SMS messages from the directory ………………………………………………29 Copying directory entries ……………………………………………………………………30 Copying entries/entire directory to another handset …………………………………30 Belgacom directory …………………………………………………………………………31 Calls list ………………………………………………………………………………………32 Viewing/dialling a number from the calls list ………………………………………………32 Sending SMS messages from the calls list …………………………………………………32 Saving numbers from the calls list to the directory ………………………………………33...
  • Page 6 Contents Family …………………………………………………………………………………………35 Direct call (baby call) …………………………………………………………………………35 Room monitoring (baby surveillance) ………………………………………………………36 Call costs ……………………………………………………………………………………37 Cost of last call ………………………………………………………………………………37 Summary ………………………………………………………………………………………37 Settings ………………………………………………………………………………………37 Type of display ……………………………………………………………………………37 Charge factor ……………………………………………………………………………37 Currency …………………………………………………………………………………37 Calendar/clock ………………………………………………………………………………38 Appointments ………………………………………………………………………………38 Alarm …………………………………………………………………………………………38 Time/date ……………………………………………………………………………………38 Network functions …………………………………………………………………………39...
  • Page 7 Contents SMS ……………………………………………………………………………………………42 SMS – Short Messaging Service ……………………………………………………………42 Writing SMS messages ………………………………………………………………………42 Inbox …………………………………………………………………………………………42 Drafts …………………………………………………………………………………………42 Outbox ………………………………………………………………………………………43 Templates ……………………………………………………………………………………43 Settings ………………………………………………………………………………………43 SMS service centre ………………………………………………………………………43 Send service ………………………………………………………………………………43 SMS mailbox ……………………………………………………………………………44 SMS alert on/off …………………………………………………………………………45 Settings ………………………………………………………………………………………46 Language ……………………………………………………………………………………46 Handset name ………………………………………………………………………………46...
  • Page 8 Contents PBX access ……………………………………………………………………………………50 Compatibility …………………………………………………………………………………50 Exchange Access Code EAC …………………………………………………………………50 Entering the EAC ………………………………………………………………………50 Incoming code on/off ……………………………………………………………………51 Maintenance …………………………………………………………………………………52 Reset …………………………………………………………………………………………52 General information ………………………………………………………………………53 Declaration of conformity and the responsibility of the user ……………………………53 Guarantee ……………………………………………………………………………………53 Guarantee terms …………………………………………………………………………53 Environmental information …………………………………………………………………55...
  • Page 9: Setting Up The Telephone

    Setting up the telephone Contents of the package Twist 476 1 base station 1 connector cable 1 telephone connector 1 mains unit 1 handset (and 2 or 3 handsets for the Duo/Trio versions) 2 rechargeable batteries per handset 1 user manual...
  • Page 10: Location

    Setting up the telephone Location To obtain the best possible range, we recommend positioning the telephone in a location central to your sphere of activity. Avoid positioning the telephone in niches, recesses and behind steel doors. The maximum range between the base station and handset is approximately 40 meters indoors and 250 meters outdoors.
  • Page 11: Setting Up The Base Station Or Charging Unit

    Setting up the telephone Setting up the base station or charging unit Do not expose the base station or charging unit to direct sunlight. Protect the base station or charging unit against moisture. Do not position the base station or charging unit in rooms exposed to condensation, corrosive steam or excessive dust.
  • Page 12: Connecting The Phone

    Setting up the telephone Connecting the phone Before you can start using your telephone you must plug in the telephone connector cable and the mains cable. Socket for mains cable Socket for telephone connector cable Safety note Use only the mains units supplied for the base station or charging unit. Telephone connector cable The telephone connector cable has two different plugs.
  • Page 13: Setting Up The Handsets

    Setting up the telephone Setting up the handsets Your handsets will be ready for operation (for making or accepting calls) only once the batteries have been fully charged for the first time. Inserting the rechargeable batteries The bottom part of the handset contains a battery compartment for housing two type AAA batteries.
  • Page 14: Charging The Batteries

    Setting up the telephone Charging the batteries The batteries are not yet charged when you first unpack the telephone. Insert the hand- set in the base station or charging unit for charging. The flashing battery symbol on the handset shows the charging status. The batteries will take around 13 hours to fully charge. Note •...
  • Page 15: Installation Assistant

    Setting up the telephone Note You can replace the handset in the charging/base station after every call. Charging is electronically controlled to ensure optimal charging of batteries in different charge states. Avoid removing the batteries from the handset for no good reason, since this affects the optimum charging cycle.
  • Page 16: Getting To Know Your Telephone

    Backlit display Navigation key Softkey Softkey (multifunctional key) (multifunctional key) Redial Message key Internal call key Call list “End call” key Talk key Headset connectivity Alphanumerical keypad Activating Switch handset ringer on/off the key lock Belgacom “R”-key directory key Microphone...
  • Page 17 For entering asterisks. Press and hold down to switch handset ringer on/off. Hash key For entering the hash symbol. Press and hold down to switch keylock on. Keypad locked A locked keypad prevents numbers being dialled inadvertently. “R”-key Belgacom directory key Direct access to certain Belgacom service numbers.
  • Page 18: Handset Display Symbols

    Getting to know your telephone Handset display symbols The following symbols are displayed on your handset. Coverage symbol Battery full Reception displayed when the handset is Indicates that the batteries are fully charged. within range of the base station. Battery empty Flashes when out of range of the base station or not registered with the base station.
  • Page 19: About The Menus

    Getting to know your telephone About the menus Menu navigation Your handset provides you with an easy-to-follow menu. As a rule, every menu offers a list of options. To select main menu, sub-menu and options, press the softkey below the corresponding display text.
  • Page 20: Twist 476 Base Station

    Getting to know your telephone Twist 476 base station “In operation” display Short press: group call on handsets (paging) Long press: registering a handset...
  • Page 21: Telephoning

    Accepting a call The caller’s number and name saved in the directory is displayed only if you have subscribed to the “Caller Display (CLIP)” service by Belgacom. Press to accept the call.
  • Page 22: Recall

    Telephoning Recall Call back (Ring Back) If a number you have dialled is busy, you can activate call back by pressing the softkey under OPTION, CCBS. When you hear a message prompting you to do this, activate the Ring Back service. A signal is heard as soon as the called party has replaced the receiver i.e.
  • Page 23: Handset / Handsfree Volume

    Telephoning Handset / handsfree volume You can adjust the handset and handsfree loudspeaker volume in 5 steps. Press during a call to adjust the volume. The selected setting is saved after the end of the call. Note The handset and handsfree loudspeaker volumes are independent but the setting procedure is identical.
  • Page 24: Copying Numbers From The Redial List

    Telephoning Copying numbers from the redial list You can copy a number from the redial list to the directory. Press to open the redial list. Use to scroll through the list to find the number you are seeking, and press the softkey under OPTION, SAVE NUMBER. Enter the name and associated number and save the entry.
  • Page 25: Keypad Lock

    Telephoning Keypad lock If you want to carry the handset around in your pocket, you can activate the key lock. This prevents you inadvertently dialling a number. 1. Press and hold down . The display shows KEYPAD LOCKED 2. To unlock the keypad, press the softkey under UNLOCK, then press Note If the keypad is locked, •...
  • Page 26: Enquiries

    Telephoning Enquiries Internal enquiry call You are conducting a call and want to call an internal party without ending the external call. Internal enquiries are managed by the base station. Procedure: 1. Press and select the handset. The external caller is put on hold. 2.
  • Page 27: Brokering (Switching Between Two Calls)

    Telephoning Brokering (switching between two calls) You have two active calls, one of which is on hold. You can switch between the two by brokering. 1. You are conducting two calls. 2. Press the softkey under OPTION, ALTERNATE to switch between the call partners. 3.
  • Page 28: Three-Party Conference Call

    Telephoning Three-party conference call You can set up a three-party conference call by connecting an external call partner and a second handset (internal), or by connecting two external call partners: Three-party conference call with an internal/external call partner If you are conducting a call: 1.
  • Page 29: Call Anonymously (Identification Restriction)

    Telephoning Call anonymously (Identification restriction) When you call someone, your number is shown on the other person's phone if it sup- ports this function. You can withhold your number for the next call i.e. you can call anonymously. Note • If you call from the directory, you have to activate “Anonymous call”. “Anonymous call”...
  • Page 30: Directory

    • If the directory is empty, a message to this effect is displayed. • If your telephone is operated on a PBX, it is in vain to set “CALL ANONYMOUSLY” to ”ON” as it is a BELGACOM service that only functions with “external” numbers or without PBX.
  • Page 31: Editing Entries

    Directory Editing entries 1. Press the softkey under NAMES. Use to scroll through the list to find the entry you are seeking, and press the softkey under OPTION. 2. Select EDIT ENTRY, modify the name and/or number and save the entry. Deleting directory entries/entire directory You can delete individual entries or the entire directory.
  • Page 32: Copying Directory Entries

    Directory Copying directory entries If you operate several handsets, you can copy entries from one handset to another. This way, you only have to enter names and numbers once. While you are copying entries from one handset to another, you can make external calls on another handset registered with the base station.
  • Page 33: Belgacom Directory

    , enter a description and number and save. You may edit and/or delete the entries at any time. Note • Scroll through the directory with • To call a Belgacom service number, select the number in the list and press...
  • Page 34: Calls List

    Calls list If you have subscribed to the service «Caller Display», the caller’s number (if not withheld) is displayed before you accept the call. If you have received new calls, a message to this effect appears in the display. A list is kept of answered and missed calls.
  • Page 35: Saving Numbers From The Calls List To The Directory

    Calls list Saving numbers from the calls list to the directory 1. Press . Scroll through until you reach the entry you are seeking. 2. Press the softkey under OPTION, SAVE NUMBER . Enter the associated name and save the entry. Deleting individual entries 1.
  • Page 36: Audio

    Audio Procedure: 1. Press the softkey under MENU. Press to scroll to AUDIO ad press OK to confirm. 2. Scroll to the relevant submenu and make the relevant settings: Handset/base station ringer You can programme different ringer melodies on the handset and base station to signal external and internal calls.
  • Page 37: Family

    Family Procedure: 1. Press the softkey under MENU. Press to scroll to FAMILY and press OK to confirm. 2. Scroll to the relevant submenu and make the relevant settings: Direct call (baby call) If you activate direct call on your telephone, the handset dials a preprogrammed number when any handset key is pressed.
  • Page 38: Room Monitoring (Baby Surveillance)

    Family Room monitoring (baby surveillance) You can set a baby call/noise alarm. Once this function is set, your phone monitors noises in its immediate vicinity and triggers a call to the programmed number if the noise exceeds a set level (defined by the user). The person called hears the noises and is alerted to the fact that, for instance, a child is crying in the room.
  • Page 39: Call Costs

    Call costs Procedure: 1. Press the softkey under MENU. Press to scroll to CHARGES and press OK to confirm. 2. Scroll to the relevant submenu and make the relevant settings: Cost of last call You can display the cost of the last call. Summary You can display the total per handset and the total for all calls.
  • Page 40: Calendar/Clock

    Calendar/clock Procedure: 1. Press the softkey under MENU. Press to scroll to CALENDAR/CLOCK and press OK to confirm. 2. Scroll to the relevant submenu and make the relevant settings: Appointments Your telephone also acts as an appointments reminder: You can set 5 different appoint- ment reminders.
  • Page 41: Network Functions

    Network functions To activate some network functions, you need to send special codes to the network. Often these codes contain special characters such as . In some cases, the so-called flash signal is required. You can enter this by pressing Procedure: 1.
  • Page 42: Call Forwarding Busy

    Network functions Call forwarding busy Calls are forwarded if the line is busy. Once you have defined the call forwarding option, enter the forwarding number (i. e. the number to which calls are to be forwarded). At any time you can: •...
  • Page 43: Deactivate Call Back (Ring Back)

    Note For further details see chapter “Telephoning/Recall”. PhoneMail Belgacom offers the option of setting up a network answer machine (PhoneMail). is displayed to alert you to new messages. To access new messages quickly and simply, press and hold down for around 2 seconds to automatically dial the access...
  • Page 44: Sms

    SMS – Short Messaging Service Your telephone supports SMS messages up to 160 characters in length for sending and 612 characters in length for receiving. You can save up to 40 SMS messages in your lists. Procedure: 1. Press the softkey under MENU. Press to scroll to SMS MESSAGES and press OK...
  • Page 45: Outbox

    Outbox Sent SMS messages are automatically saved in your outbox. You can edit and forward SMS messages in the outbox or call the recipient. Note • You can accept calls while writing an SMS. • If the SMS is not transmitted, a message to this effect is displayed and the SMS is saved in the outbox.
  • Page 46: Sms Mailbox

    If you have more than one SMS terminal on your line, each device must have a different mailbox number. In this case you need to change the number of the General Mailbox (0) of your Twist 476. • Setting up SMS users 1.
  • Page 47: Sms Alert On/Off

    • Delete SMS mailbox Press MENU, use to scroll to SMS MESSAGES MAILBOX 1...3 SMS SETTINGS SMS MAILBOXES, MAILBOX 1...3 DELETE and press OK to confirm. • Sending an SMS message to an SMS user To forward SMS messages to your personal inbox, the person sending the SMS must include the number of your presonal inbox along with the telephone number.
  • Page 48: Settings

    Settings Language Procedure: 1. Press the softkey under MENU. Press to scroll to LANGUAGE in the SETTINGS menu and press OK to confirm. 2. Set the preferred display language. Display texts will appear in the set language. Handset name Procedure: 1.
  • Page 49: Telephony

    Settings Telephony Procedure: 1. Press the softkey under MENU. Press to scroll to TELEPHONY in the SETTINGS menu and press OK to confirm. 2. Scroll to the relevant submenu and make the following settings: Auto Talk An incoming call can be accepted by pressing the talk key. If you activate Auto Talk, you can accept a call simply by lifting the handset from the base station without pressing any key.
  • Page 50: Pbx

    Settings See “PBX access”. Coverage You can use up to 6 repeaters to extend the range and receiving power of your base sta- tion. The repeaters must first be registered and activated on the base station. Procedure: 1. Press the softkey under MENU. Press to scroll to COVERAGE in the...
  • Page 51: Additional Handsets/Base Stations

    Additional handsets /base stations Registering additional handsets You can register up to 6 handsets with the base station. The base station must be within range. Note If you purchase additional handsets for your base station, • the batteries must first be fully charged! •...
  • Page 52: Pbx Access

    PBX access Compatibility Your telephone is designed for use in the analogue telephone network and can be operated on a PBX that supports DTMF dialling and flash signalling. Exchange Access Code EAC You may need to enter an exchange access code (e.g. 0) to allow the public exchange to assign an external line for external calls or for calling back numbers in the calls list.
  • Page 53: Incoming Code On/Off

    PBX access Incoming code on/off Some exchanges automatically insert the EAC. Make the necessary setting (on or off) in the menu SETTINGS FUNCTIONS Note • If you have a PBX that adds the EAC with an incoming call, the EAC is added before the caller’s number and you choose: ON.
  • Page 54: Maintenance

    Maintenance Reset You can reset the telephone to default status as follows: Procedure: 1. Press the softkey under MENU. Scroll to MAINTENANCE in the SETTINGS menu. Press OK to confirm. 2. Select the handset or base station, press RESET and press OK to confirm. The default set- tings are restored.
  • Page 55: General Information

    Guarantee Guarantee terms The Equipment you have bought has been carefully selected by Belgacom and is covered by a two-year warranty on spare parts and labor in the event of any material or manu- facturing defect, unless otherwise specified. The warranty shall be valid from the date on which the equipment is collected or delivered.
  • Page 56 • if the Customer removes or tampers with the manufacturer’s serial numbers and/or brand names on the terminal Equipment. Belgacom shall not be liable for any indirect or immaterial loss sustained by the Customer as a result of the malfunctioning of the terminal Equipment, such as any loss of production, revenue or contracts.
  • Page 57: Environmental Information

    General information Environmental information • The equipment that you bought has required the extraction and use of natural resour- ces for its production. It may content hazardous substances for the health and the environment. • In order to avoid the dissemination of those substances in our environment and to diminish the pressure on the natural resources, we encourage you to use the appropri- ate take-back systems.
  • Page 60 Belgacom reserves the right to update and alter any data and information at any time without prior notice. 20403036en_ba_000_a0 Belgacom SA under public law, du Roi Albert II BE 0202.239.951, Brussels Register of Legal Entities...

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