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prelim-zenia.book Page I Jeudi, 10. août 2000 11:34 11
MAIN ACCESS MENU
Shared phonebook
Options:
Private phonebook
Options:
Internal list:
base and handsets
Standby mode
Options:
SHARED
PRV PHONBK
INTERCOM
SERVICES
List of network services
SETTINGS
Options:
CALL LOG
REDIAL
Miscellaneous settings
Options:
List of incoming calls
and messages
Options:
List of outgoing calls
(redial)
Options:
Add
Change
Voice dial
Delete
Add
Change
Delete
Rename
Unregister
Change
Delete
Add
1 Handset sounds
2 Handset settings
3 System settings
4 Answer phone
5 Line settings
6 Security
Store
Play
Delete
Store
Delete
Delete all
1.1 Earpiece volume
(p. 37)
1.2 Loudspeaker volume
(p. 37)
1.3 Headset volume
(p. 38)
1.4 Ringer type
(p. 38)
1.5 Ringer volume
(p. 38)
1.6 Key tones
(p. 38)
1.7 Earpiece tone
(p. 38)
1.8 Loudspeaker tone
(p. 38)
1.9 Headset tone
(p. 38)
1.0 CLI ringer
(p. 38)
2.1 Language
(p. 39)
2.2 Back light
(p. 39)
2.3 Display contrast
(p. 39)
2.4 Keypad lock
(p. 40)
2.5 Babysit mode
(p. 40)
2.6 Base selection
(p. 40)
2.7 Handset registration
(p. 40)
3.1 Base ringer type
(p. 41)
3.2 Base ringer volume
(p. 41)
3.3 Set date & time
(p. 41)
3.5 Registration mode
(p. 42)
4.1 Answer mode
(p. 43)
4.2 Record memo
(p. 43)
4.3 Personal OGM
(p. 44)
4.4 Record ringer
(p. 44)
4.5 Rings before answer
(p. 45)
4.6 Voice prompts
(p. 45)
4.7 Record quality
(p. 45)
4.8 Remote control
(p. 45)
5.1 Dial mode
(p. 46)
5.2 Network type
(p. 46)
5.3 Operator type
(p. 46)
5.4 Recall type
(p. 47)
5.6 View total time
(p. 47)
5.7 Music on hold
(p. 47)
5.8 Pause insertion
(p. 47)
5.9 Automatic prefix
(p. 47)
5.0 Prefix setup
(p. 47)
6.1 Call barring
(p. 48)
6.2 Prefixe
(p. 48)
6.3 Pin code protection
(p. 48)
6.4 Change Pin code
(p. 49)

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Summary of Contents for BELGACOM Twist 336

  • Page 1 prelim-zenia.book Page I Jeudi, 10. août 2000 11:34 11 MAIN ACCESS MENU 1.1 Earpiece volume (p. 37) 1.2 Loudspeaker volume (p. 37) 1.3 Headset volume (p. 38) 1.4 Ringer type (p. 38) 1.5 Ringer volume (p. 38) Shared phonebook 1.6 Key tones (p.
  • Page 2: Table Of Contents

    prelim-zenia.book Page 1 Jeudi, 10. août 2000 11:34 11 Contents SECURITY 8 Security information .................8 Power connection ..................8 Telephone connection ................8 Environmental protection .................8 INSTALLATION ................9 Choosing the location of the charging unit and base station ....9 Installing the charging unit on a level surface ..........9 Wall mounting the charging unit ..............9 Installing the base station ................9 Installing or replacing batteries ..............10...
  • Page 3 prelim-zenia.book Page 2 Jeudi, 10. août 2000 11:34 11 Private and shared phonebooks .............. 22 Storing your callers telephone numbers ............22 Viewing a phonebook entry ................23 Making a call ....................23 Deleting an entry from a phonebook ............23 Modifying a phonebook entry ..............24 Voice dial ....................
  • Page 4 prelim-zenia.book Page 3 Jeudi, 10. août 2000 11:34 11 SYSTEM CONFIGURATION ............35 Overview of the configuration menu .............35 Settings ......................35 Using keypad shortcuts ................36 Handset sound settings ................37 1.1 Earpiece volume ..................37 1.2 Loudspeaker volume ................37 1.3 Headset volume ..................
  • Page 5 prelim-zenia.book Page 4 Jeudi, 10. août 2000 11:34 11 5.8 Inserting a pause between digits .............47 5.9 Automatically inserting a prefix .............47 5.0 Setting up prefix ..................47 Security ....................48 6.1 Setting call barring .................48 6.2 Setting forbidden prefixes ..............48 6.3 Activating/ deactivating Pin code protection .........48 6.4 Changing the Pin code ................49 List of all handsets registered to the base station (RC code) ....
  • Page 6 Dial keys and answer phone controls With a view to improving products and services, Belgacom reserves the right to modify the specifications mentioned in this publication, at any time and without notice Copyright © Belgacom 2000 - All rights reserved...
  • Page 7 prelim-zenia-ang.fm Page 6 Jeudi, 10. août 2000 4:30 16 Handset overview KEYS DESCRIPTION • Carries out operation displayed on the last line of the screen. • Makes, accepts or ends a call. • Cancels a character during input. • Moves up one menu level. •...
  • Page 8 prelim-zenia.book Page 7 Jeudi, 10. août 2000 11:34 11 Handset on charging unit Earpiece Incoming call or new messages indicator Display 10 MAY 10:05 Handset 1 SHARED Alphanumeric keypad Microphone Overview of display screen Displayed Indicates battery charge or discharge status. Displayed Answer phone is on.
  • Page 9: Security

    Electric voltage of the telephone network corresponds to TNV-3 classification (Telecommunication Network Voltage), as defined in the EN 60-950 standard. Environmental protection Your telephone handset also benefits from the Belgacom EcoDesign program, which takes into account the relation between product and environment during its entire service life.
  • Page 10: Installation

    prelim-zenia.book Page 9 Jeudi, 10. août 2000 11:34 11 Installation : "This equipment is not designed for making emergency telephony calls when the power fails. Alternative arrangements should be made for access to emergency services". Choosing the location of the charging unit and base station Place the charging unit near a 220 V/ 240 V - 50 Hz wall socket.
  • Page 11: Installing Or Replacing Batteries

    prelim-zenia.book Page 10 Jeudi, 10. août 2000 11:34 11 Installing or replacing batteries Power supply Your telephone handset is powered by two rechargeable NiMh batteries, type AAA/ R03. When replacing the batteries, please use the same model. • Press the top of the battery compartment lid and slide it down.
  • Page 12: Using The Telephone

    prelim-zenia.book Page 11 Jeudi, 10. août 2000 11:34 11 Using the telephone Operating in "standby mode" • Standby display: 10 MAY 10:05 Handset 1 SHARED • "Standby mode" is the starting point for all other operations. To choose a function from this mode, press the appropriate scroll keys as many times as required, in order to view the various menus which you have access to.
  • Page 13: Making A Call From The Handset

    prelim-zenia.book Page 12 Jeudi, 10. août 2000 11:34 11 Making a call from the handset From "standby mode", dial the number on the keypad (up to 26 digits). PREDIAL The dialled number is displayed on two lines as you enter the 012345 digits.
  • Page 14: Making A Call From The Base Station

    prelim-zenia.book Page 13 Jeudi, 10. août 2000 11:34 11 Making a call from the base station Press the key. The green light starts flashing and you hear the dial tone. Dial the number using keys on the keypad. The number is dialled automatically. The loudspeaker and the microphone of the base station are switched on automatically.
  • Page 15: Redial List

    prelim-zenia.book Page 14 Jeudi, 10. août 2000 11:34 11 Redial list Purpose Your Twist™ 336 telephone stores the telephone numbers of the last 10 external calls that you have made from the handset. You can view the list, call back your callers directly from the list, or you can modify You can also store the telephone number in the shared or private phonebook.
  • Page 16: Deleting An Entry

    prelim-zenia.book Page 15 Jeudi, 10. août 2000 11:34 11 Deleting an entry From "standby mode", go to the redial list. 10 MAY 10:50 Handset 1 The entry corresponding to the last call is displayed. REDIAL Scroll through the list by pressing the scroll keys as many times as required.
  • Page 17: Storing An Entry

    prelim-zenia.book Page 16 Jeudi, 10. août 2000 11:34 11 Storing an entry From "standby mode", go to the redial list. The entry corresponding to the last outgoing call made is displayed. Scroll through the list by pressing the scroll keys as many times as required.
  • Page 18: Answering A Call From The Base Station

    prelim-zenia.book Page 17 Jeudi, 10. août 2000 11:34 11 Answering a call from the base station The handsfree speakerphone allows calls to be made or accepted without using a handset . An incoming call is received. The green light starts flashing. To answer the call, press the key of the base station.
  • Page 19: Putting An Incoming Call On Hold

    prelim-zenia.book Page 18 Jeudi, 10. août 2000 11:34 11 Putting an incoming call on hold You can put a call on hold: The external caller either hears music, if music on hold is activated (see “5.7 Switching music on hold on/off”, page 47), or a waiting tone. 1) From handset Select the "HOLD"...
  • Page 20: Call Log

    prelim-zenia.book Page 19 Jeudi, 10. août 2000 11:34 11 Call log Identifying the caller Your Twist™ 336 telephone can display the caller's number. Caller identification is dependant on network selection. When the telephone rings, your handset(s) display(s) the number and the name of the caller if they are supplied via the telephone network.
  • Page 21: Deleting An Entry From The Call Log

    prelim-zenia.book Page 20 Jeudi, 10. août 2000 11:34 11 : You can directly call the telephone number corresponding to the entry viewed by pressing the key. • When viewing the list, if a voice message is associated with the call viewed, the E symbol is displayed, to listen to this message, select the "LISTEN"...
  • Page 22: Storing An Entry From The Call Log

    prelim-zenia.book Page 21 Jeudi, 10. août 2000 11:34 11 Storing an entry from the call log : This function is subject to network selection. From "standby mode", go to the call log. Scroll through the list by pressing the scroll keys as many times as required.
  • Page 23: Private And Shared Phonebooks

    prelim-zenia.book Page 22 Jeudi, 10. août 2000 11:34 11 Private and shared phonebooks Your telephone comes with two phonebooks, a private one and a shared one: you therefore have the ability to store telephone numbers either in a private phonebook not accessible from other handsets, or in a shared common phonebook.
  • Page 24: Viewing A Phonebook Entry

    prelim-zenia.book Page 23 Jeudi, 10. août 2000 11:34 11 Viewing a phonebook entry From "standby mode", press the scroll keys many times as required to go to the "SHARED" or "Prv 10 MAY 10:05 phonbk" menu. Handset 1 SHARED Confirm by pressing the key.
  • Page 25: Modifying A Phonebook Entry

    Zenia5-ang.fm Page 24 Jeudi, 10. août 2000 11:51 11 Modifying a phonebook entry Having selected the entry to be modified in the phonebook, the corresponding name and telephone number are displayed on the screen. Confirm by pressing SHARED The validation prompt "Change" is displayed. Change Confirm by pressing the key.
  • Page 26: Making A Call Via Voice Dial

    prelim-zenia.book Page 25 Jeudi, 10. août 2000 11:34 11 VOICE DIAL Recording... Press the key. After 2 seconds you will hear the recording. The handset suggests attempt n° 2. VOICE DIAL Attempt n° 2 Press the key. RECORD Again, clearly say the name corresponding to the selected entry.
  • Page 27: Listening To A Voice Dial

    prelim-zenia.book Page 26 Jeudi, 10. août 2000 11:34 11 PROBLEM CAUSE Background noise ! There is too much backgroung noise during the voice dial recording. Too long ! The voice dial is too long or you spoke too late. Too short ! The voice dial is too short or you spoke too early.
  • Page 28: Using The Intercom

    prelim-zenia.book Page 27 Jeudi, 10. août 2000 11:34 11 Using the intercom Up to 6 handsets (for Twist™ 336 base station) or 8 handsets (for Twist™ 336 base station) can be registered to your base station. This feature offers the following possibilities: •...
  • Page 29: Transferring An External Call To Another Handset

    prelim-zenia.book Page 28 Jeudi, 10. août 2000 11:34 11 You can adjust the loudspeaker volume using the (increase) or (decrease) keys. Transferring an external call to another handset From the base station During the call, press the key to put the external line on hold. The external caller will either hear music (if music on hold is activated, see “5.7 Switching music on hold on/off”, page 47) or a waiting tone.
  • Page 30: Answering An Internal Call

    prelim-zenia.book Page 29 Jeudi, 10. août 2000 11:34 11 Answering an internal call The handset rings. symbol located on the handset screen flashes. RINGING BASE Press the keys to answer this call. SILENCE Starting a conference call During an external call, you can start a conference call by transferring the call to another handset.
  • Page 31: Using The Answer Phone

    prelim-zenia.book Page 30 Jeudi, 10. août 2000 11:34 11 Using the answer phone You can access the answer phone (listening to messages, call screening, message recording, configuration) either from a handset registered to the base station (see “Answer phone settings”, page 43) or via the base station. Your answer phone can operate in the following two answering modes: •...
  • Page 32: Screening And Intercepting Incoming Calls

    prelim-zenia.book Page 31 Jeudi, 10. août 2000 11:34 11 Screening and intercepting incoming calls While the answer phone is recording a caller's message: • the E symbol on the screen flashes, • the t symbol on the screen is displayed. You can listen to the call before deciding to answer by pressing the key.
  • Page 33: Deleting A Message Received

    prelim-zenia.book Page 32 Jeudi, 10. août 2000 11:34 11 To listen to this message, select the "PLAY" option, then CALL LOG confirm using the key. PLAY Deleting a message received You can delete one or more messages by viewing the call log. Scroll through the call log using the scroll keys CALL LOG John Smith...
  • Page 34: Listening To Messages Received

    prelim-zenia.book Page 33 Jeudi, 10. août 2000 11:34 11 Listening to messages received You have not read the first message. In that case, the red light flashes and the display shows the number of new messages received (messages and memos). Press the key to listen to the messages received.
  • Page 35: Recording A Memo (Local Message)

    Zenia5-ang.fm Page 34 Jeudi, 10. août 2000 11:53 11 To listen to your personal OGM, press the key. : To modify your personal OGM, all you have to do is record a new one, by following the procedure previously described. Recording a memo (local message) With this function you can leave a memo for another person in your home.
  • Page 36: System Configuration

    prelim-zenia.book Page 35 Jeudi, 10. août 2000 11:34 11 System configuration Overview of the configuration menu You can customise and configure certain functions of the telephone by accessing "SETTINGS". This main menu is divided into six sub-menus, as follows: 1. Handset sounds, 2.
  • Page 37: Using Keypad Shortcuts

    prelim-zenia.book Page 36 Jeudi, 10. août 2000 11:34 11 box currently in front of this setting indicates that it is currently selected. FUNCTION X.X.X Setting 1 If you want to change it, press the scroll keys many times as required and select the desired setting. SELECT The empty "...
  • Page 38: Handset Sound Settings

    prelim-zenia.book Page 37 Jeudi, 10. août 2000 11:34 11 Handset sound settings Select "SETTINGS", and by using the key as well as the scroll keys, navigate through the menu to access the desired settings. Sub-menu Functions Shortcuts Settings Selection 1 Handset sounds 1.1 Earpiece volume 1.1.1 1.1.2...
  • Page 39: Headset Volume

    prelim-zenia.book Page 38 Jeudi, 10. août 2000 11:34 11 1.3 Headset volume Go to the "SETTINGS" menu, then to the "Handset sounds" sub-menu and select "Headset volume". Select the desired volume level from the three options available. 1.4 Ringer type Go to the "SETTINGS"...
  • Page 40: Handset Settings

    prelim-zenia.book Page 39 Jeudi, 10. août 2000 11:34 11 Handset settings Select "SETTINGS", and by using the key as well as the scroll keys, navigate through the menu to access the desired settings. Sub-menu Functions Shortcuts Settings Selection 2 Handset settings 2.1 Language 2.1.1 English...
  • Page 41: Locking And Unlocking The Keypad

    Although a handset can be subscribed to up to 4 base stations it can only operate on one base station at a time. To simplify the base station selection, rename your handset (default is "Belgacom"). (see “Renaming a handset”, page 49).
  • Page 42: System Settings

    prelim-zenia.book Page 41 Jeudi, 10. août 2000 11:34 11 System settings Select "SETTINGS", and by using the key as well as the scroll keys, navigate through the menu to access the desired settings. Sub-menu Functions Shortcuts Settings Selection 3 System settings 3.1 Base ringer (type) 3.1.1 Melody 1...
  • Page 43: Putting The Base Station Into Registration Mode

    prelim-zenia.book Page 42 Jeudi, 10. août 2000 11:34 11 3.5 Putting the base station into registration mode A Pin code is already assigned for registration however you may change this. On an already registered handset, go to the "SETTINGS" menu, then to the "System settings"...
  • Page 44: Answer Phone Settings

    prelim-zenia.book Page 43 Jeudi, 10. août 2000 11:34 11 Answer phone settings Select "SETTINGS", and by using the key and the scroll keys, navigate through the menu to access the desired settings. Sub-menu Functions Shortcuts Settings Selection 4 Answer phone 4.1 Answer mode 4.1.1 4.1.2...
  • Page 45: Recording A Personal Ogm

    Zenia5-ang.fm Page 44 Jeudi, 10. août 2000 4:33 16 4.3 Recording a personal OGM Go to the "SETTINGS" menu, then "Answer phone" sub-menu, and select "Record pers. OGM". The recording window is displayed. Press the key, then say your personal OGM. Press the key again in order to confirm the message.
  • Page 46: Modifying The Number Of Rings Before Answer

    prelim-zenia.book Page 45 Jeudi, 10. août 2000 11:34 11 4.5 Modifying the number of rings before answer You can modify the number of rings (Toll saver, 3, 4, 5) before the answer phone answers a call. Go to the "SETTINGS" menu, then to the "Answer" sub-menu, and select "Rings before answer".
  • Page 47: Line Settings

    prelim-zenia.book Page 46 Jeudi, 10. août 2000 11:34 11 Line settings Select "SETTINGS", and by using the key and the scroll keys, navigate through the menu to access the desired settings. : Line default settings may vary according to the country. Sub-menu Function Shortcuts...
  • Page 48: Selecting Flash Time

    prelim-zenia.book Page 47 Jeudi, 10. août 2000 11:34 11 5.4 Selecting flash time You may need to change this when connected to a PABX. Go to the "SETTINGS" menu, then to the "Line settings" sub-menu, and select "Recall type". Select one of the two options "Short flash" or "Long flash". 5.6 Displaying/deleting total time for your calls Go to the "SETTINGS"...
  • Page 49: Security

    prelim-zenia.book Page 48 Jeudi, 10. août 2000 11:34 11 Security Select "SETTINGS", and by using the key and the scroll keys, navigate through the menu to access the desired settings. This menu is secured by a Pin code (default is the RC code, printed on the back of the base station). Enter the Pin via the keypad.
  • Page 50: Changing The Pin Code

    prelim-zenia.book Page 49 Jeudi, 10. août 2000 11:34 11 6.4 Changing the Pin code This code will be requested for remote control of the answer phone or for telephone configuration. (see “6.3 Activating/ deactivating Pin code protection”, page 48). The default Pin is printed on the back of the base station (RC code). To change it, proceed as follows: Go to the "SETTINGS"...
  • Page 51: List Of Network Services

    prelim-zenia.book Page 50 Jeudi, 10. août 2000 11:34 11 List of network services Your telephone is programmed with a list of telephone services provided by your main national operator. However, to adapt the system to your needs, you can modify, delete or add services (up to 15).
  • Page 52 prelim-zenia.book Page 51 Jeudi, 10. août 2000 11:34 11 System configuration...
  • Page 53: Maintenance And Troubleshooting

    prelim-zenia.book Page 52 Jeudi, 10. août 2000 11:34 11 M aintenance and troubleshooting Base station problems The table below lists the possible problems you may encounter with when using the base station. Base stations PROBLEM CAUSE SOLUTION Green light is The base station is not Check the connections.
  • Page 54: Base Station (Continued)

    prelim-zenia.book Page 53 Jeudi, 10. août 2000 11:34 11 Base station (continued) PROBLEM CAUSE SOLUTION The answer phone Memory is full (an error Delete messages to free does not record beep is heard). sufficient memory. your personal OGM. An error beep is The answer phone is Wait until the answer phone is heard from the...
  • Page 55: Problems With The Handset

    12 hours. Handset batteries are Please contact your defective. BELGACOM dealer in order to purchase new batteries. Another external call is Retry when the current call is An error beep is already in progress from finished.
  • Page 56: Maintenance

    prelim-zenia.book Page 55 Jeudi, 10. août 2000 11:34 11 PROBLEM CAUSE SOLUTION Base station not ready. Retry when the other handset has left the menu. The handset you are Wait until the handset is available An error beep is calling is already on a and retry.
  • Page 57: Handset Indicators

    prelim-zenia.book Page 56 Jeudi, 10. août 2000 11:34 11 Handset indicators Green light Flashing Indicates an incoming call. Briefly flashing Indicates one or more messages on the answerphone Twist™ 336. Base station indicators Red light Indicates answer phone is off. Indicates answer phone is on.
  • Page 58: Personal Notes

    prelim-zenia.book Page 57 Jeudi, 10. août 2000 11:34 11 Personal notes Personal notes...
  • Page 59: Index

    prelim-zenia.book Page 58 Jeudi, 10. août 2000 11:34 11 Index Conference function Contrast Answer phone checking messages remotely deleting a message received listening to messages received screening incoming calls Date Answering an external call Deleting a voice dial from base Deleting an entry from handset from call log...
  • Page 60 prelim-zenia.book Page 59 Jeudi, 10. août 2000 11:34 11 Internal call from base station Operator type from handset Overview handset keys Keypad locking overview Pause between digits shortcuts Personal notes 33, 44 Personal OGM Phonebooks deleting an entry List of handsets making a call List of network services modifying an entry...
  • Page 61: Prefixe (P

    prelim-zenia.book Page 60 Jeudi, 10. août 2000 11:34 11 Redial list deleting Telephone connection storing Telephone function Redial number Time deleting Transferring a call storing Viewing Screening calls call log Security code phonebooks Security information redial list Selecting a language Voice dial Selecting the base station deleting...
  • Page 62 prelim-zenia.book Page 59 Jeudi, 10. août 2000 11:34 11 Remote Remote control control (using a tone telephone) (using a tone telephone) Dial your telephone number. Dial your telephone number. After listening to the outgoing After listening to the outgoing message, press the key, then enter message, press the key, then enter...
  • Page 63 prelim-zenia.book Page 60 Jeudi, 10. août 2000 11:34 11 Remote Remote control (Cont.) control (Cont.) (using a tone telephone) (using a tone telephone) You have just checked your answerphone You have just checked your answerphone After listening to your messages, you After listening to your messages, you have 20 seconds to: have 20 seconds to:...

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