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Related Manuals for BELGACOM IDS Series
Summary of Contents for BELGACOM IDS Series
- Page 1 IDS 210 - IDS 260 Belgacom Forum IS16/48/80/160...
- Page 2 User guide Thank you for choosing one of our IDS, range of telephones, and for your confidence in BELGACOM. Your digital telephone offers you all the latest design features for really user-friendly communication. Your easy to use, telephone offers you:...
- Page 3 Symbols used in the documentation Actions, events Audio keys Press. Loudspeaker (IDS 260). Lift receiver. Loudspeaker (IDS 210). Hang up. Hands free. Text on blue Description of an action Adjustment “reduce". background. or context. Indicates result of action. Adjustment “increase". Display Other fixed keys Partial view of display.
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Page 4: Table Of Contents
Contents Getting to know your telephone ......... p. 4 Making a call ................p. 7 Making or receiving a call, temporarily storing a number... Handling several calls............. p. 15 Making or receiving a second call during a conversation, transferring a call, switching between two calls, three-way conference, placing an internal or outside call on hold... -
Page 5: Getting To Know Your Telephone
Getting to know your telephone Guide key: to check or modify your programming Display Identifying the terminal Comprises several pages you are on. giving information on the current call. Modifying the value assigned to a key. Definition of fixed key functions. Terminating a call or programming. - Page 6 Getting to know your telephone Programmable keys and icons To make a call, activate a service or manage your calls. Each key has a corresponding icon: Line icons Incoming call (flashing). Call in progress. Call on hold. Call on common hold. Function icons Function active.
- Page 7 Getting to know your telephone Programmable keys and LEDs Display These keys are either line keys, Comprises several pages with corresponding LEDs, giving information on the current call. or function keys. Line LEDs Call in progress. Incoming call (flashing). Callback (flashing). Call on hold (flashing).
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Page 8: Making A Call
Making a call Making or answering a call without lifting the receiver (hands free)*..........................p. 8 Making an outside call......................p. 8 Making an internal call ......................p. 8 Calling an internal correspondent by name (company directory) ......................... p. 9 Calling from your personal directory ................ -
Page 9: Making Or Receiving A Call
Making a call Making or answering a call without lifting the receiver (hands free)* you are in hands free mode line key (internal number terminate or external) called your call During a conversation, you can lift the receiver without terminating the call. Go into hands free mode: Answering a call in hands free mode: during a conversation... -
Page 10: Calling An Internal Correspondent By Name (Company Directory)
Making a call Calling an internal correspondent by name (company directory) proposes a name and the corresponding number first letters of your correspondent's name If name is OK: make the call If name is not OK: you can refine the search by adding more characters to the search name or by consulting the various proposals: to show the next or previous name to show supplementary information... -
Page 11: Calling From Your Personal Directory
Making a call Calling from your personal directory* the system automatically dials the number directory number required (0 to 9) *To programme your directory, see page 37. On IDS 210 telephones: use the preprogrammed key IDS 210 to access your personal directory: Calling from the common directory Your terminal has access to a common directory of outside numbers. -
Page 12: Temporarily Storing A Number To Call Again
Making a call Temporarily storing a number to call again the number called number remains stored does not reply until another number is recorded before “Temporary number" hanging up programmed key Redialling the stored number: “Temporary number" programmed key On IDS 210 telephones: use the preprogrammed key IDS 210 to access your personal directory: Requesting automatic callback if internal number is busy... -
Page 13: Dtmf Dialling
Making a call DTMF dialling (voice server, automatic switchboard or consulting recorded messages) during All digits dialled a conversation are sent in DTMF. same key “DTMF End to End" to cancel programmed key or function code The function is automatically cancelled when you hang up. Making an ISDN call screen shows number dialled... -
Page 14: Activating The Loudspeaker During A Conversation (Receiver Lifted)
Making a call Activating the loudspeaker during a conversation (receiver lifted) during a conversation activate adjust volume deactivate loudspeaker (7 levels) loudspeaker Mute, so that your correspondent cannot hear you* You can hear your correspondent but he/she cannot hear you: LED corresponding during a conversation to key lights up... -
Page 16: Handling Several Calls
Handling several calls Making a second call during a conversation ............p. 16 Answering a second call during a conversation............. p. 16 Transferring a call ........................p. 17 Switching between calls (Broker call)................p. 17 Three-way conference with internal and/or external correspondents (conference)............p. 17 Placing a call on hold (hold).................... -
Page 17: Making Or Receiving A Second Call During A Conversation
Handling several calls Making a second call during a conversation during a conversation number name line key of second of second correspondent correspondent the first call is placed on hold directory number required (0 to 9) To cancel your second call and recover the first: line key for which icon is flashing If you make an error, hang up: your telephone will ring... -
Page 18: Transferring A Call
Handling several calls Transferring a call To transfer your call to another number: the first call during a conversation is placed on hold number required If the number receiving the transfer answers: if allowed by system configuration You can also transfer your call immediately, without waiting for the number to answer, using either of the two methods described above. -
Page 19: Placing A Call On Hold (Hold)
Handling several calls Placing a call on hold (hold) Exclusive hold: During a conversation, you wish to place the call on hold and recover it later, on the same telephone. Recover the call on hold: your call is placed on hold line key line key corresponding to icon... -
Page 20: Getting Information About Camped-On Calls
Handling several calls Getting information about camped-on calls Another call is received: during a conversation, call is automatically you hear a beep placed on hold beep identity shown briefly You wish to take the call immediately: first call is automatically placed on hold line key corresponding to icon... -
Page 22: Group Operation
Group operation Receiving supervised call ringing..................p. 22 Answering a general bell ...................... p. 22 Filtering your calls........................p. 22 Call pick-up............................ p. 23 Answering briefly in place of the operator..............p. 23 Monitoring calls to other terminals.................. p. 23 Hunting groups.......................... -
Page 23: Receiving Supervised Call Ringing
Group operation Receiving supervised call ringing To receive the special ringing for calls to another number: “Supervised call ringing" same key programmed key to cancel This service must have been programmed by your installation technician. Answering a general bell When the operator is absent, outside calls to the operator are indicated by a general bell. -
Page 24: Call Pick-Up
Group operation Call pick-up You hear a telephone ringing in an office where no-one can answer. If authorised, you can answer the call on your own telephone. If the telephone ringing is in your own pick-up group: “Group call pick-up" programmed key or function code If the telephone ringing is not in your pick-up group:... -
Page 25: Hunting Groups
Group operation Hunting groups Hunting group call: Certain numbers can form a hunting group and can be called by dialling the group number. Temporary exit from your hunting group: “Hunting group out" your programmed key group number or function code Return into your group: “Hunting group in"... -
Page 26: Sending A Written Message To An Internal Correspondent
Group operation Sending a written message to an internal correspondent number first message called in list (27) scroll through the messages read change number send exit from all messages language of message selected mail service of message required message If selected message has to be completed: enter erase send... -
Page 27: Sending A Message To Your Broadcast Group
Group operation Sending a message to your broadcast group A message not requiring an answer can be broadcast on the loudspeakers within your broadcast group: speak, you have 20 seconds number of broadcast group The message will only be broadcast on terminals not in use and which have a loudspeaker. - Page 28 While you are away When you return Selecting calls to be diverted....................p. 28 Diverting calls to another number (immediate diversion)........p. 28 Diverting calls to a recorded message ................. p. 28 Diverting calls to your pager ....................p. 29 Forwarding your calls from the receiving terminal (“Follow me")....
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Page 29: While You Are Away - When You Return
While you are away - When you return Selecting calls to be diverted When a diversion is applied, you can select the types of call to be diverted: outside, internal, all. message “4-Div" is displayed set “7-ExtLoc” (consecutive presses) divert internal divert divert apply... -
Page 30: Diverting Calls To Your Pager
While you are away - When you return Diverting calls to your pager Callers will thus be able to contact you while you are moving around the company: diversion is acknowledged “Divert to paging" programmed key or function code message “4-Div" diversion is displayed is acknowledged... -
Page 31: Diverting All Group Calls
While you are away - When you return Diverting all group calls You can divert all your group calls to another internal number: diversion is acknowledged “Divert group calls" number programmed key receiving or function code diversion Cancelling all diversions acknowledgement of cancellation of diversion is displayed. -
Page 32: Do Not Disturb
While you are away - When you return Do not disturb You can make your terminal temporarily unavailable for all calls. “Do not disturb" message is displayed “Do not disturb" programmed key or function code message “4-Div" is displayed Consulting recorded messages The LED and the green LED on your telephone indicate that messages have been received:... -
Page 33: Consulting Written Messages
While you are away - When you return Consulting written messages The LED and the green LED on your telephone indicate that messages have been received: number of messages received name of first person is displayed to call back is displayed number of sender of message is displayed display date... -
Page 34: Managing Your Charges
Managing your charges Charging your calls directly to business accounts ........... p. 34 Finding out the cost of an outside call made for an internal user from your terminal ........................p. 34 Charging the cost of an outside call to your company ........p. 34... - Page 35 Managing your charges Charging your calls directly to business accounts You can charge the cost of your outside calls to business account numbers. “Business account code" number programmed key of business or function code account Adding or changing a business code during a call: “Business account code during call"...
- Page 36 Customising and adjusting your telephone Programming your personal code ................... p. 36 Adjusting your ringer........................ p. 36 Adjusting display and icon brightness ................p. 36 Selecting language........................p. 37 Changing the value assigned to a key on your terminal ........p. 37 Programming your personal directory................
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Page 37: Programming Your Personal Code
Customising and adjusting your telephone Programming your personal code The default code for your terminal is 0000. This code enables you to lock your telephone (see p.40). message “1-Passwd" is displayed old code new code apply (4 digits) (4 digits) Each code digit is represented by an asterisk. -
Page 38: Selecting Language
Customising and adjusting your telephone Selecting language message “1-Passwd" is displayed “4-Lang” (consecutive presses) select language apply (keys 1 to 4) Changing the value assigned to a key on your terminal To change the parameter: number and function current value of key of selected key is displayed are displayed... -
Page 39: Programming An Appointment Reminder
Customising and adjusting your telephone Programming your personal directory (continued) IDS 210 On IDS 210 telephones: directory number current name erase enter (0 to 9) is displayed current name new name current number erase internal or apply is displayed current number outside number to be recorded * Enter a name: the keys on the numeric keypad also have letters... -
Page 40: Identifying The Terminal You Are On
Customising and adjusting your telephone Programming an appointment reminder (continued) At the programmed time, your telephone rings: to acknowledge If you are in conversation, the display flashes, a tone is sent and you will hear a beep. After three unanswered calls, a temporary callback request will be cancelled but a permanent callback request will remain in memory. -
Page 41: Locking Your Terminal
Customising and adjusting your telephone Locking your terminal This service enables you to prevent any outside calls from being made and prevent any changes to the programming of your terminal: “Locking/unlocking" personal lock unlock programmed key code number your your or function code (4 digits) terminal... -
Page 42: Glossary
Glossary ANSWERING A NIGHT CALL: This service enables you to answer a call indicated by a general bell. BROKER CALL: Function enabling the user to switch back and forth between several simultaneous calls. CALL TRANSFER: Function enabling a call to be transferred to another telephone within the system. COMMON DIRECTORY: This directory contains all the directory numbers available to system users. - Page 43 Glossary INTRUSION: This service is used to speak to a correspondent that you wish to contact, when the correspondent's line is busy. ISDN: Integrated Services Digital Network. LINE KEY: Key pressed to obtain a line. MANAGER/SECRETARY: Specific services (filtering, diversion) provided between a manager's telephone and a secretary's telephone.
- Page 44 Index / display keys Absent: • leaving a message for internal callers..................p. 31 • consulting written messages left while you were away ..........p. 32 Automatic callback (requesting automatic callback by your internal correspondent whose line is busy) ............p. 10 Beep: •...
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Page 45: Index
Index Directory: • calling from your personal directory ..................p. 9 • calling from the common directory..................... p. 10 • programming your personal directory ..................p. 37 Display (adjust brightness)......................... p. 36 Diversion: • cancelling all diversions ........................p. 30 •... - Page 46 Index Identity: • identifying the terminal you are on ..................... p. 39 • hiding your identity ..........................p. 12 Intercom (receiving a call in intercom mode) ................. p. 11 Intrusion (in an internal conversation)..................p. 19 ISDN (making an ISDN call)......................p. 12 Keys (changing the value assigned to a key) .................
- Page 47 Index Operator: • temporarily answering instead of the operator..............p. 23 Parking (placing an external call on hold) ................p. 18 Pick up (a call on another terminal) ..................... p. 23 Placing a call on hold: • placing an external call on hold (parking) ................p. 18 •...
- Page 48 The Belgacom IDS digital range: 4 terminals, connection units, control modules The best digital telephone: • 24 programmable keys; multi-line, • context information and actions (wide display) • navigator and keys corresponding to display, • loudspeaker and hands free, • easy-to-use receiver, •...
- Page 49 The most efficient digital telephone: • 8 programmable keys; 2 lines, • correspondent's number or name (display) • message indicator light, • loudspeaker, • compact & wall-mounted. Option : • external connection units. The simplest digital telephone: • 8 memory keys; single line, •...
- Page 50 NL 0800 22 500 UK 0800 44 500 Gratis 3AK 19032 BTAB Ed. 01...
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