Using The Telephony Toolbar - Polycom 335 Quick Reference Manual

3. Download & Configure the Telephony Toolbar
The Business VoiceEdge Unified Communication package includes a Telephony Toolbar that is fully integrated with Microsoft
The Telephony Toolbar resides in Microsoft Outlook and Internet Explorer
Web page, as well as advanced feature control and setup.
Downloading the Telephony Toolbar:
• Visit business.comcast.com/bveportal, login with your credentials, and then click "downloads", then click "Telephony Toolbar" to run the exe.
Configuring the Telephony Toolbar:
• Click the "Options" button from the Toolbar.
• Click the "Account" icon.
• Enter your username and password found in your Toolbar Credentials email, check the "Save Username and Password" boxes and click "OK".
• Click the "Connection" icon and confirm the following URL is in the Hosted Address field: http://bve-web.wdv.comcast.net. Also confirm that the Port Field displays 2208.
Then click "Apply" and "OK".

Using the Telephony Toolbar

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1. Connect: This button is red if you are not logged in; click to automatically log in.
2. Options: Pre-configured general connection settings; where you enter login
during initial setup.
3. Services: Configure incoming call control features and/or voice messaging.
4. Be Anywhere: Set up one number that rings all your phones; use the Be
Anywhere voice portal to make and place calls using your office line while you are
mobile.
5. Remote Office: Enable a remote location to act as your work phone.
6. Call Forwarding Always: Turn on/off the ability to send calls directly to a
specified phone number.
7. Call Forwarding No Answer: Turn on/off the ability to forward all incoming
calls to a specified phone number if your phone isn't answered.
Call Controls
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1. Dial Contact: Click to dial an Outlook contact's business, home or
mobile phone number.
2. Dial Other: Displays the last 10 dialed numbers for quick selection.
3. Answer: Answer a call.
4. Hold: Place a call on hold.
5. Voicemail: Dial voicemail.
Business VoiceEdge Mobile Phone App
The Business VoiceEdge Mobile App integrates the Business VoiceEdge phone with your iPhone or Android. Download from the App Store or Google Play.
Note: You must have a Business VoiceEdge Unified Communication seat to use this application, and you will need your login credentials.
Resources
Visit business.comcast.com/getstarted for additional resources, including the link to the Business VoiceEdge portal where you can manage your individual features.
Please contact your technical admin for assistance with individual features or to manage group features such as Auto Attendants, Hunt Groups and call routing.
© 2013 Comcast. All rights reserved.
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and allows for click-to-dial functionality from existing Outlook contacts or from phone numbers on a
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8. Call Forwarding Busy: Turn on/off the ability to forward all incoming calls if
you are on a call.
9. Do Not Disturb: Turn on/off the ability to send calls directly to voicemail (busy
greeting).
10. Speed Dial: Dial from the speed dial directory.
11. Call History: View missed, dialed and received calls.
12. Personal Directory: Access your personal directory.
13. Group Directory: Access the company-wide group directory.
14. Search: Enables you to search for a previously searched user/contact directly or
to specify an ad hoc user/contact query.
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6. Transfer: Transfer a call to another extension.
7. 3-Way: Initiate a 3-way conference call.
8. End: Terminate a call.
9. Call Line: When a call is placed or received, the call line selector will
automatically select a call and provide the name of the party (if available).
Outlook and Internet Explorer
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