Trouble Shooting - Russell Hobbs RHWM712 Instruction Manual

Trouble shooting

All repairs to your machine should be carried out by a qualified engineer or contact Product
•
Care on 0845 208 8750.
Before contacting a qualified engineer or Product Care, please see if the problem your machine
•
has developed can be solved with the help of the below:
Fault
Your appliance does
not discharge water.
Your appliance
vibrates.
Your appliance does
not start.
For Customer Services & Spare Parts please call 0845 208 8750
Opening times: Monday - Friday 8am – 6pm & Saturday 9am – 1pm
Possible cause
Outlet hose is clogged or twisted.
•
Pump filter clogged.
•
Laundry settled in the machine
•
unevenly.
The feet of your machine have not
•
been adjusted correctly.
Transportation screws have not been
•
removed.
Your machine is under-loaded with
•
laundry or laundry settled unevenly.
Your machine is overloaded with
•
laundry or laundry settled unevenly.
Your machine rests on a hard surface.
•
It is not plugged in.
•
The fuse has blown.
•
Electricity cut - off.
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Start/pause button not pressed.
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Programme dial 'stop' position.
•
The machine door is not completely
•
closed.
www.productcareuk.com
or visit us at
Removing methods
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Check the outlet hose, then
either clean or untwist.
Clean the pump filter.
Spread your laundry in the
machine evenly.
Adjust the feet on your
machine.
Remove transportation screws.
This will not stop the operation
of your machine.
Do not overload the appliance
more than the amount
recommended and settle the
laundry in the machine evenly.
Prevent your machine from
resting on hard surfaces. (sides
and rear)
Plug the machine in.
Replace the fuse.
Check mains power.
Press the Start/pause button.
Switch the programme dial to
the desired position.
Close the machine door.