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Troubleshooting
To avoid risk of electrical shock, personal injury, or death, disconnect power before servicing, unless testing
requires it.
Diagnostic Codes
Diag.
Description
Code
1
No Drain
the Low level
before a spin
The lid fails
2
to unlock
3
No Fill
The lid fails
4
lock after 11
to lock
Continuous
unbalanced
5
circuit. Out
of balance
(During spin
circuit
Locked rotor
Locked
is still locked
6
Rotor forcing
a shut down.
level Sensor
Water level
8
sensor fault.
Unbalance
or cabinet hit
detected
during final
Less than 500
spin, which
rpm due to an
10
prevented
the spinner
from
exceeding
500 rpm
16023174
!
Trigger
Action to be
taken
The water
Go to "Will Not
level fails to
Drain"
drop below
Troubleshooting
Section
Lid failed to
Go to "Will Not
unlock after
Unlock"
multiple
Troubleshooting
attempts
Section
Go to "No Water
Total fill 14
Fill"
minutes
Troubleshooting
exceeded.
Section
Go to "Will not
Lid failed to
unlock"
Troubleshooting
attempts
Section
See section
Go to "Wet
for unbal.
Clothes"
loads.
Troubleshooting
Section
only)
Go to "Motor
Control Board
after 10
Output Test"
attempts.
Input signal
from water
is out of
Displays "LE" Go to
range,
"No water fill
Washer will
troubleshooting".
beep and
pause the
wash cycle.
Go to "Wet
Clothes"
unbalanced
Troubleshooting
load.
Section"
WARNING
Diag.
Description
Code
Will not
remember
11
machine
settings
15
Stuck Key
High speed
not achieved
16
due to
torque.
The lid was
not opened
17
after
completed
wash cycles.
Detected lid
lock switch
open during
18
cycle when
not
expected.
Detected lid
switch open
22
during cycle
(when not
paused).
Lid is locked
23
at start of
cycle
8
Trigger
Action to be
taken
Go to "Clear
diagnostic codes"
Disconnect and
reconnect the
Difficulty in
washer power cord
reading
at power supply
memory
outlet.
If condition still
exists, replace
machine control
board.
Detected a
Go to "Membrane
key pressed
Pad Check"
more than 75
Check connection
seconds. The
of keypad to control
key is
board.
assumed to
Replace console if
be stuck.
necessary.
Speed less
Go to "Wet
than 400 rpm
Clothes"
during a main
Troubleshooting
wash cycle.
Section"
Customer may have
Did not sense
lid open after
tried to repeat wash
the last three
cycle without
opening the lid. Go
completed
cycles.
to "Lid Lock Test"
Check for loose
wire connections.
Clear the diagnostic
code and recheck;
if reoccurs, perform
Open lid lock
switch with
Diagnostic
motor
Motor/Motor
running.
Control Board test
Check for faulty
motor relay on the
machine control
board.
Detected lid
Go to "Lid Lock
sensor switch
Test"
open and the
Troubleshooting
lid locked
Section
switch locked.
Lid lock is
Go to "Will Not
locked and a
Unlock"
user tries to
Troubleshooting
start a cycle.
Section
©2005 Maytag Services
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