Chapter 10: Troubleshooting; Vessraid Is Beeping - Promise Technology VessRAID 1000i series Product Manual

Chapter 10: Troubleshooting

This chapter covers the following topics:
• VessRAID is Beeping (below)
• LEDs Display Amber or Red (page 346)
• CLU Reports a Problem (page 351)
• WebPAM PROe Reports a Problem (page 353)
• LCD Panel Reports a Problem (page 357)
• Viewing a Report from OPAS (page 357)
• Event Notification Response (page 359)
• Critical & Offline Disk Arrays (page 372)
• Incomplete Array (page 375)
• Physical Drive Problems (page 376)
• Enclosure Problems (page 378)
• Connection Problems (page 381)
• Browser Does Not Connect to WebPAM PROe (page 384)
• Unsaved Data in the Controller Cache (page 386)

VessRAID is Beeping

VessRAID's alarm has five different patterns, as shown below.
Figure 1. Audible alarm sound patterns
1x
1
.25s .25s .25s
2
.25s .75s .25s
3
.25s .5s .25s
4
.25s .25s .25s .5s .25s
5
When you first power-up the VessRAID, it beeps twice to show normal operation.
The audible alarm sounds at other times to inform you that the VessRAID needs
attention. But the alarm does not specify the condition. When the alarm sounds:
• Check the front and back of VessRAID for red or amber LEDs, as described
above.
.75s .25s 2.5s
.75s .25s 1s
6s
.25s 1.25s .25s
s
345
2x
3s