Winnebago 2004 Itasca Sunstar Owner's Manual page 12

warranty which Volkswagen should pay for in part or in
whole, please call us at
should provide the vehicle identification number of the
vehicle, the mileage,
explanation of why you believe that the repair should be
performed free of charge. Your request should be
accompanied by all available maintenance and repair
records which you have retained. A Customer Advocate will
review your request and advise you of Volkswagen's
decision.
Product Service Publications
Volkswagen monitors product performance in the field and
regularly sends to dealers the latest service information. Now you
too can get these bulletins.
Bulletins cover a wide variety of subjects: the proper use and
care of your vehicle, costly repairs; inexpensive repairs or
adjustments which, if done early, may avoid costly future repairs.
Some bulletins describe repairs about new or unexpected
conditions. Others describe improved repair procedures or parts
improvements. All of this information can help a qualified
mechanic better service your vehicle.
Most bulletins apply to conditions affecting a small number of
vehicles. Your authorized Volkswagen dealer may have to
determine if a specific bulletin applies to your vehicle.
You can order any or all of these bulletins direct from Volkswagen
or consult them at a Volkswagen dealer. You can purchase a
subscription to bulletins and receive them as they are issued or
you can order individual bulletins. Your Volkswagen dealer has a
current index which is necessary to identify and order individual
bulletins.
1-800-822-8987. Your request
maintenance history and
Caution
These bulletins are intended for qualified technicians. They are
an not meant for the CASUAL do-it-yourselfer. Qualified technicians
have the equipment, tools, safety instructions, and know-how to
do a job properly and safely. Improperly performed repairs or
maintenance can adversely affect the safety of your vehicle,
possibly leading to accident or injury. They may also impair the
economy, durability or reliability of your vehicle and may void the
warranty of your vehicle. If you are not sure that you can perform
a job properly and safely, you should not risk trying to do so.
How to Order an Index
You may also order an index of bulletins directly from
Volkswagen. Indexes are published quarterly and updated
cumulatively. When you order an index we will send you the most
current. For the current model year you may want to wait for the
last index of the model year to know what was published. Some
bulletins pertaining to particular models and model year may be
published in a later year's index. To order an index, call us toll-
free at 1-800-544-8021. Listen to the recording and leave your
name, address, vehicle make and model year. The index is free
of charge. Additional order forms are available at your
Volkswagen dealer.