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TROUBLESHOOTING
Your appliance does not work
The food is not cooked
Some of the food is not cooked
The water overflows/foams
Loud buzzing noise
Your yoghurt will not set
The screen shows "ERR"
If you cannot identify the cause of the problem, contact our Customer Care department for details
of your nearest Magimix approved after-sales service agent.
If your appliance is faulty, consult a Magimix approved after-sales service agent.
You must never dismantle your appliance yourself.
!
14
14
14
Problems
Solutions
• Plug in your appliance and check your
power cord connections.
• If the food is too thick, extend the cooking
time or cut into smaller pieces.
• The basket may be too full. Avoid
overloading it.
• There is too much water in the water tank,
so use less.
• Fish can make the water foam.
• Safety alert: the steamer is empty or has
boiled dry.
• Fill the water tank.
• Check your the
setting
• Use whole milk
• Follow the quantities (1 litre + 1 yoghurt
for 9 pots)
• Use a fresh starter. If you have been using
homemade yoghurt, try shop-bought
yoghurt instead
• Do not move the steamer during the
cooking time
• Increase the cooking time
• Unplug your appliance, let it cool and
plug it again.
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