SATO s84ex Operator's Manual page 226

6 Troubleshooting
Error
No. Message
Print head error
11
Memory write error
Printer memory:
USB memory:
12
SD card write error
224
S84-ex/S86-ex Operator Manual
LED/Buzzer
Lights red. The print elements are
worn out.
One long beep.
To clear the error:
Power off or change
the head check
conditions.
The print head is
damaged.
Flashes red. The USB memory is
disconnected while
One long beep. writing.
The copy area in the
To clear the error:
memory is not sufficient.
Power off the printer.
Writing to the memory
fails.
The USB memory is not
formatted.
Flashes red. The SD card is not
connected.
One long beep.
The SD card is not
connected correctly.
To clear the error:
Power off the printer. The SD card is
disconnected while
writing.
The SD card read/write
fails.
The SD card is not
formatted.
The SD card is write-
protected.
Cause Countermeasure
Change print head check
conditions to only check
for missing elements in
barcodes and try to adjust
missing elements to white
bars.
Refer to
More Information about
Head Check Function
for details.
Replace the print head.
Refer to
Replacing the Print
Head for details.
Connect the USB
memory.
Make sure that the
memory has sufficient
copy area.
Replace the memory.
Format the USB memory
in the memory mode.
Refer to
Memory Mode
Connect the SD card.
Connect the SD card
correctly.
Connect the SD card.
Replace the SD card.
Format the SD card in the
memory mode.
Refer to
Memory Mode
Release the write-protect
of the SD card.
Section 6.1.2
Section 7.7.1
Section 4.2.11
for details.
Section 4.2.11
for details.