Troubleshooting Guide - Philips VARI-Lite VL4000 User Manual

Troubleshooting Guide

If a problem is suspected, first try recalibrating the luminaire to prompt an error message. The chart
below provides possible causes and remedies for various error messages and/or symptoms.
CAUTION: Some troubleshooting is included for reference only. Performing remedies may void
product warranty. Refer to the Vari-Lite Limited Warranty card included with the product.
Message Symptom
Lamp Lamp does not strike
Power upon start-up
Douse
n/a Lamp douses frequently
n/a Lamp will not strike
n/a Luminaire behaves
oddly
n/a Luminaire does not
power up
n/a Self tests will not run or
software download does
not work from luminaire.
n/a No response to DMX
data
n/a Erratic control of lumi-
naire
02.97 04.000 1 D
T
Table A-2: Troubleshooting Guide
Description
Lamp Off option is config-
ured
Lamp Douse
Lamp Strike Failure
DMX Map Not Matched
No power
DMX Data Input
DMX Failure
DMX Termination
03 Feb ru ary 201 5
ROUBLESHOOTING AND
Possible Cause/Remedy
- Reconfigure lamp startup option in Lamp config
menu.
Fan failure...
- check head and enclosure fans for proper
operation.
Ballast overheating...
- operating within the specified ambient
temperature?
- check enclosure vents for debris / dirt.
- check fan settings in menu.
- check enclosure fans for proper operation.
NOTE: Upon initial power up, ballast fans will run for
a few seconds and then operate as needed.
Enclosure vents must be clear of debris and dirt to
allow proper airflow.
Lamp cutout switch disengaged...
- check lamp cutout switches at lamp box and fan
ducts.
Bad lamp...
- replace lamp.
Low input voltage...
- check input power (must be 200 to 240 VAC).
Console library not set correctly...
- check console library matches DMX map of
luminaire.
Circuit not energized...
- verify circuit breaker (at source) is turned on.
Not plugged in...
- ensure A/C cable is connected to power source.
Detecting DMX data...
- disconnect DMX input cable.
DMX connector disconnected...
- check DMX DATA IN connection.
No DMX termination or termination not correct...
- check for DMX terminator.
- Luminaire DMX address does not match console
patch.
A
M
AINTENANCE
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