Troubleshooting - Kodak PROFESSIONAL ML-500 User Manual

Troubleshooting

Troubleshooting
Error Message or Problem
Message indicates that the ML-500 is out of
ribbon
No source folder appears during port monitor
installation
Image Too Large
Image Too Small
Offset Too Large
Incompatible File Format
Invalid Color Management Profile
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Contents
Check the following (Refer to the ML-500 Operator's Guide):
✔ Is the platen assembly screwed in completely?
✔ Is the ribbon installed properly?
✔ Is the ribbon wound properly?
✔ Is the paper threaded properly over all of the rollers?
You must run the Print Server application before installing the port
monitor. Verify that a Source folder has been created
(see page 44) before installing the port monitor.
The print job is wider than 8.533 in. / 21.67 cm. and/or longer than
37 ft / 11.2776 m and will not fit on the page even if the offset is set
to zero.
The print job is less than 150 lines (1/2 in. / 1.27 cm.) long.
The print job is wider than the paper width but it would fit if the
offset was smaller.
Image file must be in one of the following formats: JPEG (*.jpg),
TIFF (*.tif), Rosetta (*.ros).
A color management profile is corrupt or otherwise unusable.
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Index
Reason for Error
124