Troubleshooting; Setup Troubleshooting - Kodak verite 55 plus Extended User Manual

Troubleshooting

You can correct most problems by yourself. If you need additional help, the KODAK Solutions Center offers the most up-to-date driver, manuals,
the latest FAQs and troubleshooting tips. Visit our website at

Setup troubleshooting

Incorrect language appears on the display
Power button is not lit
Software did not install
English
www.kodakverite.com/support
Change the language selection during initial setup
– During initial setup, and every time you reset the unit to factory default settings, you will be
asked to select a language.
– Factory default
»
Refer to "Restore Factory Default" on page 46.
Select a different language after initial setup
In case the wrong language was set during initial setup, you can still change the language
settings of the unit.
»
Refer to "Language" on page 43.
• Press (Power)
Make sure the unit is on by pressing
• Disconnect and reconnect the AC plug
1
Disconnect the AC plug from the AC outlet for 30 sec.
2
Connect the AC plug to an AC outlet that other electrical
devices have been using or check this outlet with another device.
3
If the (Power) LED is not On, press
If you encountered problems while installing, or if the unit does not appear in the list in the printers folder
or as the unit option when sending a print job, you can try uninstalling and reinstalling the software.
Make sure your operating system is supported
The following operating systems are supported:
Microsoft® Windows®
OS Version
Windows® 10 Windows® Server 2012
Windows® 8.1 Windows® Server 2008
Windows® 8 Windows® Vista
Windows® 7
Apple Mac OS
OS Version
OS X v10.11 OS X v10.9
(El Capitan) (Mavericks)
OS X v10.10 OS X v10.8
(Yosemite) (Mountain Lion)
Linux
OS Version
Debian 8.0 Ubuntu 14.04 LTS
Check that your computer meets the minimum system requirements listed on the printer box.
• Check the USB connection
1
Check the USB cable for any obvious damage. If the cable is damaged, use a new one.
2
Firmly plug the square end of the USB cable into the back of the unit.
3
Firmly plug the rectangular end of the USB cable into the USB port of your PC.
The USB port is marked with the USB symbol.
• Reconnect the power supply
1
Press (Power) to turn the unit Off.
2 Disconnect the AC plug from the AC outlet.
3
Connect the AC plug to the AC outlet.
4
Press (Power) to turn the unit On.
55
(Power).
(Power).
Processor Browser
Microsoft
Edge (Only
32-bit (x86) or
Wndows 10),
64-bit (x64)
Internet
Explorer®
Processor Browser
Intel® Core™
Safari
Processor
Processor Browser
700MHz (about
Intel® Celeron™ Firefox
or better)
Continued on next page.
USB port
USB 2.0
High Speed or Full Speed
USB port
USB 2.0
High Speed or Full Speed
USB port
USB 2.0
High Speed or Full Speed