Trouble Shooting General - Oce CS4236 User Manual

Trouble Shooting General

Trouble Shooting General
Introduction
This section describes trouble-shooting procedures for the most common issues that can
arise with your scanner.
Please look for a problem description that matches your actual situation.
If found, perform the recommended trouble-shooting procedures before requesting a
service call.
Illustration
How are errors reported on your system
The scanner panel's Error Indicator will blink when the scanner detects an error.
Océ Scanner Agent will report the nature of the error on your screen.
Correcting common errors
1. The actual nature and cause of the error may be reported immediately through a message
on your screen. If not, open Océ Scanner Agent (double-left-click the scanner icon on
your system tray) and select the Status tab to view additional information about the error.
2. The information on your screen may include instructions and actions to remedy the
error. Follow the instructions on your screen.
3. Look for a description of the error and remedy in this users guide's trouble shooting
section. Follow the instructions provided.
See
'Problems Related to Scanner Installation' on page 83
'Problems Related to Operation of the scanner' on page 85
'Problems Related to Scanning Results' on page 86
'Problems Related to Océ Copy Easy' on page 87
82 Chapter 10 - Trouble Shooting