Other Issues - Samsung H5500series E-Manual

Other Issues

The Problem
The TV is hot.
The picture won't
display in full screen.
The "Mode Not
Supported" message
appears.
The Subtitle item in the
TV menu is grayed out.
The TV smells of plastic.
Signal Information
The
Self
option under
Diagnosis
isn't activated.
The TV is tilted to the
side.
Broadcasting
The option
has been deactivated.
The settings are lost
after 5 minutes or every
time the TV is turned off.
There is an intermittent
loss of audio or video.
There are small particles
on the TV's bezel.
The PIP menu is not
available.
Watching TV for an extended period of time causes the panel to generate heat.
The heat from the panel is dissipated through internal vents running along the
top of the TV. The bottom, however, may feel hot to the touch after extended
use. Children watching TV need constant adult supervision to prevent them from
touching the TV. This heat, however, is not a defect and does not affect the TV's
functionality.
HD channels will have black bars on either side of the screen when displaying
upscaled SD (4:3) content.
Black bars will appear at the top and bottom of the screen when you watch
movies that have aspect ratios different from your TV.
Adjust the picture size options on your external device or set the TV to full
screen.
The output resolution of the attached device is not supported by the TV. Check
the supported resolutions of the TV and adjust the external device's output
resolution accordingly.
You cannot select the
to the TV via HDMI or Component connections. To view subtitle, turn on the
external device's subtitle function.
This smell is normal and will dissipate over time.
Verify that the current channel is a digital channel.
Signal Information
The
Remove the base stand from the TV and reassemble it.
Broadcasting
is only available when the
Broadcasting
The menu cannot be accessed while watching TV using a cable
box or satellite receiver.
Broadcasting
Certain menus cannot be accessed while recording or while the
TimeShift operation is in progress.
Use Mode
If the is set to
automatically reset every 5 minutes.
Use Mode (MENU
Change the
Check the cable connections and reconnect them.
Loss of audio or video can be caused by using overly rigid or thick cables.
Make sure the cables are flexible enough for long term use. If you are mounting
the TV to a wall, we recommend using cables with 90-degree connectors.
This is part of the product's design and is not a defect.
PIP
functionality is only available when you are using an HDMI or Component
source.
Try this!
Subtitle
menu if you have selected a source connected
is only available for digital channels.
Source
Store Demo, the TV's audio and video settings are
Support Use
> >
is set to TV.
Mode) to Home Use.