Configuring Softkeys - Mitel 6869i User Manual

Configuring Softkeys

Your 6869i has 12 multi-functional top softkeys and 5 multi-functional bottom softkeys:
• 12 top softkeys: programmable non-state-based softkeys (up to 44 programmable functions)
• 5 bottom softkeys: programmable state-based softkeys (up to 24 programmable functions)
Notes:
• If M680i Expansion Modules are attached to the phone, you can configure up to an additional 16 softkeys on each
M680i Expansion Module.
• If M685i Expansion Modules are attached to the phone, you can configure up to an additional 84 softkeys on each
M685i Expansion Module.
• The 6869i IP phone allows up to 3 expansion modules on each phone. For more information about expansion mod-
ules, see "Model M680i and M685i Expansion Modules"
You can use the Mitel Web UI to configure key functions.
The following table lists the functions you can set on the softkeys and provides a description for each function.
Key Function
None
Line
Speed Dial
Do Not Disturb
BLF
BLF/List
Auto Call Distribution (ACD)
XML
Flash
Sprecode
Park
41-001554-00 REV00 – 10.2014
Description
Indicates the key has no function assigned.
Indicates the key is configured for line use (programmable on the top softkeys only).
Indicates the key is configured for speed dial use.
Indicates the key is configured for Do Not Disturb (DND) functionality.
Indicates the key is configured for Busy Lamp Field (BLF) functionality (programmable on the top softkeys only).
Indicates the key is configured for BLF/List functionality (programmable on the top softkeys only).
(For Sylantro Call Managers)
Indicates the key is configured to allow the Sylantro call managers to distribute calls from a queue to registered IP
phone users (agents) (programmable on the top softkeys only).
Indicates the key is configured to accept an XML application for accessing customized XML services.
Indicates the key is set to generate a flash event when it is pressed. The IP phone generates flash events only when a
call is connected and there is an active RTP stream (for example, when the call is not on hold).
Indicates the key is configured to automatically activate specific services offered by the server. For example, if the
sprecode value of *82 is configured, then by pressing the Sprecode key, *82 automatically activates a service pro-
vided by the call mangager.
Indicates the key is configured to park incoming calls when pressed.
Top Softkeys
on page 175.
Bottom
Softkeys