Receiving Calls; Answering An Incoming Call; Sending An Incoming Call To Voicemail - Mitel 6869i User Manual

Receiving Calls

When a call is ringing at your extension, the inbound callers name, extension, picture ID (if applicable), and incoming
call icon display on the screen. Additionally, the line/call appearance LED flashes quickly for the incoming call.

Answering an Incoming Call

IP Phone UI
• For handsfree operation, press
incoming call.
• Press for headset operation.
• Lift the handset for handset operation.
Note:
The audio mode setting you have selected in Options List > Headset Settings on the IP phone UI determines if the call
goes to handsfree or headset operation. For more information, see the section
If the phone is already connected to a call, pressing the line/call appearance button or Answer softkey for the new
incoming call automatically places the connected call on hold and answers the new call. To reconnect to a party, press
the line/call appearance button for that call or navigate to the call on hold and press the Pickup softkey.
If you cannot answer the call, the caller goes to voicemail (if voicemail has been configured for your extension).
Note:
The key can be used to cancel the call pickup procedure.

Sending an Incoming Call to Voicemail

You can send an incoming call directly to voicemail without answering the call. To do this, press
up the handset. If you are already on the phone your incoming call should go directly to voicemail. Your phone screen
displays a voicemail icon
114
, the Answer softkey, or the line/call appearance button for the
displaying the number of pending messages.
"Audio Mode" on page 48.
without picking