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Motorola DTR Series DTR410 User Manual

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Title Page
Motorola, Inc.
1301 E. Algonquin Rd, Schaumburg, IL
60196-1078 USA
410
®
DTR Series
DTR410
User Guide
6875840M01-A

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  Summary of Contents for Motorola DTR Series DTR410

  • Page 1 ® DTR Series Title Page DTR410 User Guide 6875840M01-A Motorola, Inc. 1301 E. Algonquin Rd, Schaumburg, IL 60196-1078 USA...
  • Page 2: Foreword

    No duplication or distribution of this document or any portion thereof shall take place without the express written permission of Motorola. No part of this manual may be reproduced, distributed, or transmitted in any form or by any means, electronic or mechanical, for any purpose without the express written permission of Motorola.
  • Page 3: Table Of Contents

    Table of Contents Foreword ......................ii FCC Licensing Information ................v Chapter 1 Introduction ................. 1-1 Notations Used in This Manual........................ 1-1 Your DTR Series Radio ........................... 1-3 Getting Started ............................1-4 Menu Icons ............................ 1-4 Status Icons ........................... 1-4 Text Area ............................1-5 Display Options..........................
  • Page 4 Table of Contents Call Alerts ..............................2-4 Sending Call Alerts ........................2-4 Receiving a Call Alert........................2-4 Text Messaging ............................2-5 Receiving a Message........................2-5 Reading from the Inbox........................2-5 Replying to a Received Message ....................2-6 Sending a Text Message ....................... 2-7 Composing a Message Using the Mini Keyboard ................
  • Page 5 Cloning Using the Cloning Cable......................6-1 Cloning by Sending a Contact ......................... 6-3 Chapter 7 Troubleshooting..............7-1 Chapter 8 Motorola Limited Warranty for the United States and Canada ................. 8-1 What Does this Warranty Cover?......................8-1 Products and Accessories ......................8-1 Exclusions............................8-1 Software............................
  • Page 6 February 2008 6875840M01-A...
  • Page 7: Fcc Licensing Information

    Read this manual carefully and make sure you know how to properly operate radio before use. Changes or modifications not expressly approved by Motorola may void the user’s authority granted by the FCC to operate this radio and should not be made. To comply with FCC requirements, transmitter adjustments should be made only by or under the supervision of a person certified as technically qualified to perform transmitter maintenance and repairs.
  • Page 8 Notes February 2008 6875840M01-A...
  • Page 9: Chapter 1 Introduction

    The DTR Series radios provide cost-effective communications for businesses such as retail stores, restaurants, schools, construction sites, manufacturing, property and hotel management, and more. Motorola business two-way radios are the perfect communications solution for all of today’s fast-paced industries.
  • Page 10 Introduction: Notations Used in This Manual Your model number is shown on the radio lens above the display, and tells you the following information: DTR Features DTR 410 PublicGroups Up to 25 (20 default) Available PublicGroup Scan Up to 5/Channel PrivateCall SMS Messaging 10 Quick Notes (20 available)
  • Page 11: Your Dtr Series Radio

    Introduction: Your DTR Series Radio Your DTR Series Radio Antenna Volume Controls Audio Jack Connect audio accessories Push-to-Talk (PTT) Button Option Keys Use to select display options Home Key Use to exit the current menu and return to the idle screen Menu Key Power Button Speaker...
  • Page 12: Getting Started

    The CPS is a licensed Motorola software used to program two-way radios with a unique set of features. In order to use the CPS, you will need the programming cable P/N 0105950U15. Any time your radio is powered on, the display provides you with information and options.
  • Page 13: Text Area

    Motorola batteries are designed specifically to be used with a Motorola charger and vice versa. Charging in non-Motorola equipment may lead to battery damage and void the battery warranty. The battery should be at about 77°F (25°C) (room temperature), whenever possible.
  • Page 14 WARNING: Do not attempt to change or charge the battery in a hazardous atmosphere. To charge the battery, place the battery (with or without the radio) in a Motorola-approved charger. February 2008 6875840M01-A...
  • Page 15: Charging The Radio

    Introduction: Charging the Radio Charging the Radio While the radio is charging, the display lights and the battery status icon flashes to show the status. The battery will charge in approximately 1-3 hours, and battery gauge will show all segments and stop flashing when fully charged.
  • Page 16: Charging A Radio And Battery Using A Multi-Unit Charger

    Introduction: Attaching the Battery Charging a Radio and Battery using a Multi-Unit Charger A Multi-Unit Charger (MUC) is available separately (53960) which will charge up to 6 radios, batteries, or a combination of the two at the same time. When charging a radio in the MUC, the battery icon on the radio display shows the charging status. When charging a battery, the LED in front of the pocket indicates charging status.
  • Page 17: Swivel Belt Holster

    Introduction: Swivel Belt Holster Swivel Belt Holster 1. Slide the bottom of radio into the holster and push the top of the radio against it until it snaps into place. 2. To remove, push the tab located on top of the holster and pull the radio from it. NOTE: In case of loss, please contact your point-of-sale to request replacement part number 53961.
  • Page 18: Entering Text With The Mini Keyboard

    1-10 Introduction: Mini Keyboard Entering Text with the Mini Keyboard If you have attached the mini keyboard correctly and the keyboard bezel is installed on the keyboard base you can begin. Here are some important points to remember when using the mini keyboard. •...
  • Page 19: Standard Yellow Function Green Function

    Introduction: Mini Keyboard 1-11 Standard Yellow Function Green Function Standard Yellow Function Green Function APOSTROPHE " ACCENT < > UP ARROW DOWN ARROW & LEFT ARROW RIGHT ARROW ¡ Å ß Þ Æ ¿ 6875840M01-A February 2008...
  • Page 20: Using Mini Keyboard Key Shortcuts

    1-12 Introduction: Mini Keyboard Using Mini Keyboard Key Shortcuts You can perform most of your radio’s functions using the keys on the Motorola mini keyboard. Radio Key Action Keyboard Equivalent Chooses current left display option Left Option Left Option Key...
  • Page 21: Other Special Characters

    Various accessories are available for use with your radio, including holsters, hands-free accessories, headset accessories, a mini keyboard, and more. To order additional accessories, contact your dealer or call (800) 448-6686. For more information on DTR products, visit the following website at: <http://www.motorola.com/DTR/>. 6875840M01-A February 2008...
  • Page 22 1-14 Introduction: Accessories February 2008 6875840M01-A...
  • Page 23: Chapter 2 General Radio Operations

    Press to turn your radio on. The radio chirps and the display briefly shows Motorola. The display shows the radio Unit ID or Name, current Scroll list setting, time, date, and the available Option key selections. If the radio has been assigned a unique Unit Name, the name will display rather than the Unit ID for both the radio and any Contacts.
  • Page 24: Selecting A Scroll List Contact

    General Radio Operations: Selecting a Scroll List Contact Selecting a Scroll List Contact In idle mode, use to select the desired TalkGroup/Private contact. Press the PTT button for one-touch communication. Viewing a Contact 1. From the main screen, press under Contcs to enter the Contact List. JOE SMITH Security 5:49pm 11/14...
  • Page 25: Receiving And Making Calls

    General Radio Operations: Receiving and Making Calls Receiving and Making Calls NOTE: Your radio must be programmed to be fully compatible with other similar radios in order to fully utilize all radio features. Refer to Chapter 3 - Advanced Radio Operations. Types of Calls Your radio can make and receive different types of voice calls.
  • Page 26: Call Alerts

    General Radio Operations: Call Alerts Call Alerts Sending a call alert lets the recipient know you want to talk to him or her. When you send a call alert, the recipient's radio emits a series of beeps, or vibrates, and displays your Unit Name or ID along with the time and date.
  • Page 27: Text Messaging

    General Radio Operations: Text Messaging Text Messaging Your radio can send and receive short text messages to Private or Group contacts. Your radio must be on and within range to receive text messages. Receiving a Message When you receive a text message, “New Message Received” appears on the display. The sender and group (if applicable) are also indicated.
  • Page 28: Replying To A Received Message

    General Radio Operations: Text Messaging Replying to a Received Message Your radio has a number of pre-programmed Quick Notes available, or the mini keyboard can be used to create a response. Additional Quick Notes can be created and the existing ones modified/ deleted with the mini keyboard by selecting Text Messaging while in Programming Mode.
  • Page 29: Sending A Text Message

    General Radio Operations: Text Messaging Sending a Text Message Your radio can send and receive short text messages to Private or Group contacts, and has several pre-programmed Quick Notes available. The mini keyboard can be used to change, add additional, or delete these messages while in Programming Mode.
  • Page 30: Composing A Message Using The Mini Keyboard

    General Radio Operations: Text Messaging 5. Press under Select to choose the message. The display shows the Contact and the message you want to send Compose Msg To:Jones Mesg:Can you mee View Send 6. To change the Contact you are sending to, press under Change.
  • Page 31: Deleting A Message

    General Radio Operations: Text Messaging 4. Scroll to highlight the Mesg: option. Press under Change. 5. The Mesg: screen appears. Use the mini keyboard to enter your message. Mesg: Done Delete NOTE: The under Delete can be used to erase characters. Holding will delete the entire message.
  • Page 32: Accessing The Main Menu

    2-10 General Radio Operations: Accessing The Main Menu Accessing The Main Menu 1. Press to access the Main Menu. The Main Menu appears. Main Menu Recent Calls Settings My Info Back Select 2. Scroll through the available menu options. Highlight the desired menu option and press under Select.
  • Page 33: Recent Calls

    General Radio Operations: Recent Calls 2-11 Recent Calls This menu lists recent calls received and allows the user to view, alert or delete recent calls on the list. From the Main Menu, scroll to highlight Recent Calls and press under Select. Viewing a Recent Call 1.
  • Page 34: Deleting Recent Calls

    2-12 General Radio Operations: Settings Deleting Recent Calls 1. Scroll to highlight a recent call from the list. 2. Press . The Rec. Call Menu appears. Rec.CallMenu View Delete Delete All Select Back NOTE: View only appears as a menu option for Private calls. 3.
  • Page 35: Setting The Display

    General Radio Operations: Settings 2-13 Setting the Display From the Settings menu, scroll to highlight Display and press under Select. The Display menu appears. From the Display menu, you can adjust the contrast and backlight time. Display Contrast:2 Backlight:10 Back Change Adjusting the Contrast 1.
  • Page 36: Ambient Noise

    2-14 General Radio Operations: Settings Ambient Noise Ambient noise is the ambient noise of the environment the radio is being used in. Therefore, if the radio is being used in a very noisy environment, then the ambient noise level should be set to High. This will lower the mic gain on the radio and thus, reduce the noise from the surrounding environment.
  • Page 37 General Radio Operations: Settings 2-15 Setting the Time 1. From the Clock/Alarm Menu scroll to highlight Time and press under Change. The Time screen is displayed. Time: 20am __ > Done 2. Scroll to select the desired hour. NOTE: Press and hold to fast scroll.
  • Page 38 2-16 General Radio Operations: Settings Setting the Alarm Your radio has an alarm feature that can be set to remind you of a recurring daily event. From the Clock/Alarm menu, scroll to highlight Set Alarm and press under Select. The Set Alarm menu appears.
  • Page 39: Setting The Volume

    General Radio Operations: Settings 2-17 7. After completing the time setting press under Done to complete the setting and to return to the previous menu. Setting the Volume The functions of the various selections are as follows: Ringer: volume level for all data status alerts such as Alert Tones and incoming SMS Messages. Turning Ambient Noise on changes this level to 0.
  • Page 40: My Info

    NOTE: The Unit Name defaults to Unit ID unless it is customized in programming mode using the mini keyboard. My Info Joe Smith 17179869143 Channel 1 Back For more information on DTR products, visit the following website at: <http://www.motorola.com/DTR/> February 20087 6875840M01-A...
  • Page 41: Chapter 3 Advanced Radio Operations

    Chapter 3 Advanced Radio Operations Accessing the Advanced Menu The Advanced features are for managing your Scroll List, Call Forwarding, Remote Disable, Remote Monitor, and Remote Time. From the Settings menu, scroll to highlight Advanced and press under Select. The Advanced screen appears.
  • Page 42: Scan

    Advanced Radio Operations: Accessing the Advanced Menu Scan The Scan feature allows your radio to monitor up to 5 PublicGroups per channel and switch to them when there is activity. Scan is turned On at the factory, but can be disabled by pressing CHANGE and selecting OFF.
  • Page 43: Remote Monitor

    Advanced Radio Operations: Accessing the Advanced Menu Remote Disabling NOTE: Manager Mode must be enabled in order for a user to use this feature. Refer to “ Manager Mode” on page 4-8. Remote Disabling allows a user to remotely enable or disable another DTR Series radio on their channel.
  • Page 44: Remote Monitoring

    1. From the Advance menu, scroll to highlight Remote Time and press under Select. The screen displays a confirmation to start remote time. Start Remote Time? 2. Press under Yes. For more information on DTR products, visit the following website at: <http://www.motorola.com/DTR/>. February 2008 6875840M01-A...
  • Page 45: Chapter 4 Programming The Radio

    Chapter 4 Programming the Radio Program Menu Navigation Chart Display Contacts Scroll List Program Menu Text Messaging** Clock/Alarm Scan Lists Volume Settings Ambient Noise Call Forward** Advanced Radio History to scroll through list Manager Mode* to select display option to exit Program menu Language 6875840M01-A February 2008...
  • Page 46: Entering Programming Mode

    Programming the Radio: Entering Programming Mode Although factory programmed with default PublicGroups, your radio require user-specific programming in order to fully benefit from its digital features. This occurs in a separate programming mode which allows access to modify and add contacts, update existing and add new quick notes, and access manager features such as Remote Disable and Remote Monitoring.
  • Page 47: Adding Contacts

    Programming the Radio: Adding Contacts Adding Contacts 1. From the Program Menu, scroll to select Contacts and press under Select. The Contacts screen appears. Contacts [New Contact] Office Security Select Back 2. Scroll to select [New Contact] and press under Select. The Private screen appears. Private 1 Type:Private Channel:1...
  • Page 48: Channel 1

    Programming the Radio: Adding Contacts Channel Your radio operates using frequency-hopping technology. Each "Channel" is a group of 50 frequencies. Your radio can transmit and receive on up to 10 channels, but Group messages will not be heard unless you are on the same channel. The home icon on the display indicates that your current scroll list setting is on your channel.
  • Page 49: Programming A Unit Id (Private Calls Only)

    Programming the Radio: Adding Contacts Programming a Unit ID (Private Calls Only) The unit ID of a private contact can be read over the air or entered using the mini keyboard. 1. Scroll to select ID and press under Read. The ID screen appears. On other radio press Home 3 times then PTT...
  • Page 50: Selecting Group Only

    Programming the Radio: Adding Contacts Selecting Group Only Selecting Group Only on a radio prohibits the user from initiating PrivateCalls. 1. Scroll to select Group Only and press under Change. The Group Only screen appears. Group Only None Select Back NOTE: A next to an selection indicates the present selection.
  • Page 51: Text Messaging

    Programming the Radio: Text Messaging Text Messaging NOTE: Entering or changing the Quick Notes requires the use of the mini keyboard (53967) which must be attached to the connector on the bottom of the radio. 1. From the Program Menu, scroll to select Text Messages and press under Select.
  • Page 52: Settings

    Programming the Radio: Settings 7. Scroll to select On and press under Select. The display returns to the Advanced menu. Settings The settings for Display, Ambient Noise, Clock/Alarm, Volume, Scroll List, and Call Forward can also be utilized through Programming Mode. Refer to Chapters 2 and 3. Radio History 1.
  • Page 53: Language

    After entering Programming Mode, proceed as follows to change the language. 1. From the Program Menu, scroll to select Settings and press under Select. 2. Scroll to select Advanced and press under Select. For more information on DTR products, visit the following website at: <http://www.motorola.com/DTR/>. 6875840M01-A February 2008...
  • Page 54 4-10 Notes February 2008 6875840M01-A...
  • Page 55: Chapter 5 Programming The Radio With Customer Programming Software (Cps)

    Chapter 5 Programming the Radio with Customer Programming Software (CPS) The CPS is used to program features and various parameters into your radio. For example, you can program all your contacts in a contact list for Private and PublicGroup calls. CPS Set-up 1.
  • Page 56: Creating The Private Contacts

    Programming the Radio with Customer Programming Software (CPS): Creating the Private Contacts Creating the Private Contacts You need to enter the contact information for a radio before you can make a Private Call to it. For more details on Private Call, see ““ Types of Calls” on page 2-3.. 1.
  • Page 57: Creating The Publicgroup Contacts

    Programming the Radio with Customer Programming Software (CPS): Creating the PublicGroup Contacts Creating the PublicGroup Contacts You need to enter a group’s information to make a PublicGroup call to it. For more details on PublicGroup Calls, see “ Selecting a Group ID” on page 4-5. 1.
  • Page 58: Setting Up Scan

    Programming the Radio with Customer Programming Software (CPS): Setting up Scan Setting up Scan To use the Scan feature, you need set up a scan list for each of the radio’s channels. 1. Select “Lists->Scan List->Channel x” from the left of the CPS screen. 2.
  • Page 59: Personalizing Your Radio

    Programming the Radio with Customer Programming Software (CPS): Personalizing your Radio Personalizing your Radio There are several settings that you can choose at your preferance. 1. Check Vibra Call, if you do want your radio to vibrate, instead of ringing, when receiving a call. 2.
  • Page 60: Setting The Scroll List

    Programming the Radio with Customer Programming Software (CPS): Setting the Scroll List Setting the Scroll List You can keep in touch with everyone through Private or PublicGroup options by setting the Scroll List: 1. Select “List->Scroll” on the left of your CPS screen. 2.
  • Page 61: Scenario On How To Program A Radio

    Mgr - Bill Mgr - Bill Mgr - Jim Mgr - Jim Mike Mike Fred Fred Michael Michael Diane Diane Denise Denise Vince Vince Bill Bill For more information on DTR products, visit the following website at: <http://www.motorola.com/DTR/>. 6875840M01-A February 2008...
  • Page 62 Programming the Radio with Customer Programming Software (CPS): Scenario On How To Program A Radio February 2008 6875840M01-A...
  • Page 63: Chapter 6 Cloning Mode

    Chapter 6 Cloning Mode Cloning mode is used to either add contacts wirelessly to other radios or duplicate all radio settings to new radios (using the optional cloning cable). Cloning also allows all radios to maintain a contact list so that User Name is shown rather than User ID when receiving voice and data calls.
  • Page 64: Radio Cloning

    Cloning Mode: Cloning Using the Cloning Cable 2. Connect the cloning cable to both radios. NOTE: The target radio must be turned on, but does not need to be in cloning mode. 3. Press under Clone to start the cloning. The “Cloning in Progress” screen is displayed followed by the “Cloning Successful”...
  • Page 65: Cloning By Sending A Contact

    Cloning Mode: Cloning by Sending a Contact Cloning by Sending a Contact 1. From the Clone menu scroll to select Send Contact. Press under Select. The Send Contact screen is displayed. Send Contact Add:Invalid To:Invalid Change Prgm 2. Scroll to select ADD:. 3.
  • Page 66 If cloning was successful, both the source and targets radios indicated “Programming Successful”. If over-the-cloning fails, the radio displays the failed member so the user can attempt cloning again. For more information on DTR products, visit the following website at: <http://www.motorola.com/DTR/>. February 2008...
  • Page 67: Chapter 7 Troubleshooting

    Check to see if the Private contact is set to Group Only. A Private contact that is set in the Contact List to Group Only will not see Private contacts in the Contact List. For more information on DTR products, visit the following website at: <http://www.motorola.com/DTR/> 6875840M01-A February 2008...
  • Page 68 Notes February 2008 6875840M01-A...
  • Page 69: Chapter 8 Motorola Limited Warranty For The United States And Canada

    (d) other acts which are not the fault of Motorola, are excluded from coverage. Use of Non-Motorola Products and Accessories. Defects or damage that result from the use of Non-Motorola branded or certified Products, Accessories, Software or other peripheral equipment are excluded from coverage.
  • Page 70: Software

    Furthermore, the purchase of the Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or patent applications of Motorola or any third party software provider, except for the normal, non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.
  • Page 71: Patent Notice

    Governments of the United States of America may restrict the exportation or re-exportation of this product to certain destinations. For further information contact the U.S. Department of Commerce. For more information on DTR products, visit the following website at: <http://www.motorola.com/DTR/>. 6875840M01-A...
  • Page 72 Notes February 2008 6875840M01-A...
  • Page 73 Index ............. 5-6 A Scenario .
  • Page 74 ........... . 1-2 Drop in Charging Tray .
  • Page 75 ...........5-4 Personalising your Radio .
  • Page 76 ........... . 5-1 The Firmware Version .
  • Page 78 Motorola, Inc. 1301 E. Algonquin Rd, Schaumburg, IL 60196-1078 USA MOTOROLA and the Stylized M Logo are registered in the U.S. Patent and Trademark Office. All other product or service names are the property of their respective owners. (c) 2008 by Motorola, Inc.

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