Help - Motorola K701 User Manual

5. Help

The icon is not scrolling when the handset is placed on the base
• The handset not properly seated on the base cradle - readjust the handset on
the base.
• Dirty contact - clean the charge contacts by wiping with an alcohol
moistened cloth.
• Battery is full - charging is not necessary at this time.
No dial tone
• If there is no base power, check the connections. Reset the phone by
unplugging and plugging it back into an electrical outlet.
• If the handset batteries are empty, recharge the battery pack for at least 24
hours.
• Move the handset closer to the base.
• Be sure to use only the provided telephone cords.
Poor audio quality
• If the base is too close to electrical appliances, reinforced concrete walls, or
metal door frames, move the base from these areas.
No ring tone
• The ringer may be off.
• The volume may need to be increased.
Caller ID does not work
• Check your subscription with your network operator.
• If you subscribe to high-speed internet service (Digital Subscriber Line - DSL)
through your telephone lines, you must install a DSL filter between the
telephone base and the telephone wall jack. The filter will prevent noise and
caller ID problems caused by DSL interference. Please contact your DSL
service provider for more information about DSL filters. A phonebook entry
cannot be stored.
• The phonebook is full. Delete an entry to free memory.
40 Help