1. Manuals
  2. Brands
  3. Motorola Manuals
  4. Cordless Telephone
  5. MOTOKRZR maxx K3
  6. Service manual

Motorola MOTOKRZR K3 Service Manual

Hide thumbs Also See for MOTOKRZR K3:
Table of Contents

Advertisement

Quick Links

Download this manual
Level 1 and 2 Service Manual
6809509A88-O
TM
MOTOKRZR
K3
Wireless Telephone
UMTS 2100, GSM 900/1800/1900 GPRS

Advertisement

Table of Contents
loading

Related Manuals for Motorola MOTOKRZR K3

Summary of Contents for Motorola MOTOKRZR K3

  • Page 1 Level 1 and 2 Service Manual 6809509A88-O MOTOKRZR Wireless Telephone UMTS 2100, GSM 900/1800/1900 GPRS...
  • Page 2 MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. The Bluetooth trademarks are owned by their proprietor and used by Motorola, Inc. under license.

  • Page 3: Table Of Contents

    1 and 2 Contents Level 1 and 2 Service Manual Contents 6809509A88-O Contents Introduction ................. 5 Product Identification .
  • Page 4 Contents February 02, 2007 6809509A88-O...

  • Page 5: Introduction

    Available on a contract basis, Motorola Inc. offers comprehensive maintenance and installation programs that allow customers to meet requirements for reliable, continuous communications. To learn more about the wide range of Motorola service programs, contact your local Motorola products representative or the nearest Customer Service Manager. Product Identification Motorola products are identified by the model number on a label usually located under the battery.

  • Page 6: Computer Program Copyrights

    The Motorola products described in this manual may include Motorola computer programs stored in semiconductor memories or other media that are copyrighted with all rights reserved worldwide to Motorola. Laws in the United States and other countries preserve for Motorola, Inc. certain exclusive rights to the copyrighted...

  • Page 7: Warranty Service Policy

    Customer’s original units will be repaired but not refurbished as standard. Appointed Motorola Service Hubs will perform warranty and non-warranty field service for level 2 (assemblies) and level 3 (limited PCB component). Motorola High Tech Centers will perform level-4 (full component) repairs.

  • Page 8: Parts Replacement

    When ordering replacement parts or equipment, include the Motorola part number and description used in the service manual. When the Motorola part number of a component is not known, use the product model number or other related major assembly along with a description of the related major assembly and of the component in question.
  • Page 9 Level 1 and 2 Service Manual Introduction Specifications Table 1. Specifications Function Specification Frequency Range EGSM TX: 880 - 915 MHz Frequency (MHz) = 890 + (0.2 × n) where: 0 ≤ n ≤ 124 Frequency (MHz) = 890 + (0.2 × (n – 1024)) where: 955 ≤ n ≤ 1023 RX: 925 –...
  • Page 10 Introduction MOTOKRZR K3 GSM System Functions Specification Speech Coding Type Regular Pulse excitation / linear predictive coding with long term prediction (RPE LPC with LTP) Bit Rate 13.0 kbps RF Power Output 32 dBm nominal GSM, 28.5 dBm nominal DCS / PCS Spurious Emissions -36 dBm from 0.1 to 1 GHz, -30 dBm from 1 to 4 GHz...

  • Page 11: Product Overview

    Messaging Services (MMS), and includes Personal Information Manager (PIM) functionality. MOTOKRZR K3 ™ is a multi-band phone that allows roaming within the GSM 900 MHz, 1800 MHz Digital Cellular System (DCS), and PCS 1900 MHz bands, in addition to the UMTS WCDMA 2100 MHz band.
  • Page 12 Product Overview MOTOKRZR K3 • Enhanced voice recognition • Record up to 25 minutes of video on embedded memory • Firmware Over-The Air (FOTA) • UI Skinning • Motosync – contacts (calendar, emails TBC) Voice Commands and Voice Note Recording Voice commands can be used for voice dialing phone numbers in the phone book and for creating voice shortcuts for menu items.
  • Page 13 Level 1 and 2 Service Manual Product Overview Caller Line Identification Upon receipt of a call, the calling party’s phone number is compared to the phone book. If the number matches a phone book entry, that name will be displayed. If there is no phone book entry, the incoming phone number will be displayed.

  • Page 14: General Operation

    General Operation MOTOKRZR K3 General Operation Controls, Indicators, and Input / Output (I/O) Connections The K3 series telephone’s controls are located on the sides of the flip and on the keypad. Indicators, in the form of icons, are displayed on the LCD (see Figure 2).
  • Page 15 Level 1 and 2 Service Manual General Operation Display animation makes the phone’s menus move smoothly as the user scrolls up and down. Figure 2 shows some common icons displayed on the LCD. 1. Signal 8. Battery Strength Level Service Provider 2.

  • Page 16: Alert Settings

    General Operation MOTOKRZR K3 Roam Indicator – Shows when your phone is seeking or using a network outside your home network. Indicators can include: b 2G home c 2G roam a 2.5G home Z 2.5G roam Y 3G home X 3G roam Ž...

  • Page 17: Operation

    Level 1 and 2 Service Manual General Operation Battery Removal Removing the battery causes the device to immediately shut down and any pending work (for example, partially entered phone book entries or outgoing messages) is lost. If the battery is removed while receiving a message, the message will be lost. Operation For detailed operating instructions, refer to the appropriate User’s Guide.
  • Page 18 General Operation MOTOKRZR K3 February 02, 2007 6809509A88-O...

  • Page 19: Tools And Test Equipment

    GSM / DCS Test SIM Used to enable manual test mode 1. To order in North America, contact Motorola Aftermarket and Accessories Division (AAD) at (800) 422-4210 or FAX (800) 622-6210; Internationally, AAD can be reached by calling (847) 538-8023 or faxing (847) 576-3023.

  • Page 20: Disassembly

    Disassembly Disassembly The procedures in this section provide instructions for the disassembly of K3 telephones. Tools and equipment used for the phone are listed in Table 1, preceding. Many of the integrated devices used in this equipment are vulnerable to damage from electrostatic discharge (ESD).
  • Page 21 Level 1 and 2 Service Manual Disassembly Lift the top end of the battery first, then remove the battery from the phone. See Figure 2. Battery 065318o Figure 2. Removing the Battery There is a danger of explosion if the Lithium Ion battery is replaced incorrectly. Replace only with the same type of battery or equivalent as recommended by the battery manufacturer.

  • Page 22: Removing And Replacing The Trans Flash Memory Module

    Disassembly Removing and Replacing the Trans Flash Memory Module Remove the battery cover and battery, as described in the procedures. If a memory card is present, slide it out of its slot as shown in Figure 3. Memory card 065319o Figure 3.

  • Page 23: Removing And Replacing The Subscriber Identity Module (Sim)

    Level 1 and 2 Service Manual Disassembly Removing and Replacing the Subscriber Identity Module (SIM) Remove the battery cover, battery, and memory module as described in the procedures. Slide the SIM card toward the phone’s battery compartment, as shown in Figure 3.

  • Page 24: Removing And Replacing The Rear Housing

    Disassembly Removing and Replacing the Rear Housing This product contains static-sensitive devices. Use anti-static handling procedures to prevent electrostatic discharge (ESD) and component damage. Remove the battery door, battery, and SIM as described in the procedures. In addition to 6 screws, the rear housing assembly is fastened with plastic latches. These are fragile and should be released with care.
  • Page 25 Level 1 and 2 Service Manual Disassembly Release the four housing latches by inserting the pointed end of the plastic disassembly tool into the openings on the rear housing. Housing latch Latch Latch Disassembly tool 065326o Figure 6. Removing the Rear Housing Latches Carefully rotate the rear housing away from the front housing.

  • Page 26: Removing And Replacing The Transceiver Board Assembly

    Disassembly Removing and Replacing the Transceiver Board Assembly This product contains static-sensitive devices. Use anti-static handling procedures to prevent electrostatic discharge (ESD) and component damage. Remove the battery cover, battery, SIM, and rear housing as described in the procedures Use the plastic tweezers to remove the EMU grommet on the transceiver board assembly (see Figure 7).
  • Page 27 Level 1 and 2 Service Manual Disassembly Use the disassembly tool to unseat the display flex connector from its socket on the transceiver board assembly (see Figure 8). Display flex connector Transceiver PCB assembly Disassembly tool 065330o Figure 8. Removing the Flex Connector Use the disassembly tool to lift the transceiver board assembly out of the front housing.

  • Page 28: Removing And Replacing The Daughter Board Assembly

    Disassembly Removing and Replacing the Daughter Board Assembly Use the disassembly tool to separate the daughter board from the main PC board. Be careful to avoid damage to components on the transceiver PCB assembly (see Figure 10). Disassembly tool Transceiver PCB assembly Daughter board assembly 070037o Figure 10.

  • Page 29: Removing And Replacing The Keypad

    Level 1 and 2 Service Manual Disassembly Removing and Replacing the Keypad Remove the battery cover, battery, SIM card, antenna, rear housing, and transceiver PC board, as described in the procedures. Using the plastic tweezers, gently lift up the keypad and remove it from the front housing, as shown in Figure 11.

  • Page 30: Removing And Replacing The Antenna Assembly

    Disassembly Removing and Replacing the Antenna Assembly Remove the battery cover, battery, SIM, and rear housing assembly, transceiver PC board assembly, as described in the procedures. Turn the transceiver board assembly over so that the keypad mylar is facing upward. Use the pointed end of the disassembly tool to release the antenna assembly latch on each side of the transceiver board assembly.
  • Page 31 Level 1 and 2 Service Manual Disassembly Turn the transceiver board assembly over and use the plastic tweezers to lift the antenna assembly away from the transceiver board assembly (see Figure 13). Antenna assembly Transceiver PCB assembly Plastic tweezers 070040o Figure 13.

  • Page 32: Removing And Replacing The Keypad Mylar

    K3 EL and Acoustic Gasket Alignment- and Press Tool - part number 0-00-00-40862 Generic Press Fixture - part number 19501980 Available at the AMS Online-shop 62.214.1.200 (for access please contact your local Motorola contact) The K3 EL and acoustic gasket alignment and press tool must be used for this replacement procedure.
  • Page 33 Level 1 and 2 Service Manual Disassembly Remove the keypad mylar with plastic tweezers, as shown. Plastic tweezers Keyboard mylar 070210o Figure 15. Removing the Keypad Mylar To replace the keypad mylar, use the K3 EL and Acoustic Gasket Alignment- and Press tool.
  • Page 34 Disassembly Clean the mylar area on the main PCB, and then place it on top of the keypad mylar using the fixture alignment pins. 070212o Figure 17. PCB Alignment Close the fixture for 15 seconds. February 02, 2007 6809509A88-O...
  • Page 35 Level 1 and 2 Service Manual Disassembly Open the fixture and check the assembly for correct positioning of the mylar and acoustic gasket on the PCB. 061931o Figure 18. EL Mylar and Side Key Press Closed 6809509A88-O February 02, 2007...

  • Page 36: Removing And Replacing The Flip Assembly Cover

    Disassembly Removing and Replacing the Flip Assembly Cover Remove the battery cover, battery, SIM, rear housing, and transceiver board assembly as described in the procedures. Slide the disassembly tool along the sides of the flip assembly to separate the flip cover bezel from the flip assembly. Flip cover bezel Disassembly tool 070072o...
  • Page 37 Level 1 and 2 Service Manual Disassembly Use the T-5 driver to remove the 4 screws from the flip assembly (see Figure 20). Retain the screws for reassembly. Flip assembly screws Flip assembly screws 070091o Figure 20. Removing the Flip Assembly Screws Lift the flip cover away from the flip assembly.

  • Page 38: Removing And Replacing The Display Module Assembly

    Disassembly Removing and Replacing the Display Module Assembly Remove the battery cover, battery, SIM, rear housing, antenna, transceiver board assembly, flip assembly cover, and camera assembly, as described in the procedures. The flexible printed cable (FPC) (flex) is easily damaged. Exercise extreme care when handling.
  • Page 39 Level 1 and 2 Service Manual Disassembly Use the plastic tweezers to carefully lift the flip PCB assembly away from the flip housing (see Figure 22). Plastic tweezers Flip PCB assembly 070094o Figure 22. Removing the Flip PCB Assembly To replace, align the flip PCB assembly to the flip assembly. Carefully lower the flip PCB into the flip assembly.

  • Page 40: Removing And Replacing The Vga Camera Assembly

    Disassembly Removing and Replacing the VGA Camera Assembly Remove the battery door, battery, SIM card, antenna, rear housing, transceiver PC board assembly, flip bezel, flip cover, and flip PCB assembly as described in the procedures. Using the disassembly tool, gently unseat the VGA camera connector and remove it from the flip display board, as shown in Figure 23.

  • Page 41: Removing And Replacing The Main Camera Assembly

    Level 1 and 2 Service Manual Disassembly Removing and Replacing the Main Camera Assembly Remove the battery cover, battery, SIM, antenna, rear housing, and transceiver board assembly, flip assembly cover, and flip PCB assembly as described in the procedures. The flexible printed cable (FPC) (flex) is easily damaged. Exercise extreme care when handling.

  • Page 42: Removing And Replacing The Flip Hinge And Flex Assembly

    Disassembly Removing and Replacing the Flip Hinge and Flex Assembly Remove the battery cover, battery, rear housing, antenna, transceiver board assembly, flip assembly cover, and display module assembly, as described in the procedures. Use the T5 driver to remove the hinge cap screw, as shown in Figure 25. 061688o Figure 25.
  • Page 43 Level 1 and 2 Service Manual Disassembly Remove the hinge grommet with the tweezers, as shown in Figure 26. 061689o Figure 26. Removing the Hinge Grommet Remove the left hinge cap and ground clip from the front housing assembly. Hinge cap 061548o Figure 27.
  • Page 44 Disassembly Use a small needle nose pliers to press the hinge inward, as shown in Figure 28. Hinge Assembly Flip assembly Front housing 061186o Figure 28. Hinge Compression While hinge spring is compressed, slide the flip assembly out of the front housing (see Figure 29).
  • Page 45 Level 1 and 2 Service Manual Disassembly Remove the hinge ring and the flex grommet, then carefully slide the flex out of the flip assembly (see Figure 30). Hinge ring Flex Flex grommet Flip assembly 061680o Figure 30. Removing the Flip Flex 6809509A88-O February 02, 2007...
  • Page 46 Disassembly The flexible printed cable (FPC) (flex) is easily damaged. Exercise extreme care when handling. To replace, use the alignment ridges to place the hinge ring into the flip housing (see Figure 31). Hinge ring 061681o Figure 31. Placing the Hinge Ring into the Flip Housing February 02, 2007 6809509A88-O...
  • Page 47 Level 1 and 2 Service Manual Disassembly 10. Place the flip flex into the gap of the flip housing, as shown in Figure 32. Flex Flip housing 061682o Figure 32. Placing the Flex into the Flip Housing 11. Align the front housing and the flip housing (see Figure 33). Watch the position of the flex in the hinge.
  • Page 48 Disassembly 12. Compress the hinge spring and slide the hinge into the front housing (see Figure 34). Hinge Front housing 061685o Figure 34. Compress Flip Hinge and Insert into Front Housing 13. Insert the left and right hinge caps and replace the T5 hinge screw with the Torx driver (see Figure 35).

  • Page 49: Replacing The Cli And Main Display Lens

    K3 Lens and Trim Ring Press Tool – part number 0-00-00-40863 Generic Press Fixture – part number 19501980 Available at the AMS Online-shop 62.214.1.200 (for access please contact your local Motorola parts representative) Place and align the main lens, the CLI lens, and the trim ring onto the flip assembly.
  • Page 50 Disassembly Place the open phone with the main lens up side down into the K3 lens press fixture. 070213o Figure 37. K3 Lens Press Fixture February 02, 2007 6809509A88-O...
  • Page 51 Level 1 and 2 Service Manual Disassembly Start the press process for at least 8 seconds. 070216o Figure 38. K3 Lens Press Fixture Closed Open the press fixture and check the flip assembly. Replace the transceiver board, rear housing, SIM, battery and battery cover as described in the procedures.

  • Page 52: Subscriber Identity Module (Sim) And Identification

    The Mechanical Serial Number (MSN) is an individual unit identity number and remains with the unit throughout the life of the unit. The MSN can be used to log and track a unit on Motorola's Service Center Database. The MSN is divided into 4 sections, as shown in Figure 39.
  • Page 53 Level 1 and 2 Service Manual Subscriber Identity Module (SIM) and Identification International Mobile Station Equipment Identity (IMEI) The International Mobile station Equipment Identity (IMEI) number is an individual number unique to the PCB and is stored within the unit's memory. The IMEI uniquely identifies an individual mobile station and thereby provides a means for controlling access to GSM networks based on mobile station types or individual units.

  • Page 54: Troubleshooting

    Troubleshooting Troubleshooting Manual Test Mode Motorola K3 telephones are equipped with a manual test mode capability. This allows service personnel to verify functionality and perform fault isolation by entering keypad commands. To enter the manual test command mode, a GSM / DCS test SIM must be used.

  • Page 55: Manual Test Mode Commands

    Level 1 and 2 Service Manual Troubleshooting Manual Test Mode Commands Table 3. Manual Test Commands Key Sequence Test Function/Name Remarks <Menu>048263* Enter manual test mode “End” Key Exit manual test mode Suspend Required for all Test Mode Operations 0*0*0 Select tone 0 0*0*1 Select tone 1...
  • Page 56 Troubleshooting Table 3. Manual Test Commands (Continued) Key Sequence Test Function/Name Remarks 18*0 Initialize non-volatile memory (Master Reset) 18*1 Initialize non-volatile memory (Master Clear) 55*2*001 Test Display. All pixels ON 55*2*000 Test Display. All pixels OFF 55*2*002 Test Display. Checkerboard pattern A 55*2*003 Test Display.

  • Page 57: Troubleshooting Chart

    Level 1 and 2 Service Manual Troubleshooting Troubleshooting Chart Table 4. Level 1 and 2 Troubleshooting Chart SYMPTOM PROBABLE CAUSE VERIFICATION AND REMEDY 1. Telephone will not turn on or stay on. a) Battery either discharged or Measure battery voltage across a 50 ohm (>1 defective.

  • Page 58: Programming: Software Upgrade And Flexing

    Troubleshooting Table 4. Level 1 and 2 Troubleshooting Chart (Continued) SYMPTOM PROBABLE CAUSE VERIFICATION AND REMEDY b) Flip assembly defective. Temporarily replace the flip assembly with a known good assembly. If fault has been cleared, reassemble with the new flip assembly. If fault not cleared, proceed to c.

  • Page 59: Exploded View Diagram

    Level 1 and 2 Service Manual Troubleshooting Exploded View Diagram 070144o Figure 40. Exploded View Diagram 6809509A88-O February 02, 2007...

  • Page 60: Exploded View Parts List

    Troubleshooting Exploded View Parts List The following part number table is provided only for reference. Please contact your local Motorola parts organization for current part number information. Table 5. Exploded View Parts List Item Motorola Part Item Motorola Part Description...
  • Page 61 Self Install Car Kit Universal - Mandarin - Smart Drive+ SYN0888 Self Install Car Kit Universal - Smart Car Kit - Smart Drive SYN0890 Smart Cable EMU - Motorola SYN1003 Vehicle Power Adapter EMU - VC700 SYN0847 Audio and Connectivity...
  • Page 62 Troubleshooting Table 6. Accessories (Continued) Part Description Part Number H500 Bluetooth Headset iPOD Blue SYN1523 H500 Bluetooth Headset iPOD Gold SYN1524 H500 Bluetooth Headset Spa Blue SYN1527 H500 Bluetooth Headset White SYN1526 Bluetooth Car Kit - Asia/Americas S9642 Bluetooth Car Kit - Euro S9643 Bluetooth Car Kit - HF850 SJ0014...
  • Page 63 1 and 2 Index Level 1 and 2 Service Manual Index 6809509A88-O active line indicator 16 GPRS indicator 15 alert settings 16 antenna assembly, removing and replacing 30 identification 52 international mobile station equipment identity 53 battery mechanical serial number 52 function 16 product 5 gauge 16...
  • Page 64 Index removing 24 upon battery removal 17 regulatory agency compliance 5 signal strength indicator 15 removing SIM Application Toolkit 12 antenna assembly 30 SIM card 52 battery 17, 20 personality transfer 52 battery door 20 replacing 23 camera assembly 40, 41 SIM, removing and replacing 23 CLI and Main Display Lens 49 support...

Table of Contents