Table of Contents
Advertisement
MyFord Touch® (If Equipped)
Issue
• You may be
SYNC does not
understand or is
using the wrong
calling the wrong
voice commands,
contact when I
OR
• You may not be
want to make a
call.
saying the name
exactly as it is
saved, OR
• Contacts in
your phonebook
may be very short
and similar, or
they may contain
special
characters, OR
• Your
phonebook
contacts may be
saved in CAPS.
MyFord Touch System Reset
The MyFord Touch system has System Reset feature that can be
performed if the function of a SYNC feature is lost. This reset is
intended to restore functionality and will not erase any information
previously stored in the system (such as paired devices, phonebook,
call history, text messages, or user settings). To perform a System
Reset, press and hold the Seek Up (>>) button while pressing and
holding the Radio Power button. After approximately 5 seconds the
screen will go black. Allow a 1-2 minutes for the system reset to
complete. You may then resume using the SYNC system.
2015 Flex (471)
Owners Guide gf, 1st Printing, October 2014
USA (fus)
Voice command issues
Possible
Possible solution(s)
cause(s)
• Review the phone voice
commands at the beginning of
the phone section.
• Make sure you are saying the
contacts exactly as listed. For
example, if a contact is saved as
Joe Wilson, say "Call Joe
Wilson".
• The system works better if
you list full names, such as "Joe
Wilson" rather than "Joe".
• Do not use special characters
such as 123 or ICE, as the
system does not recognize them.
• If contacts are saved in CAPS,
you have to spell them. JAKE
requires you to say, "Call
J-A-K-E".
527
Advertisement
Chapters
Table of Contents
